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Concierge

Strathroy-Caradoc, Ontario, Canada
Entry Level
Part-Time

Top Benefits

Competitive Compensation
Benefits
Leadership Development

About the role

Concierge Part-Time

The Opportunity 

We’re looking for a Concierge. This individual will act as the first point of contact for guests of the community and is responsible for providing confidential clerical and receptionist duties associated with the daily operation of the retirement residence in a safe and efficient manner in accordance with the policies and procedures of Seasons. 

 

What You’ll Do 

  • Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members  

  • Receives incoming mail and co-ordinates distribution, and process’ outgoing mail  

  • Provides services and interacts with residents and resident family members in a professional manner  

  • All other duties as assigned 

What You’ll Bring 

  • Basic knowledge and understanding of office procedures  

  • Strong Communication Skills; both oral and written  

  • Exceptional Customer Service and Conflict Resolution skills   

  • Strong communication skills; both oral and written  

  • Ability to exercise tact and diplomacy in dealing with residents, service team members and guests. 

What We Offer 

  • A safe, inclusive workplace where you’re supported and appreciated   

  • Competitive compensation and benefits   

  • Opportunities for leadership development and career growth  

  • A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents  

Additional Requirements 

  • Covid-19 vaccination is mandatory   

  • Clear Criminal Background Check, VSS and TB Test where required  

Line 2 - All Shifts 4pm - 8pm Week 1 - Sun, Tues, Wed Week 2 - Tues, Wed, Sat 24 hours bi-weekly

About Seasons Retirement Communities

Nursing Homes and Residential Care Facilities

Established in 2009, Seasons is a Canadian company that owns and operates retirement communities in Ontario, Alberta, and British Columbia. Our company has grown an impressive three times its original size, with 25 locations in ON, AB, and BC, employing over 1,700 team members! Our management team has extensive experience in the senior housing sector and has developed a culture that is dedicated to providing residents with the superior care and customer service they so deserve.

The Seasons vision statement is Connect, Care, Change. These three words define our vision for exceptional customer service. Seasons believes that when we genuinely connect with and care about our residents, we can positively change their lives. We want our residents to feel proud to call us home and know they are surrounded by people who genuinely care.

Seasons Retirement Communities is proud to have been certified as a Great Place to Work® and named one of Canada’s Best Managed Companies.

To join the conversation, like or follow us on Facebook @SeasonsRetirement, Instagram @SeasonsRetirement, Twitter @SeasonsRC, and LinkedIn. Team members and job applicants are invited to like our Employee Facebook page, @SeasonsConnects.

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