Who you are

• 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous
• Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable
• You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
• You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it
• You have written product features or functions in Golang or other programming languages
• You have worked with containerized services (such as Docker.)
• You have proven results in leading and improving cross-team engineering initiatives
• You have experience in system administration with professional skills in Linux on distributed systems at scale
• You have diagnosed or designed, implemented and created solutions with the Elastic Stack
• You are experienced in a self-organizing and sharing in a globally distributed team environment
• You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring

What the job involves

• As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless
• We grow and mature our distributed network services and solutions for multiple cloud service provider platforms
• We are built on Kubernetes, Go/Scala, and custom orchestration architectures
• In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features
• For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!
• You'll be taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations
• Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others
• Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too

Benefits

• Toast to your health: Fully paid health coverage for you and your family, in many locations.
• Craft your calendar: Flexible location and schedule for most roles.
• Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
• Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
• Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
• Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).