Emergency Posting: Sessional Lecturer- HAD5767H Health Services Marketing
About the role
CUPE Local 3902 (Unit 3) Job Posting
Sessional Lecturer Position
Posting Date: August 12, 2025
Program: Masters of Health Administration (MHSc)
Sessional dates of appointment: Fall 2025, September - December
Course title: HAD5767H: Health Services Marketing
Course Description:
To dispel a common misunderstanding: Marketing is NOT selling, and it is NOT advertising per se. Rather, Marketing can be best described as: The process by which companies/organizations engage customers, build strong customer relationships, and create customer value in order to capture value from customers in return. In other words, Marketing does not revolve around “selling” the product or service to a customer but rather causing the customer to “buy” that product or service, thus benefitting both the marketer and the customer.
Every single product/service we choose to buy or use involves the marketing process. We evaluate choices and make our decision based on the best fit possible of the benefits offered.
Now we must explore why Health Services offerings are unique from the perspective of Marketing. Rather than singular customer points of decision, we have multiple stakeholders to the purchase or usage decision – the patient, their family, the physician, the place of service delivery and in the publicly funded sector, the government. All these stakeholders must be carefully considered and uniquely marketed to. Overlay upon this, the evolving nature of healthcare consumers in Canada – they are wiser, more discerning, better educated about their health issues, and far more demanding than ever before. More and more, they are recognizing that they do in fact have choice in terms of health resolution, point of delivery, and physician delivery.
The harsh reality, as well, is the ever-increasing financial burden being placed upon The Canada Health Act, which bears out within provincial budgets and product/service choices. The answer is not so easily stated that more publicly-funded services should be privatized, but rather that healthcare in Canada must be delivered in the future better, more efficiently and safer – with the backbone of this being innovation, engagement, research, sound strategy, positioning, positive mutual impact – i.e. HEALTH SERVICES MARKETING.
Objectives:
Upon successful completion of this course, students will be able to:
- Understand and create a Marketing Roadmap
-
- Company Vision/Mission/Values
- Current product/service portfolio analysis and assessment
- New product/service assessment and introduction stages
- Market research, segmentation, targeting, product/service differentiation, value proposition
- Product/service market positioning
- Marketing Plan build, execute, measure and adjust
- To build a detailed marketing plan based on a real-world new product or service
Class schedule:
Modular
Estimated enrolment: 20
Estimated TA support: based on enrolment - None
Qualifications:
- PhD or Master’s level education in a related field;
- Experience in leadership development, people development and business development in a healthcare setting;
- Experience in teaching leadership education and marketing at a graduate level.
Duties: Course instructor for a professional-stream graduate course. Responsible for course design and assessment of student outcomes. Must be accessible to students outside of classroom hours.
Salary: Commensurate with experience and qualifications
How to submit an application: please send your CV and cover letter via e-mail to ihpme.cupe.unit3@utoronto.ca .
Closing date: August 14, 2025
This job is posted in accordance with the CUPE 3902 Unit 3 Collective Agreement.
It is understood that some announcements of vacancies are tentative, pending final course determinations and enrolment. Should rates stipulated in the collective agreement vary from rates stated in this posting, the rates stated in the collective agreement shall prevail.
Preference in hiring is given to qualified individuals advanced to the rank of Sessional Lecturer II or Sessional Lecturer III in accordance with Article 14:12 of the CUPE 3902 Unit 3 collective agreement.
Please note: Undergraduate or graduate students and postdoctoral fellows of the University of Toronto are covered by the CUPE 3902 Unit 1 collective agreement rather than the Unit 3 collective agreement, and should not apply for positions posted under the Unit 3 collective agreement.
About University of Toronto
Founded in 1827, the University of Toronto is Canada’s top university with a long history of challenging the impossible and transforming society through the ingenuity and resolve of our faculty, students, alumni, and supporters.
We are proud to be one of the world’s top research-intensive universities, bringing together top minds from every conceivable background and discipline to collaborate on the world’s most pressing challenges. As a catalyst for discovery, innovation, and progress, we prepare our students for success through an outstanding global education and commitment to inclusive excellence.
The ideas, innovations, and actions of more than 660,000 graduates advance U of T’s impact on communities across the globe.
