Manager, Clinical Quality
Top Benefits
About the role
Position Summary
About us
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
FNHA is proud to have been named one of BC’s Top Employers for 2025. Learn more about why we were selected here.
Title: Manager, Clinical Quality
Contract: Permanent
Hours: 8:30am to 4:30pm
Location: Sinclair Office: 540-757 West Hastings St, Vancouver (Hybrid - minimum 50% in the office).
About the role
As the Manager, Clinical Quality, you will manage and lead a team of clinicians and staff to support the development and implementation of an FNHA clinical quality framework, methodology and processes across all programs in the Office of the Chief Nursing Officer and regional nursing operations. The Manager, Clinical Quality leads the monitoring, review, and development of responses to quality care and safety issues, including leading critical incident reviews. The Manager, Clinical Quality leads a team of clinical quality staff and partners with other Quality leaders to ensure alignment and synergy in organizational strategic directions and priorities.
About you
To be successful in this role you will have:
- Master’s Degree in Nursing, including 8 years of related experience in quality improvement and safety and leadership, or an equivalent combination of education and experience.
- San’yas Indigenous Cultural Safety training
- Currently or eligible to be registered with the BC College of Nurses and Midwives (BCCNM), or relevant professional regulatory body
- Knowledge of, and ability to apply, an understanding of First Nations cultural principles to the work.
- Significant, recent and relevant experience in health care services management (usually acquired over a period of 5 years or more)
- Significant, recent and relevant experience in quality improvement development, implementation and evaluation in a health system (usually acquired over a period of 3 years or more)
- Experience in developing frameworks, strategies, methodologies and communication tools
- Experience in planning, implementation and evaluation of client experience programs
- Experience in applying Truth and Reconciliation Commission of Canada: Calls to Action as it relates to health and wellness
- Experience in applying and advocating for health system changes as it relates to In Plain Sight Summary Report Recommendations
- Understanding and sensitivity to the critical issues and opportunities for First Nations health in BC
Please refer to Job Specification section of the Job Description for more details.
Working at FNHA
As a member of the team, you will have access to a wide range of employee benefits from day one, including:
- Municipal Pension plan with an employer contribution of 9.31% (after 3 months)
- 4 weeks’ vacation, which increases with service, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day and National Day of Truth and Reconciliation
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
- And more!
The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis.
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button.
Closing date: Open until Filled.
For more information about us, please visit: www.fnha.ca/about/work-with-us
If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca
Follow us on Facebook Twitter LinkedIn Instagram
About First Nations Health Authority
The First Nations Health Authority (FNHA) is the first and only provincial First Nations Health Authority in Canada. Dedicated to transforming health services for First Nations and Aboriginal people in BC, the FNHA is improving the health of communities by advancing the quality of health care delivered to BC First Nations and Aboriginal people.
Manager, Clinical Quality
Top Benefits
About the role
Position Summary
About us
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
FNHA is proud to have been named one of BC’s Top Employers for 2025. Learn more about why we were selected here.
Title: Manager, Clinical Quality
Contract: Permanent
Hours: 8:30am to 4:30pm
Location: Sinclair Office: 540-757 West Hastings St, Vancouver (Hybrid - minimum 50% in the office).
About the role
As the Manager, Clinical Quality, you will manage and lead a team of clinicians and staff to support the development and implementation of an FNHA clinical quality framework, methodology and processes across all programs in the Office of the Chief Nursing Officer and regional nursing operations. The Manager, Clinical Quality leads the monitoring, review, and development of responses to quality care and safety issues, including leading critical incident reviews. The Manager, Clinical Quality leads a team of clinical quality staff and partners with other Quality leaders to ensure alignment and synergy in organizational strategic directions and priorities.
About you
To be successful in this role you will have:
- Master’s Degree in Nursing, including 8 years of related experience in quality improvement and safety and leadership, or an equivalent combination of education and experience.
- San’yas Indigenous Cultural Safety training
- Currently or eligible to be registered with the BC College of Nurses and Midwives (BCCNM), or relevant professional regulatory body
- Knowledge of, and ability to apply, an understanding of First Nations cultural principles to the work.
- Significant, recent and relevant experience in health care services management (usually acquired over a period of 5 years or more)
- Significant, recent and relevant experience in quality improvement development, implementation and evaluation in a health system (usually acquired over a period of 3 years or more)
- Experience in developing frameworks, strategies, methodologies and communication tools
- Experience in planning, implementation and evaluation of client experience programs
- Experience in applying Truth and Reconciliation Commission of Canada: Calls to Action as it relates to health and wellness
- Experience in applying and advocating for health system changes as it relates to In Plain Sight Summary Report Recommendations
- Understanding and sensitivity to the critical issues and opportunities for First Nations health in BC
Please refer to Job Specification section of the Job Description for more details.
Working at FNHA
As a member of the team, you will have access to a wide range of employee benefits from day one, including:
- Municipal Pension plan with an employer contribution of 9.31% (after 3 months)
- 4 weeks’ vacation, which increases with service, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day and National Day of Truth and Reconciliation
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
- And more!
The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis.
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button.
Closing date: Open until Filled.
For more information about us, please visit: www.fnha.ca/about/work-with-us
If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca
Follow us on Facebook Twitter LinkedIn Instagram
About First Nations Health Authority
The First Nations Health Authority (FNHA) is the first and only provincial First Nations Health Authority in Canada. Dedicated to transforming health services for First Nations and Aboriginal people in BC, the FNHA is improving the health of communities by advancing the quality of health care delivered to BC First Nations and Aboriginal people.