Reservation Consultant
Top Benefits
About the role
EF Go Ahead Tours
Toronto, ON
Start Date: June 9, 2026
Application Deadline: May 19, 2026
- For consideration, applicants must be living in Toronto, ON or within commutable distance to our Toronto, ON office. Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.
For over 30 years, EF Go Ahead Tours has guided adult travelers across the globe via carefully crafted group travel itineraries. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe the best way to learn about the world is to experience it and every day we come to work hoping to help as many people as possible do just that.
The Role: As a member of our high energy, collaborative, and competitive sales team, you will play a critical role in developing customer conversion and retention strategies while simultaneously identifying opportunities to improve the customer experience. Your daily activities will involve making outbound sales calls to potential travelers who have expressed interest in group travel through their Group Coordinator. Additionally, you will help maintain interest by continuing the relationship with our past loyal travelers in booking their next Go Ahead Tour.
No Sales experience? No problem. Our Sales Development Program is designed for those who are both launching a new career in sales and those who want to build upon existing sales skills and techniques. Our goal is to create strong salespeople and instill lasting skills that you can carry with you throughout your career. Benefits of the program include training in sales, product, marketing and industry trends, coaching in consultative selling techniques, presentations, public speaking and dedicated mentorship. This program is a great way to build your career with a global leader in the industry.
Responsibilities:
- Independently manage your book of business while simultaneously bringing in new business
- Maintain and practice high outreach, follow-up phone conversations
- Utilize consultative selling techniques to prospects and initiate product interest
- Consistently achieve or exceed sales goals
- Develop an integrated sales strategy to accomplish your goals
Qualifications:
- Strong verbal communication skills (must be able to connect with a diverse range of individuals via telephone)
- Intrinsically motivated to hit goals
- Demonstrates personal accountability
- Analytical with adept problem-solving skills
- Ability to independently plan, organize and prioritize work
- Must have at least 4 years of relevant work experience or a 4 year degree
Why You’ll Love Working Here Work in our light-filled, conveniently located downtown office where you’ll be part of a fun, fast-paced and collaborative team, working together to make an impact. Did we mention we were voted one of Greater Toronto’s Top Places to Work 3 years in a row? Plus, enjoy free coffee and snacks!
- The opportunity to travel with your customers for FREE at least once a year! Experience the product you’ll be selling first-hand by embarking on one of our unique travel itineraries alongside one of our student tour groups
- Take advantage of our professional growth and learning opportunities, including monthly trainings, workshops, and inspiring talks with global leaders and experts
- Participate in social networking opportunities by joining one of our many employee-run social groups, like book club or movie club, or any of our “EFinity” resource groups.
- Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays
- Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years!)
- Excellent health, dental, and vision coverage, along with life and disability insurance
- Wellness benefits, including an annual $500 healthy lifestyle reimbursement
- EF program discounts including travel, language schools, childcare, and more
- Discounts at local venues and businesses
- Eligibility for our Workplace Flexibility Program: our hybrid work model allows you to work from home on Fridays!
- Compensation: First-year Reservation Consultants have an on-target earning potential of $55,000 (base salary starting at $45,000 and $10,000 bonus potential). In addition, there is uncapped bonus for exceeding sales goals. You are eligible for a promotion to Senior Tour Consultant after 2 years of successfully exceeding goals and excellent performance with an increased salary and bonus. Full comp plan details, and future earning potential will be reviewed during the interview process.
About EF Go Ahead Tours At EF Go Ahead Tours we believe in the power of travel to widen your eyes, broaden your mind and see the world and yourself in entirely new ways. For over 30 years we’ve guided travelers - from young professionals to retirees, solo travelers to entire families, on carefully crafted journeys. To us, each experience is an opportunity to not just create unforgettable moments, but to inspire greater understanding between people and cultures. Every day our global team comes to work hoping to help as many people as possible share in those experiences.
About EF Education First Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures. For over half a century, we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world. You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference. Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact. Learn more about life at EF: LinkedIn | Instagram | TikTok
Not the right fit? Search for Reservation Consultant jobs in Toronto, Ontario
About EF Go Ahead Tours
At EF Go Ahead Tours we believe you’re never too old to be a student of the world. For 30 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many people as possible, do just that. As a proud part of EF Education First, we draw on over 50 years of expertise to continue to add meaningful travel experiences to our portfolio of more than 180 tours across 7 continents.
Want to know what it's like to travel with us? Give us a call at 1.877.265.1757 or visit https://www.goaheadtours.com/
Want to know what it's like to work with us? Check out our opportunities at https://www.goaheadtours.com/about/go-ahead-careers
Check out our Blogs: https://www.eftech.com/ https://www.goaheadtours.com/travel-blog
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Reservation Consultant
Top Benefits
About the role
EF Go Ahead Tours
Toronto, ON
Start Date: June 9, 2026
Application Deadline: May 19, 2026
- For consideration, applicants must be living in Toronto, ON or within commutable distance to our Toronto, ON office. Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.
