About the role
Pharmacy Clerk**(Job Number: 25006414)**
Primary Location**:ON-MarkhamPharmaEmployee Type****:**Casual
Description:
JOB SUMMARY
Under the direct supervision of a licensed Pharmacist, the Pharmacy Clerk works under the guidance of the Pharmacy Team. Pharmacy clerks perform basic administrative and organizational tasks in a pharmaceutical setting. They create and maintain patient files.
DUTIES AND RESPONSIBILITIES
- Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
- Answer telephones, forward calls, take messages, and assist customers.
- Work directly with patient data and complete tasks such as maintaining patient profiles and preparing claim forms.
- Schedule medication refills and ensure all required documentation and billing information has been obtained prior to delivery.
- Stage medication refills to assist the Pharmacy team.
- Assist pharmacists with reviewing End Rentals received from Home Care to facilitate equipment pickup and scheduling.
- Follow up on pending clarifications the pharmacy team is awaiting.
- Identify non-reconciled orders that require follow-up to ensure all documentation is received from Home Care.
- Assist the pharmacist in maintaining appropriate inventory levels.
- Perform physical inventories according to P&Ps.
- Maintain pharmacy records, including filing and documenting required information on dispensing records.
- Communicate appropriately with all members of the healthcare team.
- Document all activities using required paperwork (logs) in accordance with P&Ps.
- Perform other duties as assigned.
Qualifications:QUALIFICATIONS
Education and/or Experience
High school diploma or equivalent, and relevant post secondary education desirable. Experience working in a fast paced, customer service-based environment that requires flexibility and the ability to understand the importance of urgency.
Language Skills
Ability to read, write and comprehend documentation relevant to the responsibility. Fluency in a second language is an asset. Ability to effectively present information in one-on-one and small group situations to employees of the organization.
Mathematical Skills
Ability to add, subtracts, multiply and divide all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability
Ability to apply good judgment to rationalize conflicting demands and tight deadlines. Be willing to choose the best option when options are limited.
Other Skills and Abilities
- Ability to organize workload for efficient use of time
- Ability to function independently
- Good telephone skills
- Familiarity with computers and applications essential
PHYSICAL DEMANDS
- The employee frequently is required to listen and talk
- The employee is required to stand, bend, walk, and sit for long periods of time
- Specific vision abilities required by this job include close vision, distance vision, colour vision, depth perception, and the ability to adjust focus
WORK ENVIORMENT
- The employee may be exposed to toxic or caustic chemicals
- The employee is occasionally exposed to fumes or airborne particles
- The noise level in the work environment is usually moderate
- Evening and Weekend work may be required
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672
About the role
Pharmacy Clerk**(Job Number: 25006414)**
Primary Location**:ON-MarkhamPharmaEmployee Type****:**Casual
Description:
JOB SUMMARY
Under the direct supervision of a licensed Pharmacist, the Pharmacy Clerk works under the guidance of the Pharmacy Team. Pharmacy clerks perform basic administrative and organizational tasks in a pharmaceutical setting. They create and maintain patient files.
DUTIES AND RESPONSIBILITIES
- Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
- Answer telephones, forward calls, take messages, and assist customers.
- Work directly with patient data and complete tasks such as maintaining patient profiles and preparing claim forms.
- Schedule medication refills and ensure all required documentation and billing information has been obtained prior to delivery.
- Stage medication refills to assist the Pharmacy team.
- Assist pharmacists with reviewing End Rentals received from Home Care to facilitate equipment pickup and scheduling.
- Follow up on pending clarifications the pharmacy team is awaiting.
- Identify non-reconciled orders that require follow-up to ensure all documentation is received from Home Care.
- Assist the pharmacist in maintaining appropriate inventory levels.
- Perform physical inventories according to P&Ps.
- Maintain pharmacy records, including filing and documenting required information on dispensing records.
- Communicate appropriately with all members of the healthcare team.
- Document all activities using required paperwork (logs) in accordance with P&Ps.
- Perform other duties as assigned.
Qualifications:QUALIFICATIONS
Education and/or Experience
High school diploma or equivalent, and relevant post secondary education desirable. Experience working in a fast paced, customer service-based environment that requires flexibility and the ability to understand the importance of urgency.
Language Skills
Ability to read, write and comprehend documentation relevant to the responsibility. Fluency in a second language is an asset. Ability to effectively present information in one-on-one and small group situations to employees of the organization.
Mathematical Skills
Ability to add, subtracts, multiply and divide all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability
Ability to apply good judgment to rationalize conflicting demands and tight deadlines. Be willing to choose the best option when options are limited.
Other Skills and Abilities
- Ability to organize workload for efficient use of time
- Ability to function independently
- Good telephone skills
- Familiarity with computers and applications essential
PHYSICAL DEMANDS
- The employee frequently is required to listen and talk
- The employee is required to stand, bend, walk, and sit for long periods of time
- Specific vision abilities required by this job include close vision, distance vision, colour vision, depth perception, and the ability to adjust focus
WORK ENVIORMENT
- The employee may be exposed to toxic or caustic chemicals
- The employee is occasionally exposed to fumes or airborne particles
- The noise level in the work environment is usually moderate
- Evening and Weekend work may be required
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672