Key Account Manager- Greater Toronto area
About the role
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement The Key Account Manager will be accountable for the execution of the Food Service Division Strategic plan priorities and AOP objectives within their assign geography - coordinating with the sales team against the growth management of assigned market targets.
This professional will need to live in the Eastern Ontario region to service the greater Toronto and surrounding areas
Key Accountabilities And Outcomes
- Drive market penetration of assigned operator base holding and driving distribution
- Achieve individual and market case/financial margin targets through the successful and consistent execution of FSD strategies and delivering of the Rich Experience through the focus of well refined local market plans
- Develop along with District Manager, annual account plans for the local market plan Top 10 and sales goals utilizing sales objectives, profit expectations and placements of priority product categories.
- Consistent and thorough utilization of system tools (e.g.; CRM, Salesforce)
- Aggressively driving distributor access and operator pull-through of new product priorities
- Key segment support
- Achieve volume and margin plans by market: base solidification and growth, strategic category, and RONA/GM capture.
- Build, and coordinate the execution of individual market plans and quarterly governance structures including: Category/Segment/Operator specific targeting to tactically capture category share in each market.
- Support FSD intelligence capture initiatives
- Establish effective relationships with key Distributors contacts in Zone. Such as Portfolio training, Sales meetings, Trade functions, Business reviews, Other key distributor functions
- Responsible for entry of sales deals and is key liaison between customer order process and WHQ support teams
Knowledge, Skills, And Experience
- Post secondary education preferred with university strongly desired but, work experience will be considered in lieu of education
- Minimum of 3+ years of sales experience in the food and beverage, food manufacturing, CPG industry
- Demonstrated negotiation skills
- Solid written and verbal communications skills, including strong presentation skills
- Basic financial acumen to include understanding of P&L’s
- Demonstrated ability in multi-tasking/problem solving/troubleshooting
- Exceptionally self-disciplined and organized
- Demonstrated influential skills
- Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
- Proficiency with Salesforce, SDS and Blacksmith or related software
- Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)
- Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)
- Ability to travel up to 40%
#CORP123
In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
About Rich Products
Our People, Our Passion. Big thinkers. Doers. Difference makers. Each Rich's associate plays a key role in delivering what we call The Rich Experience -- to our customers, to our communities and to each other. From industry-leading chefs and culinarians to sales, marketing, manufacturing, HR, legal, IT and so much more, we know our success is fueled by our people, on the ground and across the globe.
Key Account Manager- Greater Toronto area
About the role
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement The Key Account Manager will be accountable for the execution of the Food Service Division Strategic plan priorities and AOP objectives within their assign geography - coordinating with the sales team against the growth management of assigned market targets.
This professional will need to live in the Eastern Ontario region to service the greater Toronto and surrounding areas
Key Accountabilities And Outcomes
- Drive market penetration of assigned operator base holding and driving distribution
- Achieve individual and market case/financial margin targets through the successful and consistent execution of FSD strategies and delivering of the Rich Experience through the focus of well refined local market plans
- Develop along with District Manager, annual account plans for the local market plan Top 10 and sales goals utilizing sales objectives, profit expectations and placements of priority product categories.
- Consistent and thorough utilization of system tools (e.g.; CRM, Salesforce)
- Aggressively driving distributor access and operator pull-through of new product priorities
- Key segment support
- Achieve volume and margin plans by market: base solidification and growth, strategic category, and RONA/GM capture.
- Build, and coordinate the execution of individual market plans and quarterly governance structures including: Category/Segment/Operator specific targeting to tactically capture category share in each market.
- Support FSD intelligence capture initiatives
- Establish effective relationships with key Distributors contacts in Zone. Such as Portfolio training, Sales meetings, Trade functions, Business reviews, Other key distributor functions
- Responsible for entry of sales deals and is key liaison between customer order process and WHQ support teams
Knowledge, Skills, And Experience
- Post secondary education preferred with university strongly desired but, work experience will be considered in lieu of education
- Minimum of 3+ years of sales experience in the food and beverage, food manufacturing, CPG industry
- Demonstrated negotiation skills
- Solid written and verbal communications skills, including strong presentation skills
- Basic financial acumen to include understanding of P&L’s
- Demonstrated ability in multi-tasking/problem solving/troubleshooting
- Exceptionally self-disciplined and organized
- Demonstrated influential skills
- Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
- Proficiency with Salesforce, SDS and Blacksmith or related software
- Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)
- Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)
- Ability to travel up to 40%
#CORP123
In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
About Rich Products
Our People, Our Passion. Big thinkers. Doers. Difference makers. Each Rich's associate plays a key role in delivering what we call The Rich Experience -- to our customers, to our communities and to each other. From industry-leading chefs and culinarians to sales, marketing, manufacturing, HR, legal, IT and so much more, we know our success is fueled by our people, on the ground and across the globe.