We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level while providing exceptional service to clients.

We have a great opportunity for a Service Admin to join our team in a company and industry with great growth opportunities where we have a large customer base and is expanding rapidly. We are one of the fastest growing dealerships in Manitoba with a recently expanded shop to keep up with our growing customer base.

As a Service Administrator you will be responsible for a wide range of clerical and administrative duties
for the entire dealership. Duties of this position include, but are not limited to, answering the
telephone and emails, greeting and supporting customers with all needs, filing, and scheduling
service and maintenance appointments.

We offer a competitive performance-based salary and encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.

Additional Crown Auto Group Employee Benefits:

• Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement

• Discounted fitness membership

• Associate Referral Bonus Program

• Career advancement- most of the promotions are from within the company

• Access to Perkopolis. (Canadas leading corporate concierge discount service)

Responsibilities:

• Manage stock-in processes for new and pre-owned vehicles, including maintaining filing systems, updating invoice books, printing disclosure forms, and reviewing website listings for accurate pricing, photos, and comments.

• Coordinate service-related tasks such as scheduling maintenance and missed service appointments, following up on POI work orders, and assisting with special-order parts.

• Support warranty operations by following up with customers and assisting the dealership with warranty claims, inquiries, and required documentation.

• Process and coordinate all service department paperwork, payments, and required documentation while performing general clerical and administrative duties.

• Organize, maintain, and coordinate company records and files, ensuring accurate data collection, report preparation support, and smooth departmental workflow.

• Any other duties assigned

Requirements:

• Previous experience in automotive an asset
• Highly resourceful, adaptable, and flexible in fast-paced environments.
• Strong proficiency in Microsoft Office, including Excel and Word.
• Skilled in organizing and maintaining filing systems and databases.
• Excellent analytical and problem-solving abilities.
• Professional telephone etiquette and strong interpersonal communication skills.
• Strong written and verbal communication skills for interacting effectively with all levels of the organization, including executive leadership.
• Demonstrated strong customer service orientation.
• Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.