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Quanta Services, Inc. logo

FTTH Customer Premises Technician

Sault Ste. Marie
Mid Level

Top Benefits

Competitive salary
Complete range of employee benefits

About the role

We are seeking a skilled and customer-focused FTTH Customer Premises Technician to perform in-home installations of modems and routers as part of fiber-to-the-home deployments. The technician will be responsible for creating wall penetrations from the Network Interface Device (NID), running CAT5 patch cables, configuring network equipment, and ensuring safe and functional installations.

This position is offered on a piece work basis, where technicians are compensated per completed installation or task. Despite the piece work pay structure, weekly working hours are fixed, providing consistency and predictability in scheduling.

Requirements

  • Install and configure modems and routers in residential homes.
  • Run CAT5 patch cables from the NID to the modem/router location.
  • Perform basic network setup and ensure connectivity and performance.
  • Assess wall areas for safe drilling, ensuring no electrical wiring or hazards are present.
  • Use appropriate tools and techniques to create wall penetrations for cable routing.
  • Verify signal strength and connectivity post-installation.
  • Ensure all equipment is functioning properly before leaving the site.
  • Provide basic customer education on equipment usage and troubleshooting.
  • Record installation details, including cable routing, equipment installed, and test results.
  • Report any issues or deviations from standard procedures.
  • Must have a valid Class 5 driver’s license, own tools, and a personal vehicle.

KNOWLEDGE, SKILLS & ABILITIES:

  • Basic understanding of electrical safety and construction practices.
  • Ability to use hand tools and diagnostic equipment.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and customer service skills.
  • Valid driver’s license and reliable transportation

Education and Experience:

  • 1 year of experience with home networking equipment (modems, routers, CAT5/CAT6 cabling).
  • CompTIA Network+
  • Fiber Optic Association (FOA) Certified Premises Cabling Technician
  • OSHA 10 or 30 (for safety awareness)

Benefits

Valard is an equal opportunity employer, committed to a diverse workforce. We offer a competitive salary and a complete range of employee benefits.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' education and experience best meet the needs of the position. Only individuals selected for interviews will be contacted.

About Quanta Services, Inc.

Construction
1001-5000

Quanta Services (NYSE: PWR) is the leading specialty contractor with the largest and highly trained skilled workforce in North America – providing fully integrated solutions for the electric power, pipeline, industrial and communications industries.

Electric Power • Transmission • Distribution • Substation • EPC • Underground Electric • Program Management • Distribution Engineering • Energized Services • Renewable Power – Wind, Solar, etc. • Grid Modernization • Environmental

Pipeline and Industrial • Pipelines and Facilities • Gas Distribution • Horizontal Directional Drilling • Integrity Services • Technical Services • Trucking and Logistics • Trenching and Excavation • Tank Construction • Power Plant Construction • Engineering • Environmental

Communications • Fiber to the Home (FTTH) • 5G Deployment • EPC • Long Haul Fiber Optic • Aerial and Underground • Wireless and Tower Solutions • Program Management • Environmental

Part of what sets Quanta Services apart is the strength of our people. We have over 50,000 employees and are in all 50 states and more than 15 countries. In each and every office we employ the best and brightest and spend the time to properly train all employees in safety and Quanta procedures so that we can continue to be the safest and most innovative specialty contractor. • #244 on the 2023 Fortune 500 List • #1 2023 Healthiest Employer of Texas • #1 2020 Top 50 Electrical Contractors on EC&M's List • #2 2020 on The Houston Chronicle Top 100 List