Reporting to: AVP, Inside Sales & Distribution Technology

Department: Sales Support

Location: Remote

Welcome to****ivari

Let us introduce ourselves. With more than 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.

ivari is part of Sagicor Financial Corporation, a leading financial services provider based in the Caribbean, with a strong presence in North America. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services.

At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Here’s the job opportunity…

This position is an existing vacancy.

As the National Sales Manager, Inside Sales you will be responsible for the coaching, management, execution and monitoring of direct sales activity for all Associate Sales Directors, regardless of channel forivari. You will work closely with the AVP, Inside Sales & Distribution Technology, who is responsible for communicating the corporate sales strategies and direction for the achievement of sales objectives and efficiencies.

Some of the key responsibilities of this role are to:

• Directly manage the Associate Sales Directors with their day to day needs and tasks
• Provide direction and expertise to the Associate Sales Directors, training and directing the team, developing their knowledge base and sales ability by frequent coaching interactions
• Forecast future skill/knowledge requirements and recommend plans for employee growth & development
• Provide feedback and performance reviews to the Associate Sales Directors, including tracking and measuring results of tactics and ensuring results align with their goals
• Act as the escalation point for staff, resolving any conflicts or issues
• Balance workloads, coordinate attendance and activity logging to maintain adequate staffing requirements during required business hours, and conduct regular team meetings
• Provide updates and recommendations to the Assistant Vice President on the status of the Associate Sales Directors’ development and activities
• Manage quality control of calls and information being sent by the Associate Sales Directors
• Oversee expense management for all support staff related activities
• Directly manage Associate Sales Directors on the implementation of sales strategies
• Work within Salesforce to develop and implement ways to improve the efficiency of the sales team’s workflow, campaigns, business intelligence
• Initiate, develop and maintain effective relationships with key internal business partners

What we are looking for…

• Post-secondary education (degree, diploma, accreditation, etc.) that would align with the position
• Thorough knowledge of sales, ideally in the insurance industry, with 5 to 7 years of direct sales experience either as a Sales Director (outside sales) or inside sales
• An in-depth knowledge of life products and market competition
• Insurance Licensing (LLQP), CFP or CLU are good to have.
• Proven ability to manage; ability to get people moving towards a specific task
• Possess leadership skills and the ability to work with a team
• Proven ability to seek and identify new business opportunities and to build on existing business
• An ability to understand and analyze sales performance metrics
• Thorough knowledge of Salesforce and how it can be used to create efficiencies within the sales process
• Proven problem solving, customer service and organizational skills
• Excellent communication and presentation skills
• Proven ability to meet challenges, goals and objectives with enthusiasm, drive, and initiative.
• Proven ability to develop effective partnerships, focus on common goals and implement integrated solutions.
• Proven ability to help other people make the most of their abilities and recognize their full potential

What****we pay…

$96,000 - $132,000 + a competitive sales bonus target paid out on a quarterly basis.

What's in it for you

At ivari, it's important for us to keep our people motivated, recognized, and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1! But that’s just the beginning. When you join the ivari team you also get…

• A fantastic vacation plan and time off
• A pension plan with 100% match by ivari
• Employee savings plan with 75% match to help you save even more
• Flexible and hybrid work arrangements
• Opportunities for professional development
• Recognition programs to cheer you on, motivate and reward
• Wellness programs to keep you healthy and happy

Who you are…

Someone who enjoys a culture where everyone is genuinely respectful, and you can be your authentic self every day. Your contributions and opinions are not only sought but valued. You know the importance of, and live by, our core values of…

• Bringing clarity and focus to your work
• Taking ownership and doing what you say you will
• Remaining flexible
• Collaborating with others

Does this sound like you? We’re looking for great people to join our team!

Our commitment to inclusivity is reflected in the safeguards, policies, and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

To apply, please email your resume to: human.resources@ivari.ca

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca.

**ivari does not utilize AI in our recruitment process to screen, select, or assess applicants