Salesforce Application Support
About the role
Position: Application Support Specialist - Senior Location: Toronto - Onsite
Salesforce & SaaS Platform Knowledge o Experience supporting Salesforce-based applications o Familiarity with Salesforce ecosystem (objects, workflows, flows, permissions, reports, dashboards)
Incident & Ticket Management Demonstrated ability to: Manage ticket queues and SLAs Prioritize incidents based on impact/urgency Escalate appropriately while ensuring closure quality Maintains clear, searchable knowledge base entries
Customer Support & Service Orientation Proven experience providing end-user support in a SaaS environment Strong customer-first mindset Ability to manage high-pressure situations and user expectations
Identity & Access Management Identity-directory administration (e.g., Microsoft Entra ID): security groups, B2B guest invitations, approver / Entitlement Management Hardware authentication token (FIDO2) lifecycle management
Not the right fit? Search for Salesforce Application Support jobs in Toronto, Ontario, Canada
About TechMantra Now
TechMantra Now is a leading Netsuite and Salesforce consulting firm based in Silicon Valley, specializing in NetSuite ERP, Salesforce CRM, and Boomi iPaaS solutions.
We deliver customized integration and automation services designed to streamline operations, improve productivity, and drive revenue growth for businesses of all sizes.
With deep expertise in NetSuite, Salesforce, and Boomi, our team provides comprehensive consulting, system implementation, integration, and ongoing support. We focus on delivering solutions that optimize workflow efficiency, enhance customer engagement, and drive digital transformation.
From initial setup to post-implementation support, we ensure that your business operates seamlessly across platforms, helping you stay ahead of the competition.
At TechMantra Now, we specialize in Boomi-based integrations that enable real-time data synchronization between NetSuite, Salesforce, and third-party applications. We also provide Celigo integrations to enhance system connectivity and data flow.
Whether it’s automating financials, optimizing CRM workflows, or enhancing third-party integrations, our solutions are tailored to meet your specific business needs.
Our services include:
NetSuite Implementation & Customization – Automating ERP processes for efficiency.
Salesforce Consulting & Development – Optimizing sales, service, and marketing clouds.
Boomi iPaaS Integration Services – Connecting systems for streamlined workflows.
Celigo Integration Services – Ensuring smooth data flow between NetSuite and Salesforce.
Managed Services – Ongoing maintenance, support, and optimization of ERP and CRM systems.
TechMantra Now helps businesses to scale faster by leveraging cloud-based solutions that enhance operational efficiency and improve customer satisfaction.
We help you reduce manual tasks, streamline business processes, and maximize the value of your technology investments.
Ready to transform your business? Let’s connect! 🚀
Similar Jobs
Salesforce Application Support
About the role
Position: Application Support Specialist - Senior Location: Toronto - Onsite
Salesforce & SaaS Platform Knowledge o Experience supporting Salesforce-based applications o Familiarity with Salesforce ecosystem (objects, workflows, flows, permissions, reports, dashboards)
Incident & Ticket Management Demonstrated ability to: Manage ticket queues and SLAs Prioritize incidents based on impact/urgency Escalate appropriately while ensuring closure quality Maintains clear, searchable knowledge base entries
Customer Support & Service Orientation Proven experience providing end-user support in a SaaS environment Strong customer-first mindset Ability to manage high-pressure situations and user expectations
Identity & Access Management Identity-directory administration (e.g., Microsoft Entra ID): security groups, B2B guest invitations, approver / Entitlement Management Hardware authentication token (FIDO2) lifecycle management
Not the right fit? Search for Salesforce Application Support jobs in Toronto, Ontario, Canada
About TechMantra Now
TechMantra Now is a leading Netsuite and Salesforce consulting firm based in Silicon Valley, specializing in NetSuite ERP, Salesforce CRM, and Boomi iPaaS solutions.
We deliver customized integration and automation services designed to streamline operations, improve productivity, and drive revenue growth for businesses of all sizes.
With deep expertise in NetSuite, Salesforce, and Boomi, our team provides comprehensive consulting, system implementation, integration, and ongoing support. We focus on delivering solutions that optimize workflow efficiency, enhance customer engagement, and drive digital transformation.
From initial setup to post-implementation support, we ensure that your business operates seamlessly across platforms, helping you stay ahead of the competition.
At TechMantra Now, we specialize in Boomi-based integrations that enable real-time data synchronization between NetSuite, Salesforce, and third-party applications. We also provide Celigo integrations to enhance system connectivity and data flow.
Whether it’s automating financials, optimizing CRM workflows, or enhancing third-party integrations, our solutions are tailored to meet your specific business needs.
Our services include:
NetSuite Implementation & Customization – Automating ERP processes for efficiency.
Salesforce Consulting & Development – Optimizing sales, service, and marketing clouds.
Boomi iPaaS Integration Services – Connecting systems for streamlined workflows.
Celigo Integration Services – Ensuring smooth data flow between NetSuite and Salesforce.
Managed Services – Ongoing maintenance, support, and optimization of ERP and CRM systems.
TechMantra Now helps businesses to scale faster by leveraging cloud-based solutions that enhance operational efficiency and improve customer satisfaction.
We help you reduce manual tasks, streamline business processes, and maximize the value of your technology investments.
Ready to transform your business? Let’s connect! 🚀