Emergency Posting: Sessional Lecturer- HAD5767H Health Services Marketing
About the role
CUPE Local 3902 (Unit 3) Job Posting
Sessional Lecturer Position
Posting Date: August 12, 2025
Program: Masters of Health Administration (MHSc)
Sessional dates of appointment: Fall 2025, September - December
Course title: HAD5767H: Health Services Marketing
Course Description:
To dispel a common misunderstanding: Marketing is NOT selling, and it is NOT advertising per se. Rather, Marketing can be best described as: The process by which companies/organizations engage customers, build strong customer relationships, and create customer value in order to capture value from customers in return. In other words, Marketing does not revolve around “selling” the product or service to a customer but rather causing the customer to “buy” that product or service, thus benefitting both the marketer and the customer.
Every single product/service we choose to buy or use involves the marketing process. We evaluate choices and make our decision based on the best fit possible of the benefits offered.
Now we must explore why Health Services offerings are unique from the perspective of Marketing. Rather than singular customer points of decision, we have multiple stakeholders to the purchase or usage decision – the patient, their family, the physician, the place of service delivery and in the publicly funded sector, the government. All these stakeholders must be carefully considered and uniquely marketed to. Overlay upon this, the evolving nature of healthcare consumers in Canada – they are wiser, more discerning, better educated about their health issues, and far more demanding than ever before. More and more, they are recognizing that they do in fact have choice in terms of health resolution, point of delivery, and physician delivery.
The harsh reality, as well, is the ever-increasing financial burden being placed upon The Canada Health Act, which bears out within provincial budgets and product/service choices. The answer is not so easily stated that more publicly-funded services should be privatized, but rather that healthcare in Canada must be delivered in the future better, more efficiently and safer – with the backbone of this being innovation, engagement, research, sound strategy, positioning, positive mutual impact – i.e. HEALTH SERVICES MARKETING.
Objectives:
Upon successful completion of this course, students will be able to:
- Understand and create a Marketing Roadmap
-
- Company Vision/Mission/Values
- Current product/service portfolio analysis and assessment
- New product/service assessment and introduction stages
- Market research, segmentation, targeting, product/service differentiation, value proposition
- Product/service market positioning
- Marketing Plan build, execute, measure and adjust
- To build a detailed marketing plan based on a real-world new product or service
Class schedule:
Modular
Estimated enrolment: 20
Estimated TA support: based on enrolment - None
Qualifications:
- PhD or Master’s level education in a related field;
- Experience in leadership development, people development and business development in a healthcare setting;
- Experience in teaching leadership education and marketing at a graduate level.
Duties: Course instructor for a professional-stream graduate course. Responsible for course design and assessment of student outcomes. Must be accessible to students outside of classroom hours.
Salary: Commensurate with experience and qualifications
How to submit an application: please send your CV and cover letter via e-mail to ihpme.cupe.unit3@utoronto.ca .
Closing date: August 14, 2025
This job is posted in accordance with the CUPE 3902 Unit 3 Collective Agreement.
It is understood that some announcements of vacancies are tentative, pending final course determinations and enrolment. Should rates stipulated in the collective agreement vary from rates stated in this posting, the rates stated in the collective agreement shall prevail.
Preference in hiring is given to qualified individuals advanced to the rank of Sessional Lecturer II or Sessional Lecturer III in accordance with Article 14:12 of the CUPE 3902 Unit 3 collective agreement.
Please note: Undergraduate or graduate students and postdoctoral fellows of the University of Toronto are covered by the CUPE 3902 Unit 1 collective agreement rather than the Unit 3 collective agreement, and should not apply for positions posted under the Unit 3 collective agreement.
About University of Toronto
Founded in 1827, the University of Toronto is Canada’s top university with a long history of challenging the impossible and transforming society through the ingenuity and resolve of our faculty, students, alumni, and supporters.
We are proud to be one of the world’s top research-intensive universities, bringing together top minds from every conceivable background and discipline to collaborate on the world’s most pressing challenges. As a catalyst for discovery, innovation, and progress, we prepare our students for success through an outstanding global education and commitment to inclusive excellence.
The ideas, innovations, and actions of more than 660,000 graduates advance U of T’s impact on communities across the globe.