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Desktop Support Technician

Galentabout 22 hours ago
Toronto, Ontario, Canada
Mid Level
CONTRACTOR

About the role

Job Title: Desktop Support Technician

Location: Toronto, ON (Onsite)

Job Summary

Seeking an experienced Desktop Support Technician to provide onsite IT support for Windows and macOS environments. The role involves deskside and walk-up support, hardware/software troubleshooting, device deployments and migrations, IMAC activities, asset management, conference room support, and white glove support for VIP users.

Key Skills

Windows 10/11, macOS, iOS/iPadOS troubleshooting Deskside & walk-up support White glove/VIP support Microsoft Intune & Jamf MDM ITSM, Nexthink, incident management Software deployment, patching & device migration IMAC, hardware break/fix & asset management Conference room/AV support Strong customer service and communication skills

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

About Galent

Technology, Information and Internet
201-500

Galent is an AI-native digital engineering firm at the forefront of the AI revolution, dedicated to delivering unified, enterprise-ready AI solutions that transform businesses and industries. Our mission is to empower organizations to thrive in an ever-evolving digital landscape through cutting-edge AI-native services, consulting, and digital engineering.

As enterprises face the complexities of integrating advanced technologies, Galent provides scalable, AI-enabled solutions that optimize processes, enhance productivity, and unlock new growth opportunities.

Our proprietary AI platforms along with our niche expertise, enable us to solve complex challenges across industries. Galent’s approach combines the latest advancements in AI with deep market insights to drive meaningful outcomes for our clients.

By enabling composable businesses that adapt to change, Galent empowers organizations to harness the full potential of AI and become leaders in their fields.

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