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Sales Manager-Group

Hyatt Placeabout 5 hours ago
Vancouver, British Columbia
Senior Level
full_time

Top Benefits

Extended health and dental coverage for employee and dependents
Employer RRSP matching contributions
Paid medical and personal days

About the role

Organization- Hyatt Vancouver Downtown Alberni Summary Hyatt Vancouver Downtown Alberni is seeking a passionate Sales Manager – Groups —a sales professional who brings creativity to client engagement, understands the power of brand storytelling, and thrives on turning opportunities into results. Join a team where guest experience, brand integrity, and business excellence are at the core of everything we do.

Hyatt Vancouver Downtown Alberni will be undergoing a multi-million-dollar redesign to elevate the hotel’s guestrooms, residential-style lobby, public spaces, and spa, and will join the Park Hyatt brand in 2026 . This is more than a renovation—it’s a reimagining of what luxury hospitality can be.

This is your opportunity to blend creativity with commercial acumen, redefine a destination, and lead with bold, forward-thinking strategy. If you’re ready for a career-defining role, we want to hear from you.

Why should you work at Hyatt Vancouver Downtown Alberni?

  • Extended Health and Dental benefits for you and your dependents 30 days after joining
  • Employer RRSP Matching Contributions
  • Paid medical days and personal days
  • Complimentary hotel nights and discounts at Hyatt properties around the world
  • Tuition reimbursement program and career development program, Leading@Hyatt.
  • Wellbeing Programs such as Headspace
  • Hybrid Work Programs

About the Role: Sales Manager - Groups As Sales Manager - Groups, you will be a key commercial leader in positioning Hyatt Vancouver Downtown Alberni as a premier luxury destination for group travel. With a focus on high-end clientele, bespoke service, and strategic sales execution, you will help shape the property's transformation into a Park Hyatt, delivering exceptional experiences and measurable results.

  • Design and deliver tailored group proposals that reflect the refined elegance and personalized service synonymous with the Park Hyatt brand.
  • Cultivate and maintain strong relationships with key accounts, meeting planners, travel agents, and corporate clients to maximize repeat business and referrals.
  • Develop and implement targeted sales strategies to secure high-value group business from corporate, incentive, entertainment, and association segments, with a focus on luxury positioning.
  • Leverage deep knowledge of Vancouver’s premium business landscape to identify opportunities, build relationships, and grow market share among discerning clientele.
  • Collaborate with Events and Revenue teams to maximize the use of meeting and social spaces, ensuring alignment with brand standards and revenue goals.
  • Manage a portfolio of key accounts with a high-touch, relationship-driven approach—ensuring consistent engagement, loyalty, and revenue performance.
  • Represent the property with sophistication and confidence through site inspections, FAM trips, client events, and presentations that convey the essence of understated luxury.
  • Participate in international sales missions, trade shows, and client events, while collaborating with Hyatt’s global sales offices to drive cross-market opportunities.
  • Ensure every client interaction reflects Hyatt’s commitment to intuitive service, emotional connection, and elevated guest experiences.
  • Support the Rebranding Journey : Act as a brand ambassador during the hotel’s transformation into a Park Hyatt, contributing to repositioning efforts and ensuring continuity of excellence throughout the transition.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

  • Minimum 2 years of progressive experience in group sales or a related hospitality role, ideally within a luxury hotel environment
  • Prior experience with Hyatt or another globally recognized luxury hospitality brand is highly valued
  • Demonstrated expertise in navigating Vancouver’s luxury hospitality landscape, with a strong understanding of global travel trends and the expectations of high-end clientele
  • Exceptional interpersonal, communication, and presentation skills, with the ability to connect with clients across diverse cultural and professional backgrounds
  • Results-driven mindset with a deep understanding of global sales strategies and local market dynamics
  • You bring presence, polish and guest first philosophy to everything you do

About Hyatt Place

Hospitality
5001-10,000

Welcome to a different place®. You’re always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play. Because you deserve to have access to everything you need 24 hours a day, seven days a week.

We feature an array of services business travelers and families need on a moment’s notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small corporate events. Our hotels range in size from 125 to 200 rooms and are located in urban, suburban or airport locations. You’ll find comfort and consistency in any location you choose. Because what you see in Santa Fe should be what you get in West Palm Beach.

Amenities: • Spacious guestrooms featuring the Hyatt Grand Bed™ • Cozy Corner sofa-sleeper • Complimentary Wi-Fi and remote printing throughout the hotel • 42” HDTV and Hyatt Plug Panel media center • Stylish bathrooms with granite countertops and Portico® amenities • 24/7 made-to-order snacks and entrees in our Guest Kitchen • Bakery Café offering a selection of premium beer, wine and cocktails (where available) • NEW complimentary a.m. Kitchen Skillet™ served daily in our Guest Kitchen.