Summer Client Care Specialist, Calgary Animal Referral and Emergency Centre
Top Benefits
About the role
Summer Client Care Specialist
Location: Calgary, AB
Position: Contract Full-time
Calgary Animal Referral and Emergency (C.A.R.E.) Centreis welcoming a full-time Contract Summer Client Care Specialist who is an exceptional, organized multi-tasker and enthusiastic self-motivated individual. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. This position could be very good for a student who is looking for full-time summer employment through the end of August.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our dedicated team
About the Role
The role of the Client Care Specialist (CCS) is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for and appreciated.
Desired Attributes and Requirements
The ideal candidate is organized, calm under pressure and customer service focused, ideally you have:
- Prior experience in customer service and administrative duties
- Prior Veterinary experience an asset
- Exceptional client service skills
- Empathetic, nurturing and positive attitude
- Skilled in prioritizing needs, open to change and adaptable
- Initiative in carrying out assignments independently
- Attention to detail with above average time management skills
- Must be flexible and available to work shift work (early as 6am and late as 2am), weekdays, weekends and holidays.
- Previous veterinary experience or graduated from an accredited Veterinary Assistant program is preferred
What we can offer you!
-RRSP Employer 5 % Match Program– saving for your future just got easier! -VCA Canada RRSP Student Loan- Ask us more!
- A caring culture ofWellness and Appreciation! -Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
- Competitive wages and health/dental benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- Extra perks like shopping discounts and cool wellness apps!
Our Story
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.
#calgaryjobs
#receptionjobs
#customerservicejobs
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Not the right fit? Search for Summer Client Care Specialist, Calgary Animal Referral and Emergency Centre jobs in Calgary, AB
About VCA Canada
VCA Canada Animal Hospitals is a family of over 140 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 associates provide our communities with general, emergency and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of Caring For Life’s Greatest Companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities. To learn more about us, please visit www.vcacanada.com.
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Summer Client Care Specialist, Calgary Animal Referral and Emergency Centre
Top Benefits
About the role
Summer Client Care Specialist
Location: Calgary, AB
Position: Contract Full-time
Calgary Animal Referral and Emergency (C.A.R.E.) Centreis welcoming a full-time Contract Summer Client Care Specialist who is an exceptional, organized multi-tasker and enthusiastic self-motivated individual. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. This position could be very good for a student who is looking for full-time summer employment through the end of August.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our dedicated team
About the Role
The role of the Client Care Specialist (CCS) is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for and appreciated.
Desired Attributes and Requirements
The ideal candidate is organized, calm under pressure and customer service focused, ideally you have:
- Prior experience in customer service and administrative duties
- Prior Veterinary experience an asset
- Exceptional client service skills
- Empathetic, nurturing and positive attitude
- Skilled in prioritizing needs, open to change and adaptable
- Initiative in carrying out assignments independently
- Attention to detail with above average time management skills
- Must be flexible and available to work shift work (early as 6am and late as 2am), weekdays, weekends and holidays.
- Previous veterinary experience or graduated from an accredited Veterinary Assistant program is preferred
What we can offer you!
-RRSP Employer 5 % Match Program– saving for your future just got easier! -VCA Canada RRSP Student Loan- Ask us more!
- A caring culture ofWellness and Appreciation! -Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
- Competitive wages and health/dental benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- Extra perks like shopping discounts and cool wellness apps!
Our Story
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.
#calgaryjobs
#receptionjobs
#customerservicejobs
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Not the right fit? Search for Summer Client Care Specialist, Calgary Animal Referral and Emergency Centre jobs in Calgary, AB
About VCA Canada
VCA Canada Animal Hospitals is a family of over 140 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 associates provide our communities with general, emergency and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of Caring For Life’s Greatest Companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities. To learn more about us, please visit www.vcacanada.com.