Bilingual Broker Support Administrator (English/ French)
Top Benefits
About the role
Bilingual Broker Support Administrator (English/ French)
"Building financial foundations for families to empower them today and leave a legacy for tomorrow".
Experior Financial Group Inc. seeks a highly motivated Bilingual Broker Support Administrator (English/ French)
who excels in both collaborative and independent work environments. The ideal candidate will thrive in managing multiple tasks simultaneously while delivering exceptional customer service. We are looking for someone who enjoys client interaction, excels in prioritization, and possesses a strong attention to detail. This role provides an excellent opportunity to develop new skills and advance professionally.
Join our team to enjoy a positive work environment and a supportive group. We offer excellent career advancement opportunities for those who are dedicated and driven. As we grow rapidly, we seek someone committed to striving for excellence.
Responsibilities:
- Deliver exceptional customer support to agents, associations, and insurance carriers.
- Foster and sustain positive, professional relationships with agents, associations, and insurance providers.
- Respond to phone and email inquiries promptly and professionally.
- Undertake additional responsibilities related to the Broker Support role as assigned by your immediate manager.
- Propose enhancements for processes and technology to improve efficiency.
- Maintain and update the department’s process manual.
Qualifications:
-Previous experience in office administration is required. -Professional proficiency in French and English is required.
- Capable of managing tight deadlines and multiple priorities effectively.
- Effective problem-solving and investigative skills.
- Reliable, trustworthy, proactive, with a keen sense of ownership and initiative.
- Exceptional verbal and written communication skills.
- Strong attention to detail and accuracy.
- Excellent time management and organizational abilities.
- Approachable and professional in delivering suboptimal information via in-person, phone, and email interactions.
- Strong computer skills with a capacity to learn new systems.
- Ability to handle stressful situations with a positive, proactive attitude.
- Must reside and be authorized to work in Canada.
What Experior Financial Group Inc. can offer you:
- Work-life balance with paid vacation and sick days
- Competitive compensation
- Comprehensive medical, dental, and vision benefits
- Flexible work options
- Career growth and development opportunities
- Diverse team environment
- Straight day shifts with no weekends
- Company events and celebrations
- Tuition reimbursement
- Company-provided equipment
Experior Financial Group Inc. has been certified a Great Place to Work 2025-2026!
Experior Financial Group Inc. is committed to job posting transparency. The Bilingual Broker Support Administrator (English/French) position is currently an open and vacant role within the organization.
About Experior Financial Group Inc.
Experior Financial Group Inc. is an esteemed Managing General Agency (MGA) and Independent Marketing Organization (IMO) at the forefront of the financial industry. With our headquarters located in Guelph, Ontario, and Cheektowaga, New York, we have established ourselves as a trusted partner for clients across North America. Our dedicated team of over 3000+ experienced Financial Associates is committed to helping clients achieve their financial goals with personalized strategies and expert guidance.
At Experior Financial Group, our leadership team possesses extensive knowledge and expertise in the financial services industry. They provide exceptional direction, ensuring our employees, associates, and clients receive the utmost support and satisfaction.
We are proud to be certified as a Great Place to Work® May 2024 to May 2025, a testament to our commitment to creating an exceptional work environment. We believe in fostering a collaborative atmosphere that values both teamwork and individual initiative. We are currently seeking individuals who are not only experienced but also self-motivated to join our team at our head offices. If you possess the drive and expertise to excel in a dynamic and challenging environment, Experior Financial Group Inc. offers an opportunity for professional growth and success.
Additionally, we are currently seeking both full-time and part-time financial associates. As a leading brokerage, we represent over 26 esteemed insurance companies and maintain a strong affiliation with an MFDA mutual fund dealer. Experior Financial Group provides the rare opportunity to establish a brokerage agency within our organization, allowing you to cultivate a team of associates and unlock management and royalty bonuses. Our commitment to providing the best brokerage compensation in the financial services industry further distinguishes us. This ground floor opportunity is ideal for entrepreneurial associates who aspire to build their own business or agency. Join Experior Financial Group Inc. today and be part of an innovative organization that empowers you to reach new heights.