For over 30 years, EF Go Ahead Tours has guided adult travelers across the globe via carefully crafted group travel itineraries. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe the best way to learn about the world is to experience it and every day we come to work hoping to help as many people as possible do just that.
The Role: As a member of our high energy, collaborative, and competitive sales team, you will play a critical role in developing customer conversion and retention strategies while simultaneously identifying opportunities to improve the customer experience. Your daily activities will involve making outbound sales calls to potential travelers who have expressed interest in group travel through their Group Coordinator. Additionally, you will help maintain interest by continuing the relationship with our past loyal travelers in booking their next Go Ahead Tour.
No Sales experience? No problem. Our Sales Development Program is designed for those who are both launching a new career in sales and those who want to build upon existing sales skills and techniques. Our goal is to create strong salespeople and instill lasting skills that you can carry with you throughout your career. Benefits of the program include training in sales, product, marketing and industry trends, coaching in consultative selling techniques, presentations, public speaking and dedicated mentorship. This program is a great way to build your career with a global leader in the industry.
Responsibilities:
- Independently manage your book of business while simultaneously bringing in new business
- Maintain and practice high outreach, follow-up phone conversations
- Utilize consultative selling techniques to prospects and initiate product interest
- Consistently achieve or exceed sales goals
- Develop an integrated sales strategy to accomplish your goals
Qualifications:
- Strong verbal communication skills (must be able to connect with a diverse range of individuals via telephone)
- Intrinsically motivated to hit goals
- Demonstrates personal accountability
- Analytical with adept problem-solving skills
- Ability to independently plan, organize and prioritize work
- Must have at least 4 years of relevant work experience or a 4 year degree
Why You’ll Love Working Here Work in our light-filled, conveniently located downtown office where you’ll be part of a fun, fast-paced and collaborative team, working together to make an impact. Did we mention we were voted one of Greater Toronto’s Top Places to Work 3 years in a row? Plus, enjoy free coffee and snacks!
- The opportunity to travel with your customers for FREE at least once a year! Experience the product you’ll be selling first-hand by embarking on one of our unique travel itineraries alongside one of our student tour groups
- Take advantage of our professional growth and learning opportunities, including monthly trainings, workshops, and inspiring talks with global leaders and experts
- Participate in social networking opportunities by joining one of our many employee-run social groups, like book club or movie club, or any of our “EFinity” resource groups.
- Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays
- Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years!)
- Excellent health, dental, and vision coverage, along with life and disability insurance
- Wellness benefits, including an annual $500 healthy lifestyle reimbursement
- EF program discounts including travel, language schools, childcare, and more
- Discounts at local venues and businesses
- Eligibility for our Workplace Flexibility Program: our hybrid work model allows you to work from home on Fridays!
- Compensation: First-year Reservation Consultants have an on-target earning potential of $55,000 (base salary starting at $45,000 and $10,000 bonus potential). In addition, there is uncapped bonus for exceeding sales goals. You are eligible for a promotion to Senior Tour Consultant after 2 years of successfully exceeding goals and excellent performance with an increased salary and bonus. Full comp plan details, and future earning potential will be reviewed during the interview process.
About EF Go Ahead Tours At EF Go Ahead Tours we believe in the power of travel to widen your eyes, broaden your mind and see the world and yourself in entirely new ways. For over 30 years we’ve guided travelers - from young professionals to retirees, solo travelers to entire families, on carefully crafted journeys. To us, each experience is an opportunity to not just create unforgettable moments, but to inspire greater understanding between people and cultures. Every day our global team comes to work hoping to help as many people as possible share in those experiences.
About EF Education First Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures. For over half a century, we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world. You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference. Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact. Learn more about life at EF: LinkedIn | Instagram | TikTok
Not the right fit? Search for Reservation Consultant jobs in Toronto, Ontario
About EF Go Ahead Tours
At EF Go Ahead Tours we believe you’re never too old to be a student of the world. For 30 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many people as possible, do just that. As a proud part of EF Education First, we draw on over 50 years of expertise to continue to add meaningful travel experiences to our portfolio of more than 180 tours across 7 continents.
Want to know what it's like to travel with us? Give us a call at 1.877.265.1757 or visit https://www.goaheadtours.com/
Want to know what it's like to work with us? Check out our opportunities at https://www.goaheadtours.com/about/go-ahead-careers
Check out our Blogs: https://www.eftech.com/ https://www.goaheadtours.com/travel-blog