About our Company: Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and ScalelogixSM hyperscale edge data centers in 12 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 30+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

About the Position: The Billing Analyst II serves as a critical liaison between sales, operations, and customers, ensuring seamless revenue cycle management for Cologix's clients. This role combines technical billing expertise with exceptional customer relationship management to drive accurate order processing, timely revenue recognition, and optimal payment outcomes. The position requires a detail-oriented professional who can navigate complex commercial terms, manage custom billing requirements, and resolve disputes while maintaining strong cross-functional partnerships. Success in this role directly impacts customer satisfaction, cash flow, and revenue accuracy for multimillion-dollar accounts across Cologix's data center portfolio.

What you do daily:

• Partners with sales, customer care, IT, accounting and customers to ensure sales opportunities flow through Company systems and processes accurately and completely
• Works effectively with customers to identify their billing requirements for new sales opportunities and enters orders in alignment with their requirements
• Ensures custom billing and commercial terms are entered accurately and completely on orders and reviews lease amortization schedules to ensure accurate revenue recognition.
• Processes monthly billing and performs first-bill reviews with customers to ensure their billing requirements are met and adjusted as needed
• Enters / interfaces bills into customer designated portals and works with customers to ensure purchase orders are in place and customers pay timely
• Develop effective partnering relationships with customers to understand their processes to ensure their purchase orders are in place, are reflected on bills correctly, and customer pays timely in accordance with contractual terms.
• Responds to customer, and internal customer, questions, disputes, timely and effectively

What makes you a good fit: (Qualifications)

• Ability to clearly communicate in both English and French Canadian fluently
• 3+ years’ Billing and Collection experience working with multimillion dollar companies
• Must be currently residing in Canada
• Bachelor’s degree in areas most relevant to position, such as finance and/or accounting
• Displays a sense of urgency and a passion for providing excellent customer service
• Drives for results; ensures performance goals including timely, accurate and complete order entry, billing and revenue recognition, timely payments and high customer relationship scores are met
• Expert / Strong systems technical skills in tools such as Zone Billing, Netsuite and Excel
• Expert knowledge of company end-to-end processes and systems relating to ordering, billing and revenue recognition
• Excellent customer service, partnering and communication (written and verbal) skills
• Builds strong relationships across organization, creates an environment in which people communicate honestly and openly, and information is readily shared
• Ability to solve practical problems and deal with a variety of situations and challenges
• Detail oriented with proven accuracy
• Applicants must be authorized to work for any employer in Canada. We are unable to sponsor or transfer sponsorship of an employment visa / work permit at this time.***

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at recruiting@cologix.com or call 720-940-2551. The California Consumer Privacy Act (“CCPA”) creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see https://cologix.com/privacy-policy/ . Cologix’ data centers are ISO 27001:2022 certified. ISO 27001:2022 certification and the Cologix portfolio of information security, information privacy and other industry recognized certifications represents our dedication to insuring the Confidentiality, Integrity and Availability of company and customer information systems and assets. At Cologix, information security is everyone’s responsibility. Cologix employees are responsible for: Understanding and following Cologix' information security, cybersecurity and privacy policies, procedures, and standards. Ensuring conformance to all information security, cybersecurity and privacy policies, procedures, and standards. Remaining vigilant and reporting any suspicious activity or possible vulnerabilities, weaknesses, threats, or breaches in Cologix information security to company information security and privacy officers. Actively participating in Cologix’ efforts to maintain and improve information security