We are looking for a Product Specialist for Resource Planning and Dispatching Software for Passenger Rail

Location: Greater Toronto Area or Eastern Region (Canada)

To play a key role in implementing IVU’s software solutions at railways in North America. To advise and support our current and future customers in North America on our solutions. Who wants to be a part of a growing, internationally recognised and market-leading software company.

Your tasks You analyse customers’ needs and align them with our solutions, more specifically to support the processes of rail timetabling, fleet planning, crew scheduling, resource dispatching and operations management. You identify, document and implement proper configuration of our product suite and work closely with our teams in Germany to deliver customer contract requirements. You are accountable for leading the testing, installation and configuration of IVU software products. You build and maintain strong relationships with existing customers. You provide valuable input to the Product Management team to feed IVU’s roadmap and solutions alignment with the market needs. You support our sales team in acquisition and contract management. This involves, coordinating with internal and external teams to organise and deliver demonstrations of IVU software; including, developing external-facing documentation for prospective customers, requirement-gathering and develop pricing documentation. You contribute to the tender process from software demonstrations, RFIs, RFPs, to tender submissions.

Your profile You are excited about the public transportation sector and ideally have around 5 years of experience in this industry (e.g. Train Operating Company, transport authority, transport consultancy, or a transport planning and control system provider). You have either played a similar role or can demonstrate a good understanding of delivering software-based projects. You preferably have a university or professional degree in Technology, Transportation, Logistics or a relevant field. You have a strong customer focus, can-do approach, and strong analytical and communication skills. You are fluent in English (mandatory), with other languages such as German or French being considered an asset. You want to make a difference to how people travel, how society manages its resources, and in supporting a sustainable environment.

What we offer A competitive salary, bonus and benefits, commensurate with the real experiences of the candidate. A friendly and informal workplace. The opportunity for career growth based on the personal achievements and business success.