Education: Secondary (high) school graduation certificate. Work setting: Retail business. Tasks: Direct and control daily operations . Plan and organize daily operations. Manage staff and assign duties. Locate, select and procure merchandise for resale. Resolve issues that may arise, including customer requests, complaints and supply shortages. Supervision: 3-4 people. Work conditions and physical capabilities: Work under pressure. Personal suitability: Excellent oral communication. Excellent written communication. Flexibility. Organized. Team player. Experience: 2 years to less than 3 years. Green job: Involves duties and responsibilities that lead to positive environmental outcomes.