Program Intern, Patient Safety, Equity, & Engagement
Top Benefits
About the role
We’re Hiring!
Healthcare Excellence Canada (HEC) works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare. Through collaborations with patients, caregivers and people working in healthcare, we turn proven innovations into lasting improvements in all dimensions of healthcare excellence.
If you would like to contribute to the safe and high-quality healthcare of Canadians, apply to the position below and join HEC!
Term: Full-Time 3-monthInternship (January 2026 – March 2026)
Reports to: Director, Patient Safety, Equity, & Engagement
Salary Range: $25.17/hour - $31.69/hour. For more information on salary range, please refer to: Student rates of pay - Canada.ca
Location: We are a pan-Canadian healthcare organization and welcome candidates from across Canada. Our head office is located in Ottawa, Ontario and we welcome flexible work options such as permanent/fully remote, hybrid, flexible work hours, and compressed work weeks.
Deadline to apply: November 14, 2025, at 3:00pm ET
How to apply: Visit https://hecesc.bamboohr.com/careers
The Patient Safety, Equity, and Engagement team (PSEE) is a collaborative team that aims to embed foundational and interrelated elements of patient safety, equity, and engagement into the work across Healthcare Excellence Canada (HEC) and to support capacity building in health systems across Canada. Working together with patients, caregivers, and communities, health providers and leaders, and other system partners, the PSEE team builds our work from ‘rethinking patient safety’, co-development of a health equity framework, and guidance through a co-design process to embed consistent and meaningful engagement practices at HEC. We aim to make explicit the intersections of safety, equity, and engagement through numerous learning opportunities internal and external to HEC including Canadian Patient Safety Week and virtual learning series, and the development of resources and tools that will support meaningful improvements across health systems that matter most to those who receive and provide care.
Your core responsibilities include:
- Assists in writing reports, meeting agendas, and briefings; taking meeting minutes; and preparing presentations to clearly communicate results and support decision making.
- Conducts environmental scans and rapid reviews of literature.
- Supports the synthesis of insights gained through routine environmental scanning.
- Assists in the development of knowledge translation .
- Provides support for project and task management activities and monitoring.
- Provides general program support and coordination to the team including preparation of meeting/workshop materials and minute-taking to support planning and program delivery
Education and experience you will need to have:
- Currently enrolled in a master’s program in a health-related field, and ideally with a clinical background in a regulated health .
- Demonstrated understanding of clinical practice environments and patient safety and patient engagement
- Advanced computer software skills in Microsoft Office suite and virtual environment.
- Experience with environmental scanning and rapid reviews.
- Familiarity with Canadian health system care delivery issues.
You will be a great fit for this role if you have:
- Highly developed interpersonal and problem-solving skills.
- Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
- Excellent oral and written communication skills.
- Demonstrated time management skills. Well organized and attentive to detail.
- Professional tact and diplomacy and confidentiality required.
- Ability to work well in a dynamic and highly motivated team.
Healthcare Excellence Canada (HEC) is an equal opportunity employer and embraces diversity and inclusivity. HEC is committed to building teams with a variety of backgrounds, skills and views, as the more inclusive we are, the more impact we can have. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Healthcare Excellence Canada
Healthcare Excellence Canada is an organization with a relentless focus on improving healthcare, with – and for – everyone in Canada. Launched in March 2021 from the amalgamation of the Canadian Patient Safety Institute and the Canadian Foundation for Healthcare Improvement, Healthcare Excellence Canada has greater capacity to support partners to turn proven innovations into widespread and lasting improvement in patient safety and all the dimensions of healthcare excellence. We believe in the power of people and evidence and know that by connecting them, we can achieve the best healthcare in the world. HEC is an independent, not-for-profit charity funded primarily by Health Canada.
Program Intern, Patient Safety, Equity, & Engagement
Top Benefits
About the role
We’re Hiring!
Healthcare Excellence Canada (HEC) works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare. Through collaborations with patients, caregivers and people working in healthcare, we turn proven innovations into lasting improvements in all dimensions of healthcare excellence.
If you would like to contribute to the safe and high-quality healthcare of Canadians, apply to the position below and join HEC!
Term: Full-Time 3-monthInternship (January 2026 – March 2026)
Reports to: Director, Patient Safety, Equity, & Engagement
Salary Range: $25.17/hour - $31.69/hour. For more information on salary range, please refer to: Student rates of pay - Canada.ca
Location: We are a pan-Canadian healthcare organization and welcome candidates from across Canada. Our head office is located in Ottawa, Ontario and we welcome flexible work options such as permanent/fully remote, hybrid, flexible work hours, and compressed work weeks.
Deadline to apply: November 14, 2025, at 3:00pm ET
How to apply: Visit https://hecesc.bamboohr.com/careers
The Patient Safety, Equity, and Engagement team (PSEE) is a collaborative team that aims to embed foundational and interrelated elements of patient safety, equity, and engagement into the work across Healthcare Excellence Canada (HEC) and to support capacity building in health systems across Canada. Working together with patients, caregivers, and communities, health providers and leaders, and other system partners, the PSEE team builds our work from ‘rethinking patient safety’, co-development of a health equity framework, and guidance through a co-design process to embed consistent and meaningful engagement practices at HEC. We aim to make explicit the intersections of safety, equity, and engagement through numerous learning opportunities internal and external to HEC including Canadian Patient Safety Week and virtual learning series, and the development of resources and tools that will support meaningful improvements across health systems that matter most to those who receive and provide care.
Your core responsibilities include:
- Assists in writing reports, meeting agendas, and briefings; taking meeting minutes; and preparing presentations to clearly communicate results and support decision making.
- Conducts environmental scans and rapid reviews of literature.
- Supports the synthesis of insights gained through routine environmental scanning.
- Assists in the development of knowledge translation .
- Provides support for project and task management activities and monitoring.
- Provides general program support and coordination to the team including preparation of meeting/workshop materials and minute-taking to support planning and program delivery
Education and experience you will need to have:
- Currently enrolled in a master’s program in a health-related field, and ideally with a clinical background in a regulated health .
- Demonstrated understanding of clinical practice environments and patient safety and patient engagement
- Advanced computer software skills in Microsoft Office suite and virtual environment.
- Experience with environmental scanning and rapid reviews.
- Familiarity with Canadian health system care delivery issues.
You will be a great fit for this role if you have:
- Highly developed interpersonal and problem-solving skills.
- Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
- Excellent oral and written communication skills.
- Demonstrated time management skills. Well organized and attentive to detail.
- Professional tact and diplomacy and confidentiality required.
- Ability to work well in a dynamic and highly motivated team.
Healthcare Excellence Canada (HEC) is an equal opportunity employer and embraces diversity and inclusivity. HEC is committed to building teams with a variety of backgrounds, skills and views, as the more inclusive we are, the more impact we can have. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Healthcare Excellence Canada
Healthcare Excellence Canada is an organization with a relentless focus on improving healthcare, with – and for – everyone in Canada. Launched in March 2021 from the amalgamation of the Canadian Patient Safety Institute and the Canadian Foundation for Healthcare Improvement, Healthcare Excellence Canada has greater capacity to support partners to turn proven innovations into widespread and lasting improvement in patient safety and all the dimensions of healthcare excellence. We believe in the power of people and evidence and know that by connecting them, we can achieve the best healthcare in the world. HEC is an independent, not-for-profit charity funded primarily by Health Canada.