About the role
Job Discription 4+ years of experience in DTMF IVR application development in CVP (Contact Center).Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat. Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server). Experienced in CPV in Java, API Integration,Sharing data between IVR and agent Desktop, Customer Self-Service Solutions. Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop),Cyara.
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About VK CONSULTING SERVICES
V K Consulting Service, a trusted partner in navigating the dynamic landscape of career opportunities. At V K Consulting, we are dedicated to empowering career aspirants by providing comprehensive human resource consulting services. Our mission is to help individuals align their skills and ambitions with rewarding professional opportunities. From personalized career counseling to expert resume writing and job search support, we are committed to guiding you at every step of your career journey. With a focus on excellence and a client-centric approach, V K Consulting Service is here to turn your career aspirations into reality. Explore the possibilities with us and step confidently towards a brighter future.
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About the role
Job Discription 4+ years of experience in DTMF IVR application development in CVP (Contact Center).Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat. Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server). Experienced in CPV in Java, API Integration,Sharing data between IVR and agent Desktop, Customer Self-Service Solutions. Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop),Cyara.
Not the right fit? Search for IVR developer jobs in Toronto, Ontario, Canada
About VK CONSULTING SERVICES
V K Consulting Service, a trusted partner in navigating the dynamic landscape of career opportunities. At V K Consulting, we are dedicated to empowering career aspirants by providing comprehensive human resource consulting services. Our mission is to help individuals align their skills and ambitions with rewarding professional opportunities. From personalized career counseling to expert resume writing and job search support, we are committed to guiding you at every step of your career journey. With a focus on excellence and a client-centric approach, V K Consulting Service is here to turn your career aspirations into reality. Explore the possibilities with us and step confidently towards a brighter future.