Advisor, Service Delivery (YUL)
About the role
The Canadian Air Transport Security Authority (CATSA) has one (1) exciting indeterminate opportunity within the Operations branch at the Montreal International Airport (YUL).
This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.
Why is CATSA a great fit for you?
CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation, CATSA is accountable to Parliament through the Minister of Transport.
We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.
If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!
Summary of responsibilities:
The Advisor, Service Deliveryis responsible for coordinating priorities, issues, action plans, activities and other projects as they relate to CATSA’s mandate and contributing to decision making and implementation of programs. The incumbent is also responsible for establishing, tracking and overseeing the service delivery budget. The Advisor, Service Deliveryperforms all other duties and responsibilities related to the position as required.
What you need to succeed
To qualify for the position, you must have:
- Graduation from a recognized college or university with a specialization in public administration, economics, business administration, business or in another specialty related to the duties of the position;
- A minimum of three years of experience planning, organizing and coordinating program implementation, application and effectiveness;
- A minimum of three years of experience writing letters, reports and news releases as part of internal and external communications;
- A minimum of three years of experience in budget development, tracking and reporting;
- In-depth knowledge of advanced software, such as Excel, Visio and Word.
This position is best suited to individuals with the following skills and abilities:
- Ability to work with limited supervision;
- Ability to work in a team environment;
- Ability to communicate effectively, both verbally and in writing;
- Ability to work effectively under pressure and in stressful situations and to adapt to changing priorities;
- Highly developed organizational skills and ability to multi-task;
- Discretion;
- Ability to think analytically and make sound judgments;
- Flexibility and adaptability;
- Strong interpersonal skills.
Valuable skills include:
- Knowledge of CATSA’s mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
- Knowledge of the aviation industry and the related regulatory and security issues.
Specific work requirements
- Ability to work overtime as required
- Ability to travel as required
- Language Profile: Bilingual BBBB
- Ability to obtain and maintain a Secret security clearance; and
- Be a Canadian citizen or permanent resident.
How to apply:
If you feel you are the ideal candidate for this position, please submit your application before September 8, 2025, by 11:59pm EST.
Additional information:
- Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
- While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
- CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;
Our commitment to Diversity, Equity and Inclusion
As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.
CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.
Candidates who require accommodations that prevent them from applying online should communicate via HumanResources-RessourcesHumaines@catsa.gc.ca or 1-833-339-1021 (TTY) prior to the closing date.
Taleo ID:
2380
Language Requirements:
Bilingual Imperative
Job category:
Operations
Hiring Pay Range:
$74,838 - $93,546
Staffing Method:
Indeterminate Vacancy
of openings:
1
Position reports to:
Montreal
Posting Date:
02/09/2025
Working Location:
Montreal
Application Deadline:
08/09/2025
Working Location Category:
Hybrid
About Canadian Air Transport Security Authority (CATSA)
The Canadian Air Transport Security Authority (CATSA) is a Crown corporation responsible for securing specific elements of the air transportation system – from passenger and baggage screening to screening airport workers.
CATSA is mandated with protecting the public through effective and efficient screening of air travelers and their baggage. Our goal is to provide a professional, effective and consistent level of security service across the country, at or above the standards set by Transport Canada
Advisor, Service Delivery (YUL)
About the role
The Canadian Air Transport Security Authority (CATSA) has one (1) exciting indeterminate opportunity within the Operations branch at the Montreal International Airport (YUL).
This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.
Why is CATSA a great fit for you?
CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation, CATSA is accountable to Parliament through the Minister of Transport.
We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.
If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!
Summary of responsibilities:
The Advisor, Service Deliveryis responsible for coordinating priorities, issues, action plans, activities and other projects as they relate to CATSA’s mandate and contributing to decision making and implementation of programs. The incumbent is also responsible for establishing, tracking and overseeing the service delivery budget. The Advisor, Service Deliveryperforms all other duties and responsibilities related to the position as required.
What you need to succeed
To qualify for the position, you must have:
- Graduation from a recognized college or university with a specialization in public administration, economics, business administration, business or in another specialty related to the duties of the position;
- A minimum of three years of experience planning, organizing and coordinating program implementation, application and effectiveness;
- A minimum of three years of experience writing letters, reports and news releases as part of internal and external communications;
- A minimum of three years of experience in budget development, tracking and reporting;
- In-depth knowledge of advanced software, such as Excel, Visio and Word.
This position is best suited to individuals with the following skills and abilities:
- Ability to work with limited supervision;
- Ability to work in a team environment;
- Ability to communicate effectively, both verbally and in writing;
- Ability to work effectively under pressure and in stressful situations and to adapt to changing priorities;
- Highly developed organizational skills and ability to multi-task;
- Discretion;
- Ability to think analytically and make sound judgments;
- Flexibility and adaptability;
- Strong interpersonal skills.
Valuable skills include:
- Knowledge of CATSA’s mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
- Knowledge of the aviation industry and the related regulatory and security issues.
Specific work requirements
- Ability to work overtime as required
- Ability to travel as required
- Language Profile: Bilingual BBBB
- Ability to obtain and maintain a Secret security clearance; and
- Be a Canadian citizen or permanent resident.
How to apply:
If you feel you are the ideal candidate for this position, please submit your application before September 8, 2025, by 11:59pm EST.
Additional information:
- Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
- While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
- CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;
Our commitment to Diversity, Equity and Inclusion
As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.
CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.
Candidates who require accommodations that prevent them from applying online should communicate via HumanResources-RessourcesHumaines@catsa.gc.ca or 1-833-339-1021 (TTY) prior to the closing date.
Taleo ID:
2380
Language Requirements:
Bilingual Imperative
Job category:
Operations
Hiring Pay Range:
$74,838 - $93,546
Staffing Method:
Indeterminate Vacancy
of openings:
1
Position reports to:
Montreal
Posting Date:
02/09/2025
Working Location:
Montreal
Application Deadline:
08/09/2025
Working Location Category:
Hybrid
About Canadian Air Transport Security Authority (CATSA)
The Canadian Air Transport Security Authority (CATSA) is a Crown corporation responsible for securing specific elements of the air transportation system – from passenger and baggage screening to screening airport workers.
CATSA is mandated with protecting the public through effective and efficient screening of air travelers and their baggage. Our goal is to provide a professional, effective and consistent level of security service across the country, at or above the standards set by Transport Canada