Join us at Ottawa Community Housing, where we are more than a home to about 33,000 tenants across approximately 15,500 homes. As Ottawa's largest social and affordable housing provider, ranking second-largest in Ontario and fourth-largest in Canada, we're committed to enhancing tenant well-being through partnerships with local service providers and support agencies.

At OCH, diversity and equal opportunities are at the core of our workplace culture. We strive to mirror the vibrant communities of our city and have been honoured as the National Capital Region's Top Employer every year since 2018.

WE ARE PROUD BECAUSE EVERY DAY WE MAKE A DIFFERENCE!

Together, we're transforming tenants' lives by “providing more than a home, because we care”.

What we offer:

Joining OCH means making a meaningful difference every day. We provide opportunities to positively impact your community in multiple ways. Recognizing that our employees are the cornerstone of our organization, we offer a comprehensive and competitive compensation and benefits package, flexible work options, professional development opportunities, health and wellness programs, and more.

What we seek:

OCH is currently seeking a dedicated Department Coordinator for the People, Communications and Strategy team. Under the guidance of the Chief, People, Communications and Strategy Officer, the Department Coordinator supports and coordinates the functions and activities of the department. They will coordinate, lead and support a broad range of corporate and departmental initiatives, governance processes, communications, government and stakeholder relations, and human resources activities and projects.

Department Coordinator, People, Communications and Strategy with OCH:

As a Department Coordinator within OCH’s People, Communications, and Strategy team, your work will play a key role in strengthening organizational capacity, enabling informed decision‑making, and building trust with tenants, partners, and government stakeholders. By contributing to high‑impact initiatives and ensuring teams are well‑supported and connected, you will help turn OCH’s strategic plan into real outcomes for the communities we serve.

As a Department Coordinator, People, Communications and Strategy, some of the things you will do include:

• Coordinate, lead and support various identified projects and activities within the department and the corporation as required
• Provide administrative support for governance meetings by reviewing documents for completeness and consistency, compiling governance materials and reports, and assisting the Chief Officer with briefing materials and speaking notes.
• Support internal and external communications for corporate communications, government relations and human resources initiatives on a variety of platforms (i.e. intranet, social media, stakeholders and elected officials’ communications etc.)
• Support drafting, formatting, quality control of written materials for elected officials, and stakeholders, including briefing notes, and presentations.
• Coordinate logistics and materials for meetings with elected officials and external stakeholders, including meeting preparation, on-site support and supporting follow up actions.
• Provide expert administrative and general office support to the department Chief and Vice President as well as to the broader People, Communications and Strategy department
• Support and coordinate meetings, committees and work groups, including the development of agendas, minute taking and tracking items with required follow-ups
• Undertake fact finding, research and inquiries, as assigned to provide advice, propose solutions to business challenges and build effective relationships with stakeholders that advance OCH objectives.
• Compile and analyze data from multiple sources, preparing reports and undertaking formatting and quality assurance reviews
• Support and participate in departmental and corporate meetings, workgroups, committees, activities and initiatives and events as identified
• Assist with financial and expense management including invoice and payment processing
• Assist in the design and preparation of departmental strategic planning and business plan documents
• Support the design and preparation of documents, forms, procedures, formats and standards
• Perform work in alignment with OCH vision, mission, values, plans and objectives.
• Represent OCH in a professional manner and treat all work-related contacts with respect and courtesy
• Works in collaboration with other staff in a team approach to service delivery

As a Department Coordinator, People, Communications and Strategy, you can look forward to:

• A comprehensive Total Rewards benefits package, including pension eligibility
• An inclusive, award-winning workplace culture with opportunities to get involved in DEI initiatives, Peer Support, volunteering, mentorship programs, and other development initiatives
• A hybrid work environment
• Meaningful and varied role within the team
• Opportunities for personal and professional growth

What you bring:

Education & Experience:

A typical candidate will have the following qualifications and experience. Exceptional candidates with different qualifications will be considered at the discretion of the employer if demonstrated experience, knowledge, and ability warrant.

• Successful completion of a post-secondary program in Office Administration, Business, Communications or Public Administration, or related discipline
• A minimum of four (4) years related experience in an office environment with responsibility for progressively more advanced administrative functions
• Experience supporting board governance activities
• Experience supporting internal and external corporate communications
• Experience with graphic design tools to create basic visual materials (e.g., presentations, posters, social media content) is an asset.

Knowledge:

• Knowledge of corporate communication tools such as electronic newsletters, surveying software and intranets
• General knowledge of requirements under municipal privacy legislation and access to information requests
• Knowledge of internal and external communication practices and standards, including protocols for communication with ministers, councillors and other stakeholders
• Broad familiarity with project management principles and practices
• Extensive knowledge of office and administrative procedures
• Knowledge of board governance practices and procedures
• Knowledge of records management principles and techniques
• Knowledge of Word, Excel, PowerPoint, Outlook, WordPress, SharePoint, email marketing, collaboration tools, database applications and other standard corporate software
• Understanding of the values, vision and mission of Ottawa Community Housing and a commitment to support those objectives
• Knowledge of applicable health and safety legislation, including the rights and responsibilities of workers and supervisors
• Must be familiar with all applicable statutory requirements, policies, procedures and guidelines relevant to area of work

Skills and abilities:

• Strong written and verbal communication skills including the ability to adapt information for different audiences
• Takes initiative and able to work independently and with minimal supervision while implementing a team-based approach to the service delivery
• Excellent interpersonal skills allowing for appropriate professional relationships with colleagues at all levels within the organization, as well as with members of the Board of Directors and external stakeholders
• Demonstrated ability to exercise sound judgment, discretion, and professionalism when supporting senior leaders and sensitive external engagements
• Strong writing and editing skills and ability to work in a fast paced, dynamic environment and adapt quickly to shifting priorities.
• Strong attention to detail allowing for thoroughness and accuracy in accomplishing tasks
• Works in a confidential manner and demonstrates tact and diplomacy when dealing with sensitive issues
• Proactive and able to look ahead, plan and take appropriate action
• Excellent organizational skills including the ability to manage multiple priorities under pressure
• Skilled at taking minutes and proof reading for editing
• Makes appropriate judgement, able to assess potential risk to the corporation, and recognizes when issues should be escalated to superiors
• Proficient in the use of information technology such as mobile devices and computer systems in the performance of work
• Proficiency in English, oral, reading and writing is required
• Proficiency in French, oral, reading and writing is preferred

Other requirements:

• Satisfactory Criminal Records Check
• Ability to work outside of normal business hours to attend meetings and meet deadlines
• Must possess a valid "G" driver's license or equivalent and may require access to a vehicle for business purposes.

Work conditions:

• This is a temporary full-time (35 hours per week) hybrid position with on-site attendance as required.

Other details about the role:

Affiliation: Exempt

Salary: $69,168.56 - $86,521.38

OCH is committed to providing accommodations for people with disabilities. If you require an accommodation, please notify Human Resources and we will work with you to jointly address your needs.

Apply now!

Location:

Ottawa

Salary Range:

$69,168.56 - $86,521.38

Pay Type:

Annually

Department:

People, Communications and Strategy

Employment Type:

Full-time

Closing Date (DD/MM/YY):

21/05/2026

Position Type:

Temporary

ID:

797