Supervisor, Manual and Mechanized
About the role
Job Requisition Id: 195896
Business Function: Plant Operations
Primary City: Dieppe
Other Location(s):
Province: New Brunswick
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: OP 01
Working Hours: 40 hours per week
Number of Vacancies: 1
Salary: $73,103 annual starting rate
Job Closing Date (MM/DD/YYYY): 12/28/2025
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Job Description The Supervisor, Manual and Mechanized oversees the operation of an assigned area of the shift or section and assists in the management of the efficient manual and machine processing of mail.
Job Responsibilities Below are the main job requirements and responsibilities for the Supervisor, Manual and Mechanized.
- Sets daily priorities and schedules staff for the assigned area to ensure that deadlines and service commitments are met.
- Promotes and implements work place safety and health programs and processes for their work unit. Takes corrective action to rectify unsafe operating conditions. Oversees the return-to-work and accommodation of employees.
- Supervises, coaches, and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes Resolves staff issues. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement. Creates learning and knowledge transfer opportunities for assigned staff.
- Maintains optimum productivity levels by closely monitoring and adjusting staffing to workload. Estimates workloads in order to arrange for adequate staff to be on duty. Recommends the use of overtime, as required, and occasionally authorizes its use when working alone.
- Performs frequent quality checks on all aspects of the designated shift or section. Conducts hourly throughput checks on mechanized processes and daily observations of employee productivity for manual sorting. Investigates abnormalities, resolves minor issues, and escalates more significant problem.
Job Responsibilities (continued)
- Analyzes daily productivity reports to determine problems and trends. Shares analysis and results with team. Works to improve performance and implement best practices in productivity.
- Liaises with other sections in operations to ensure the efficient movement of mail and employees between sections.
- Maintains employees’ time and leave to ensure the accurate and timely pay for all employees.
- Produces reports, resolves related data issues and performs other administrative tasks associated with a team leader role.
Qualifications Education
- High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)
Experience
- Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment.
- Working knowledge of Microsoft Office (i.e., understand the major features of each software application)
Other Candidate Requirements
- Not Applicable
Assets
- Post-secondary degree/diploma.
- Experience with distribution processes
Other Information Safety Sensitive Positions This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
Employment Equity Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Conflict of Interest The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our signature behaviours Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination – We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride – We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.
Our values Our Values have three dimensions: **“We matter as individuals, We matter to one another, We matter to our country”
TRUST** I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do
About Canada Post / Postes Canada
As the country's postal service and leading ecommerce delivery company, we’re committed to serving Canadians and Canadian businesses, working for the greener good, and delivering a stronger Canada.
We are the only delivery organization with the network and commitment to serve all of the more than 17 million addresses across Canada. We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country. Our nearly 68,000 employees connect us with Canadians and are proud to serve the communities where they live and work.
Canadians are at the heart of everything we do. We are dedicated to meeting their rapidly evolving needs and expectations. Our purpose, A Stronger Canada – Delivered, is anchored in our commitment to provide a service all Canadians can count on; demonstrate environmental and social leadership; and create a safe and welcoming workplace for all employees.
En tant que service postal et chef de file de la livraison des colis du cybercommerce au pays, nous sommes déterminés à servir la population et les entreprises d’ici, et à être porteurs d’un Canada plus fort et plus vert.
Grâce à notre réseau de livraison inégalé, nous avons la responsabilité de servir plus de 17 millions d’adresses d’un océan à l’autre. Avec près de 5 900 bureaux de poste, nous exploitons le plus vaste réseau de vente au détail au pays. Nos gens – quelque 68 000 employées et employés – servent fièrement les collectivités où ils vivent et travaillent, et nous relient à la population.
Les Canadiennes et les Canadiens sont au cœur de tout ce que nous faisons, et nous mettons tout en œuvre pour répondre à leurs besoins et à leurs attentes qui évoluent rapidement. Notre raison d’être, Porteurs d’un Canada plus fort, repose sur notre volonté d’offrir un service sur lequel tout le monde peut compter, de faire preuve de leadership en matière d’environnement et de responsabilité sociale, et de créer un milieu de travail sécuritaire et accueillant.