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Bilingual Broker Support Administrator (English/ French)
Top Benefits
About the role
Bilingual Broker Support Administrator (English/ French)
"Building financial foundations for families to empower them today and leave a legacy for tomorrow".
Experior Financial Group Inc. seeks a highly motivated Bilingual Broker Support Administrator (English/ French)
who excels in both collaborative and independent work environments. The ideal candidate will thrive in managing multiple tasks simultaneously while delivering exceptional customer service. We are looking for someone who enjoys client interaction, excels in prioritization, and possesses a strong attention to detail. This role provides an excellent opportunity to develop new skills and advance professionally.
Join our team to enjoy a positive work environment and a supportive group. We offer excellent career advancement opportunities for those who are dedicated and driven. As we grow rapidly, we seek someone committed to striving for excellence.
Responsibilities:
- Deliver exceptional customer support to agents, associations, and insurance carriers.
- Foster and sustain positive, professional relationships with agents, associations, and insurance providers.
- Respond to phone and email inquiries promptly and professionally.
- Undertake additional responsibilities related to the Broker Support role as assigned by your immediate manager.
- Propose enhancements for processes and technology to improve efficiency.
- Maintain and update the department’s process manual.
Qualifications:
-Previous experience in office administration is required. -Professional proficiency in French and English is required.
- Capable of managing tight deadlines and multiple priorities effectively.
- Effective problem-solving and investigative skills.
- Reliable, trustworthy, proactive, with a keen sense of ownership and initiative.
- Exceptional verbal and written communication skills.
- Strong attention to detail and accuracy.
- Excellent time management and organizational abilities.
- Approachable and professional in delivering suboptimal information via in-person, phone, and email interactions.
- Strong computer skills with a capacity to learn new systems.
- Ability to handle stressful situations with a positive, proactive attitude.
- Must reside and be authorized to work in Canada.
What Experior Financial Group Inc. can offer you:
- Work-life balance with paid vacation and sick days
- Competitive compensation
- Comprehensive medical, dental, and vision benefits
- Flexible work options
- Career growth and development opportunities
- Diverse team environment
- Straight day shifts with no weekends
- Company events and celebrations
- Tuition reimbursement
- Company-provided equipment
Experior Financial Group Inc. has been certified a Great Place to Work 2025-2026!
Experior Financial Group Inc. is committed to job posting transparency. The Bilingual Broker Support Administrator (English/French) position is currently an open and vacant role within the organization.
About Experior Financial Group Inc.
Experior Financial Group Inc. is an esteemed Managing General Agency (MGA) and Independent Marketing Organization (IMO) at the forefront of the financial industry. With our headquarters located in Guelph, Ontario, and Cheektowaga, New York, we have established ourselves as a trusted partner for clients across North America. Our dedicated team of over 3000+ experienced Financial Associates is committed to helping clients achieve their financial goals with personalized strategies and expert guidance.
At Experior Financial Group, our leadership team possesses extensive knowledge and expertise in the financial services industry. They provide exceptional direction, ensuring our employees, associates, and clients receive the utmost support and satisfaction.
We are proud to be certified as a Great Place to Work® May 2024 to May 2025, a testament to our commitment to creating an exceptional work environment. We believe in fostering a collaborative atmosphere that values both teamwork and individual initiative. We are currently seeking individuals who are not only experienced but also self-motivated to join our team at our head offices. If you possess the drive and expertise to excel in a dynamic and challenging environment, Experior Financial Group Inc. offers an opportunity for professional growth and success.
Additionally, we are currently seeking both full-time and part-time financial associates. As a leading brokerage, we represent over 26 esteemed insurance companies and maintain a strong affiliation with an MFDA mutual fund dealer. Experior Financial Group provides the rare opportunity to establish a brokerage agency within our organization, allowing you to cultivate a team of associates and unlock management and royalty bonuses. Our commitment to providing the best brokerage compensation in the financial services industry further distinguishes us. This ground floor opportunity is ideal for entrepreneurial associates who aspire to build their own business or agency. Join Experior Financial Group Inc. today and be part of an innovative organization that empowers you to reach new heights.