Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Please note:

This is a hybrid work position in Calgary Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) a minimum of 3 days per week.

Join us, this is where your career story takes off.

Overview of role:
This is a high-impact role at the heart of WestJet’s operational transformation. As the bridge between leadership, performance advisors, and operational teams, you will directly influence decision-making, drive execution discipline, and provide the insights that ensure initiatives deliver measurable value. Your work will shape the success of key transformation programs and contribute to WestJet’s ability to meet its strategic goals.

WestJet is seeking a Senior Analyst, Operational Performance to support the strategic execution of operational transformation initiatives. This role combines program oversight with advanced analytics to ensure initiatives are executed efficiently, aligned with strategy, and deliver measurable outcomes. Acting as a key partner to the Senior Manager, Operational Performance and a bridge between performance advisors, you will provide data-driven insights and reporting that enable leadership to make informed, timely decisions.

Key Responsibilities:

• Support portfolio-level decision-making through scenario analysis, initiative prioritization, and reporting to senior and executive leadership.

• Collaborate with performance advisors to track initiatives, evaluate cost/benefit outcomes, and ensure transformation projects deliver measurable value.

• Maintain and update the operational transformation roadmap, aligning initiatives, dependencies, and resources with the enterprise plan.

• Lead benefit tracking and post-implementation reviews to ensure outcomes are measured against strategic goals and inform continuous improvement.

• Develop and maintain enterprise dashboards and scorecards that track initiative progress, benefits realization, and operational KPIs, providing leadership with actionable insights.

Qualifications & Experience:

• University degree or post-secondary diploma in Business, Analytics, Operations, or related field.

• 6–8 years’ experience in operational analytics, transformation programs, performance reporting, or supporting enterprise programs/portfolios.

• Strong background in performance measurement, portfolio/program tracking, and stakeholder reporting.

• Advanced Power BI and Excel proficiency (required).

• Experience with initiative scoring, ROI/value measurement, and KPI development.

• Ability to communicate complex information visually and verbally to senior audiences.

• Strong analytical, planning, and stakeholder engagement skills; experience working with senior leadership.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win

• Travel privileges for you and your family, effective from your start date

• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know at talent@westjet.com. We encourage all qualified candidates to apply.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.