Top Benefits
About the role
Application Deadline: 31 August 2026
Department: Operations Import Location: Montreal
Description
The Import Coordinator is responsible for the day-to-day tasks involved with customer service and communications with our clients, origin offices, agents, and vendors to achieve our ultimate goal – customer satisfaction.
Key Responsibilities
Monitor and action daily emails from origin offices, agents, clients, and vendors. Monitor EManifest close messages for acceptance and immediately notify origin of any errors or exceptions. Ensure warehouses are notified and provided with all correct required documentation, EDI transmissions, and container pickup numbers for all containers and/or coloads. Check OS&D offload reports and photos received from warehouses for cargo damages and/or overages and/or shortages and notify origin with discrepancies.
Skills, Knowledge and Expertise
Superior Customer Service aptitude, detailed oriented, multi-tasker, and ability to adapt to a fast paced environment.
Bilingual English/French
Minimum 3 years experience from freight forwarding or NVOCC consolidator environment.
Knowledge of customs regulations and understanding of Incoterms
Knowledge of EManifest regulations Full computer literacy including ability to work with Microsoft Outlook, Word, Excel and Teams
Benefits
Benefits include Group Insurance covering Health, Dental, Life, AD&D, LTD and Critical Care Insurance, HSA and Wellness account coverage after 90 days. We also offer a RRSP and a matching DPSP plan after 12 months of uninterrupted service.
Not the right fit? Search for Import Ocean Coordinator jobs in Montreal, Quebec, Canada
About Shipco Transport
Established in 1988, Shipco Transport Inc. is a subsidiary of Scan-Group and has organically grown into one of the world’s leading neutral NVOCC's. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 90 offices worldwide and has over 2,000 employees across 4 continents.
Our organization’s truly intermodal character offering LCL, FCL and Airfreight services, combined with a global reach, uniquely positions Shipco Transport as a comprehensive provider of worldwide shipping solutions. In addition, a sophisticated and unique package of customized e-Business tools available on-demand, offers customers seamless access to a global network of offices and dedicated agents.
Furthering our global footprint, Shipco Transport is a founding member of the WorldWide Alliance - an association of the world's leading neutral NVOCC's. The Alliance brings together an exclusive network of like-minded companies, at origin and destination, ensuring a synergy of service at both ends of the shipping process.
As a company and as individuals, Shipco Transport is committed to building strong relationships with our customers, one shipment at a time.
Corporate Headquarters 127 Main Street Chatham, NJ 07928 United States.
Similar Jobs
Top Benefits
About the role
Application Deadline: 31 August 2026
Department: Operations Import Location: Montreal
Description
The Import Coordinator is responsible for the day-to-day tasks involved with customer service and communications with our clients, origin offices, agents, and vendors to achieve our ultimate goal – customer satisfaction.
Key Responsibilities
Monitor and action daily emails from origin offices, agents, clients, and vendors. Monitor EManifest close messages for acceptance and immediately notify origin of any errors or exceptions. Ensure warehouses are notified and provided with all correct required documentation, EDI transmissions, and container pickup numbers for all containers and/or coloads. Check OS&D offload reports and photos received from warehouses for cargo damages and/or overages and/or shortages and notify origin with discrepancies.
Skills, Knowledge and Expertise
Superior Customer Service aptitude, detailed oriented, multi-tasker, and ability to adapt to a fast paced environment.
Bilingual English/French
Minimum 3 years experience from freight forwarding or NVOCC consolidator environment.
Knowledge of customs regulations and understanding of Incoterms
Knowledge of EManifest regulations Full computer literacy including ability to work with Microsoft Outlook, Word, Excel and Teams
Benefits
Benefits include Group Insurance covering Health, Dental, Life, AD&D, LTD and Critical Care Insurance, HSA and Wellness account coverage after 90 days. We also offer a RRSP and a matching DPSP plan after 12 months of uninterrupted service.
Not the right fit? Search for Import Ocean Coordinator jobs in Montreal, Quebec, Canada
About Shipco Transport
Established in 1988, Shipco Transport Inc. is a subsidiary of Scan-Group and has organically grown into one of the world’s leading neutral NVOCC's. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 90 offices worldwide and has over 2,000 employees across 4 continents.
Our organization’s truly intermodal character offering LCL, FCL and Airfreight services, combined with a global reach, uniquely positions Shipco Transport as a comprehensive provider of worldwide shipping solutions. In addition, a sophisticated and unique package of customized e-Business tools available on-demand, offers customers seamless access to a global network of offices and dedicated agents.
Furthering our global footprint, Shipco Transport is a founding member of the WorldWide Alliance - an association of the world's leading neutral NVOCC's. The Alliance brings together an exclusive network of like-minded companies, at origin and destination, ensuring a synergy of service at both ends of the shipping process.
As a company and as individuals, Shipco Transport is committed to building strong relationships with our customers, one shipment at a time.
Corporate Headquarters 127 Main Street Chatham, NJ 07928 United States.