Are you a strong administrative leader with a passion for operational excellence and team development? Join UNBC as the Manager, Faculty of Human and Health Sciences (FHHS) Administration Services – Regional, where you’ll play a critical role in shaping the future of administrative services across our regional campuses in Northern British Columbia.

In this key leadership position, you will provide day-to-day management and operational leadership to a dedicated team of 10–12 unionized administrative professionals across UNBC’s campuses. You’ll introduce creative, data-driven solutions to enhance administrative processes and support the success of programs in the School of Education, School of Social Work, and School of Nursing, as well as supporting new academic initiatives. You will ensure alignment with UNBC’s policies and priorities, focusing on quality improvement, process mapping, and effective program-level procedures, while providing timely and accurate information for decision-making and fostering a positive, team-based workplace culture.

This position offers the opportunity to make a meaningful difference in the lives of students and communities across Northern British Columbia. You’ll thrive in a fast-paced, collaborative environment where your leadership, creativity, and problem-solving skills will be valued and celebrated. We are looking for a proven administrative leader with strong management and organizational skills, the ability to navigate complex, multi-stakeholder environments with confidence and respect, and a commitment to innovation, relationship-building, and continuous improvement.

Why join UNBC and FHHS? You’ll be part of a research-intensive university recognized for its commitment to regional engagement and academic excellence, working in a role that combines strategic influence with hands-on leadership. You’ll report directly to the Director of FHHS Administration, a highly respected leader recognized for her commitment to administrative excellence and team success. You’ll also enjoy the opportunity to travel and connect with diverse communities across Northern British Columbia. As this role is dedicated to supporting UNBC’s regional campuses, preference will be given to candidates who currently reside in or are willing to relocate to Terrace or Fort St. John. Your home campus will be your primary work location; however, you will be expected to travel to UNBC’s other campuses, including Quesnel and Prince George. Travel is typically planned in advance and occurs as several short trips across the year, involving approximately 10-15% of your time annually.

Responsibilities

People Leadership

• Managing and developing non-academic staff is the primary purpose of this position;

• Ensuring success of direct reports through provision of leadership, consultation, active engagement, support, feedback, and training, as well as through working in a team-based environment;

• Cultivating and managing a positive, diverse, and productive work and learning environment;

• Fostering a culture where change management can occur to ensure administrative functions and initiatives are deployed are as efficiently and effectively as possible; and

• Demonstrating the values and competencies that are expected of leaders at UNBC, including the commitment to Inclusion, Diversity, Equity, and Accessibility (IDEA) and the Truth and Reconciliation Commission (TRC) commitments.

Strategic Planning and Leadership

• Collaborating with the Dean of FHHS, Director of FHHS Administration, and other FHHS leaders, to design and implement strategies and processes that contribute to the success and effectiveness of all partners involved;

• Providing recommendations to the Director of FHHS Administration on academic and administrative operations and strategic initiatives; and

• Ensuring effective communication and organizational development strategies for the full array of administration services that foster strong relationships both internally and externally.

Service Delivery and Process Excellence

• Creating operational capacity through successful structures, including effective and efficient systems, policies, and processes, ensuring all processes and procedures developed and used align with UNBC’s policies & procedures, workload management and resourcing levels, and overall strategic direction;

• Supporting ongoing financial and resource management through development of innovative and continually improving strategies to reduce costs;

• Ensuring quality of service delivery for students, faculty, staff and external partners; and

• Ensuring awareness and alignment to UNBC policies, procedures and protocols, or influences changes.

External Relations and Engagement

• Liaising regularly with external partners for the effective delivery of student experiential learning experiences;

• Maintaining active and collaborative engagement with Northern College Partners for effective delivery of shared programming; and

• Ensuring program compliance with professional regulatory bodies and works to meet and exceed accreditation standards.

Governance

• Participating in and actively incorporating the identification, assessment, and management of risk into all planning and decision making related to the Faculty;

• Aligning to the spirit and substance of applicable collective agreements; and

• Complying with University policies, Federal and Provincial laws and regulations, professional regulatory bodies and associations, and all relevant protocols and practices.

Qualifications

The successful candidate will possess post-secondary education, with at least five (5) years of experience related to leadership and delivery of administrative services. Experience in post-secondary education administration is considered an asset.

