Director of Product Operations
Top Benefits
About the role
Who you are
- This role is perfect for someone who loves clarity, thrives on process, and can bring harmony to a fast-moving cross-functional environment
- 8+ years in product or program management, with at least 2 years leading teams
- Previous experience working in a SaaS company, ideally in a product operations or product management function
- Deep experience building scalable processes for product planning, documentation, and release management
- A knack for simplifying complexity and creating structure without bureaucracy
- Strong communication skills — able to align executives and empower ICs alike
- Familiarity with tools like Productboard, Jira, and Confluence, and the judgment to know when a process helps (and when it hinders)
What the job involves
- The Director, Product Operations will bring order, consistency, and predictability to how our product organization works
- You’ll lead and mentor a small team of Product Managers while building the operational backbone that keeps initiatives moving — ensuring that strategy translates into execution smoothly and efficiently
- You’ll be the person who ensures our product teams are aligned, our documentation is standardized, and nothing slips through the cracks
- Establish and own frameworks, rituals, and tools that improve consistency, transparency, and accountability across the product organization
- Mentor two Sr PMs, helping them prioritize effectively, communicate clearly, and deliver meaningful outcomes
- Enforce a unified “rulebook” for PRDs, discovery briefs, and other product artifacts. Ensure everything lives in the right place, follows the right format, and tells the right story
- Build repeatable systems for how work moves from idea to delivery — including how we plan, track, and review progress
- Champion tools like Productboard, Confluence, and Jira to drive cross-functional clarity
- Keep the trains running on time. Coordinate dependencies, track timelines, and help teams anticipate and unblock risks before they slow momentum
- Work closely with Design, Engineering, and GTM to make sure everyone understands priorities, status, and the “why” behind decisions
- Success Looks Like:
- Every product initiative has a clear owner, definition of success, and consistent documentation
- The team knows what’s next, what’s blocked, and where to find information — always
- Leadership can trust that roadmaps, PRDs, and metrics are complete, standardized, and up to date
- Product Managers and cross-functional partners feel empowered, supported, and aligned
Benefits
- Remote based in US & UK
- Generous PTO
- 401K Retirement Plan
- Transparent Career Paths
- Medical, Dental & Vision
- Paid Parental Leave
- Remote Stipend
- 11 Paid Holidays
About Mediafly
Mediafly is the revenue enablement platform that scales. We help you empower every rep to engage customers and prove value with content that actually closes deals.
Designed for large B2B enterprises, Mediafly makes it easy to create, manage, distribute, and measure sales content at scale. Internally and externally. At your desk or on the go. Enable your sales team to engage effectively at every stage, through branded, personalized, value-based experiences that convince your customers to say yes.
Mediafly provides content management, value selling, learning management and revenue intelligence solutions.
Mediafly is trusted by a vast network of sales, marketing, and enablement professionals at global organizations including Nestlé, ADP, Conagra, Intuit, Heineken, Sealed Air, Sony and NVIDIA.
Director of Product Operations
Top Benefits
About the role
Who you are
- This role is perfect for someone who loves clarity, thrives on process, and can bring harmony to a fast-moving cross-functional environment
- 8+ years in product or program management, with at least 2 years leading teams
- Previous experience working in a SaaS company, ideally in a product operations or product management function
- Deep experience building scalable processes for product planning, documentation, and release management
- A knack for simplifying complexity and creating structure without bureaucracy
- Strong communication skills — able to align executives and empower ICs alike
- Familiarity with tools like Productboard, Jira, and Confluence, and the judgment to know when a process helps (and when it hinders)
What the job involves
- The Director, Product Operations will bring order, consistency, and predictability to how our product organization works
- You’ll lead and mentor a small team of Product Managers while building the operational backbone that keeps initiatives moving — ensuring that strategy translates into execution smoothly and efficiently
- You’ll be the person who ensures our product teams are aligned, our documentation is standardized, and nothing slips through the cracks
- Establish and own frameworks, rituals, and tools that improve consistency, transparency, and accountability across the product organization
- Mentor two Sr PMs, helping them prioritize effectively, communicate clearly, and deliver meaningful outcomes
- Enforce a unified “rulebook” for PRDs, discovery briefs, and other product artifacts. Ensure everything lives in the right place, follows the right format, and tells the right story
- Build repeatable systems for how work moves from idea to delivery — including how we plan, track, and review progress
- Champion tools like Productboard, Confluence, and Jira to drive cross-functional clarity
- Keep the trains running on time. Coordinate dependencies, track timelines, and help teams anticipate and unblock risks before they slow momentum
- Work closely with Design, Engineering, and GTM to make sure everyone understands priorities, status, and the “why” behind decisions
- Success Looks Like:
- Every product initiative has a clear owner, definition of success, and consistent documentation
- The team knows what’s next, what’s blocked, and where to find information — always
- Leadership can trust that roadmaps, PRDs, and metrics are complete, standardized, and up to date
- Product Managers and cross-functional partners feel empowered, supported, and aligned
Benefits
- Remote based in US & UK
- Generous PTO
- 401K Retirement Plan
- Transparent Career Paths
- Medical, Dental & Vision
- Paid Parental Leave
- Remote Stipend
- 11 Paid Holidays
About Mediafly
Mediafly is the revenue enablement platform that scales. We help you empower every rep to engage customers and prove value with content that actually closes deals.
Designed for large B2B enterprises, Mediafly makes it easy to create, manage, distribute, and measure sales content at scale. Internally and externally. At your desk or on the go. Enable your sales team to engage effectively at every stage, through branded, personalized, value-based experiences that convince your customers to say yes.
Mediafly provides content management, value selling, learning management and revenue intelligence solutions.
Mediafly is trusted by a vast network of sales, marketing, and enablement professionals at global organizations including Nestlé, ADP, Conagra, Intuit, Heineken, Sealed Air, Sony and NVIDIA.