Supervisor, Manual and Mechanized
About the role
Job Requisition Id: 195896
Business Function: Plant Operations
Primary City: Dieppe
Other Location(s):
Province: New Brunswick
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: OP 01
Working Hours: 40 hours per week
Number of Vacancies: 1
Salary: $73,103 annual starting rate
Job Closing Date (MM/DD/YYYY): 12/28/2025
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Job Description The Supervisor, Manual and Mechanized oversees the operation of an assigned area of the shift or section and assists in the management of the efficient manual and machine processing of mail.
Job Responsibilities Below are the main job requirements and responsibilities for the Supervisor, Manual and Mechanized.
- Sets daily priorities and schedules staff for the assigned area to ensure that deadlines and service commitments are met.
- Promotes and implements work place safety and health programs and processes for their work unit. Takes corrective action to rectify unsafe operating conditions. Oversees the return-to-work and accommodation of employees.
- Supervises, coaches, and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes Resolves staff issues. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement. Creates learning and knowledge transfer opportunities for assigned staff.
- Maintains optimum productivity levels by closely monitoring and adjusting staffing to workload. Estimates workloads in order to arrange for adequate staff to be on duty. Recommends the use of overtime, as required, and occasionally authorizes its use when working alone.
- Performs frequent quality checks on all aspects of the designated shift or section. Conducts hourly throughput checks on mechanized processes and daily observations of employee productivity for manual sorting. Investigates abnormalities, resolves minor issues, and escalates more significant problem.
Job Responsibilities (continued)
- Analyzes daily productivity reports to determine problems and trends. Shares analysis and results with team. Works to improve performance and implement best practices in productivity.
- Liaises with other sections in operations to ensure the efficient movement of mail and employees between sections.
- Maintains employees’ time and leave to ensure the accurate and timely pay for all employees.
- Produces reports, resolves related data issues and performs other administrative tasks associated with a team leader role.
Qualifications Education
- High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)
Experience
- Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment.
- Working knowledge of Microsoft Office (i.e., understand the major features of each software application)
Other Candidate Requirements
- Not Applicable
Assets
- Post-secondary degree/diploma.
- Experience with distribution processes
Other Information Safety Sensitive Positions This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
Employment Equity Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Conflict of Interest The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our signature behaviours Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination – We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride – We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.
Our values Our Values have three dimensions: **“We matter as individuals, We matter to one another, We matter to our country”
TRUST** I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do
About Canada Post / Postes Canada
As the country's postal service and leading ecommerce delivery company, we’re committed to serving Canadians and Canadian businesses, working for the greener good, and delivering a stronger Canada.
We are the only delivery organization with the network and commitment to serve all of the more than 17 million addresses across Canada. We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country. Our nearly 68,000 employees connect us with Canadians and are proud to serve the communities where they live and work.
Canadians are at the heart of everything we do. We are dedicated to meeting their rapidly evolving needs and expectations. Our purpose, A Stronger Canada – Delivered, is anchored in our commitment to provide a service all Canadians can count on; demonstrate environmental and social leadership; and create a safe and welcoming workplace for all employees.
En tant que service postal et chef de file de la livraison des colis du cybercommerce au pays, nous sommes déterminés à servir la population et les entreprises d’ici, et à être porteurs d’un Canada plus fort et plus vert.
Grâce à notre réseau de livraison inégalé, nous avons la responsabilité de servir plus de 17 millions d’adresses d’un océan à l’autre. Avec près de 5 900 bureaux de poste, nous exploitons le plus vaste réseau de vente au détail au pays. Nos gens – quelque 68 000 employées et employés – servent fièrement les collectivités où ils vivent et travaillent, et nous relient à la population.
Les Canadiennes et les Canadiens sont au cœur de tout ce que nous faisons, et nous mettons tout en œuvre pour répondre à leurs besoins et à leurs attentes qui évoluent rapidement. Notre raison d’être, Porteurs d’un Canada plus fort, repose sur notre volonté d’offrir un service sur lequel tout le monde peut compter, de faire preuve de leadership en matière d’environnement et de responsabilité sociale, et de créer un milieu de travail sécuritaire et accueillant.