Relevant knowledge, skills, and experience must include:

• Human Resources management, ideally in a unionized environment and including managing staff across multiple locations;

• Demonstrated understanding of complexity of post-secondary environments and/or health care delivery services;

• Strong ability to engage staff and others through consultation to collaborate on problem solving;

• Successful project planning and implementation of outcomes/aggressive timelines;

• A reputation of productive relationship development resulting in quantifiable outcomes, including exceptional interpersonal skills with the ability to build rapport in a fast paced and continuously evolving environment;

• Demonstrated aptitude for leadership and success motivating, engaging, and supporting individuals and team members to achieve positive organizational outcomes, including experience leading teams through change management;

• Participation and knowledge of benchmarking and best practice reviews on relevant technical and conceptual topics related to the provision of administration services within an academic environment;

• Demonstrated continuous improvement mindset;

• Demonstrated financial management with budget planning and projections;

• Demonstrated capacity to use technology to maximize effectiveness;

• Demonstrated ability to think strategically, weigh risks, and apply sound judgment to decision making and problem solving;

• Demonstrated experience of working collaboratively with Indigenous communities and organizations;

• Demonstrated experience of working collaboratively with interest holder and constituent groups;

• Communication skills must be exceptional;

• Highly effective time management and strong organizational skills, with the ability to problem solve and use a high degree of judgement to establish priorities, manage multiple demands, and meet deadlines;

• Proven ability to work independently and professionally in a team-based environment;

• Demonstrated ability to be highly motivated, resilient, innovative, and deeply collaborative;

• Proven initiative and ability to lead in challenging and sensitive situations;

• Demonstrated ability to keep a ‘big picture’ perspective while maintaining acute attention to detail;

• Demonstrated commitment to the principles and actions of Inclusion, Diversity, Equity and Accessibility, and the Truth and Reconciliation Commission commitments; and

• Aptitude for connecting relevant detail to practical priorities and implementation of the Faculty and the University’s vision and strategic priorities.

An appropriate combination of education and experience may be considered.

Salary and Benefits

The starting salary will be determined with consideration of the successful candidate’s relevant education, skills, and experience. The initial annual starting salary range for this position is between $75,000.00 to $90,000.00.

UNBC offers employee tuition waivers (includes for spouse and dependents), excellent benefit and pension packages, as well as employee training and development opportunities. For more details, please see http://www.unbc.ca/human-resources/employee-benefits.

Normal hours of work will be 8:30am – 4:30pm, Monday to Friday.

Our Commitment to Diversity and Employment Equity

The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission. In the Dakelh language, UNBC’s motto ‘En Cha Huná translates to “they also live” and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.

Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

About the Campus Communities

Since its founding in 1990, the University of Northern British Columbia (UNBC) has emerged as one of Canada’s best small research-intensive universities, with a passion for teaching, discovery, people, and the North. UNBC’s excellence is derived from community-inspired research, hands-on learning, and alumni who are leading change around the world.

Since time immemorial, Indigenous peoples have walked gently on the diverse traditional territories where the University of Northern British Columbia community is grateful to live, work, learn, and play. We are committed to building and nurturing relationships with Indigenous peoples, we acknowledge their traditional lands, and we thank them for their hospitality.

UNBC’s largest campus in Prince George is located on the traditional unceded territory of the Lheidli T’enneh, in the spectacular landscape near the geographic centre of beautiful British Columbia.

BC’s northwest is home to two UNBC campuses: Prince Rupert and Terrace along with course offerings in communities including Houston, Smithers, the Hazeltons, Stewart, Kitimat, Nass Valley, and Haida Gwaii.

Peace River-Liard campus is in Fort St John, located in northeastern BC, and services 60,000 people in the communities of Dawson Creek, Tumbler Ridge, Chetwynd, Hudson's Hope, Fort Nelson and all points in between.

The South-Central campus serves an area from 100-Mile House to Valemount to Burns Lake. Located in Quesnel, UNBC shares a stunning campus with the College of New Caledonia.

UNBC consistently ranks in the top three in its category in the annual Maclean’s university rankings. UNBC also recently placed among the top five per cent of higher education institutions worldwide by the Times Higher Education World University Rankings. Make your mark with this leading post-secondary institution.

To Apply

Applicants should create an applicant profile, and apply on this position by uploading and submitting a cover letter and resume. This exempt/management position is an on-campus position, based at the Terrace or Fort St. John campus.

The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ+ communities and individuals with intersectional identities.

Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Health & Wellbeing at employeewellbeing@unbc.ca. Any personal information provided will be maintained in confidence.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. We thank all applicants for their interest in UNBC however, only those applicants selected for further consideration will be contacted.

Priority will be given to applications received by January 12, 2026. Applications will be reviewed as they are submitted and accepted until the position is filled.