About the role
Who You Are:
Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.
The Fundamentals of What You’ll Do:
-
Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
-
Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
-
Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
-
Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
-
Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
-
Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.
We value hearing from individuals who possess:
-
Strong communication skills and creative problem-solving ability.
-
Entrepreneurial attitude with a background in a sales-driven environment
-
Mindset focused on customer satisfaction (internal and external customers)
-
Interest in skincare, body care and fragrance is beneficial.
-
Adaptability and flexibility are recommended Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
All Applicants:
L'Occitane's Privacy Statement
United States Applicants Only:
Employee Rights
FMLA: Posters
FMLA Special Rules for Returning Military Members (USERRA)
Lh8qQOtnd6
About L'Occitane
L'OCCITANE offers natural beauty products dedicated to well-being, drawing inspiration from the Mediterranean art-de-vivre and traditions. L'OCCITANE has been founded by Olivier Baussan in 1976. Our products are rich in natural active ingredients and essential oils, often organic and always of controlled origin. Our body and skin care, bath and hair ranges feature luxurious fragrances and textures from natural ingredients such as almond, shea butter, lavender and immortelle.
L’OCCITANE UK is named as a top UK employer within the Sunday Times list of 100 Best Companies to work for. Join us & you can expect exciting & challenging training, a great rewards package & good career prospects.
We employ over 600 people with 87 boutiques. We also feature on the QVC home shopping channel & in 300 department stores, hotels & independent retailers.
The L'OCCITANE Group is a responsible company. With humility and determination, we strive to improve our sustainable commitment to the community and to minimize our environmental impact. More information about the Group on our Group website (loccitane.com/group
About the role
Who You Are:
Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.
The Fundamentals of What You’ll Do:
-
Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
-
Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
-
Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
-
Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
-
Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
-
Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.
We value hearing from individuals who possess:
-
Strong communication skills and creative problem-solving ability.
-
Entrepreneurial attitude with a background in a sales-driven environment
-
Mindset focused on customer satisfaction (internal and external customers)
-
Interest in skincare, body care and fragrance is beneficial.
-
Adaptability and flexibility are recommended Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
All Applicants:
L'Occitane's Privacy Statement
United States Applicants Only:
Employee Rights
FMLA: Posters
FMLA Special Rules for Returning Military Members (USERRA)
Lh8qQOtnd6
About L'Occitane
L'OCCITANE offers natural beauty products dedicated to well-being, drawing inspiration from the Mediterranean art-de-vivre and traditions. L'OCCITANE has been founded by Olivier Baussan in 1976. Our products are rich in natural active ingredients and essential oils, often organic and always of controlled origin. Our body and skin care, bath and hair ranges feature luxurious fragrances and textures from natural ingredients such as almond, shea butter, lavender and immortelle.
L’OCCITANE UK is named as a top UK employer within the Sunday Times list of 100 Best Companies to work for. Join us & you can expect exciting & challenging training, a great rewards package & good career prospects.
We employ over 600 people with 87 boutiques. We also feature on the QVC home shopping channel & in 300 department stores, hotels & independent retailers.
The L'OCCITANE Group is a responsible company. With humility and determination, we strive to improve our sustainable commitment to the community and to minimize our environmental impact. More information about the Group on our Group website (loccitane.com/group