Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- 5-7+ years of experience in a finance, deal desk, contracts, sales operations, or revenue role; Software / SaaS experience preferred
- Minimum 5-7+ years of experience in a strategic contract negotiation role
- Collaborate with Customers and ServiceNow teams to identify mutually acceptable commercial options to facilitate deal closure
- Demonstrated success with large complex commercial and legal negotiations working with procurement, legal, and business teams
- Ensure transactions comply with revenue recognition and business operational policies that meet company's margins and revenue growth goals
- Provide deal construct guidance to Sales & Sales Management, demonstrating a keen understanding of ServiceNow’s product offerings
- Provide approvals responsibly
- Liaise between Field Sales and Revenue Accounting on accounting questions
- Train, Mentor and enable Field Sales team, Sales Operations Specialists on deal structuring principles, pricing and packaging
- Strong business / commercial acumen with excellent communication skills - verbal and written coupled with the ability of developing and maintaining trusted relationships with Sales teams
- A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles
- Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task
- Experience with Public Sector or Federal sales transactions is a plus
- Flexible to work extended hours during peak periods
- BS, finance or MBA, Business Administration a plus
What the job involves
- Be the trusted advisor to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
- Establish alignment between customer executives and ServiceNow
- Lead deal structuring efforts for critical client engagements, including client facing negotiation
- Own and drive negotiations of complex deal financial structure, terms and conditions that affect revenue, legal, operations, discounts, etc. that are necessary to close strategic agreements with customers
- Partner with key functions to deliver outcomes aligned to client expectations and internal requirements (e.g. revenue, legal, sales operations, etc.)
- Maintain deep understanding of regional account strategy and criteria for opportunity engagement
- Increase the competency of account teams by enabling them on deal structuring and negotiation skills
- Ensure sales and negotiation strategies adhere to established discounting guidelines, policies and standards
- Contribute to initiatives and improvement projects
- Collaborate with cross-functional teams to ensure expeditious deal closure and that the business we enter into is good for both ServiceNow and our Customer
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Not the right fit? Search for Deal Desk Manager jobs in Toronto
About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.
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Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- 5-7+ years of experience in a finance, deal desk, contracts, sales operations, or revenue role; Software / SaaS experience preferred
- Minimum 5-7+ years of experience in a strategic contract negotiation role
- Collaborate with Customers and ServiceNow teams to identify mutually acceptable commercial options to facilitate deal closure
- Demonstrated success with large complex commercial and legal negotiations working with procurement, legal, and business teams
- Ensure transactions comply with revenue recognition and business operational policies that meet company's margins and revenue growth goals
- Provide deal construct guidance to Sales & Sales Management, demonstrating a keen understanding of ServiceNow’s product offerings
- Provide approvals responsibly
- Liaise between Field Sales and Revenue Accounting on accounting questions
- Train, Mentor and enable Field Sales team, Sales Operations Specialists on deal structuring principles, pricing and packaging
- Strong business / commercial acumen with excellent communication skills - verbal and written coupled with the ability of developing and maintaining trusted relationships with Sales teams
- A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles
- Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task
- Experience with Public Sector or Federal sales transactions is a plus
- Flexible to work extended hours during peak periods
- BS, finance or MBA, Business Administration a plus
What the job involves
- Be the trusted advisor to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
- Establish alignment between customer executives and ServiceNow
- Lead deal structuring efforts for critical client engagements, including client facing negotiation
- Own and drive negotiations of complex deal financial structure, terms and conditions that affect revenue, legal, operations, discounts, etc. that are necessary to close strategic agreements with customers
- Partner with key functions to deliver outcomes aligned to client expectations and internal requirements (e.g. revenue, legal, sales operations, etc.)
- Maintain deep understanding of regional account strategy and criteria for opportunity engagement
- Increase the competency of account teams by enabling them on deal structuring and negotiation skills
- Ensure sales and negotiation strategies adhere to established discounting guidelines, policies and standards
- Contribute to initiatives and improvement projects
- Collaborate with cross-functional teams to ensure expeditious deal closure and that the business we enter into is good for both ServiceNow and our Customer
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Not the right fit? Search for Deal Desk Manager jobs in Toronto
About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.