Temporary Client Advisor - Vancouver, Holt Renfrew
Top Benefits
About the role
CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide.
To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.
YOUR IMPACT:
- Meet individual and store sales targets and consignment goals
- Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
- Adhere to all company policies
- Capture all relevant customer information for entry in database
- Promote store events through email, phone, and personalized notes
- Maintain and expand a client book
- Consistently follow up with any shipping, alteration, or other issues related to clients
- Assist in general housekeeping and the maintenance of the store image
- Support shipping and receiving and inventory control as requested
KEYS FOR SUCCESS Education:
- Business School, University or “equivalent experience”
Experience:
- Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
- Computer literate; learn and use various software packages
Competencies:
- Candidates with client books strongly preferred
- Desire to work in a retail setting, with a focus on sales
- Passion for luxury product with an appreciation for design
- Tech Savvy - ability to learn and utilize various software programs
- Service orientation and customer focused
- Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
Languages: Foreign Languages a plus
Workplace: 737 DUNSMUIR ST, VANCOUVER BC V7Y 1E4
Other Information Potential starting date: ASAP
OUR COMMITMENT CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
CELINE recruits and recognizes all types of talent and singularities.
At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.
About CELINE
CELINE, LVMH owned French luxury house under the creative direction of Michael Rider.
Founded in Paris in 1945 by Céline Vipiana CELINE is renowned for its long history in celebrating French creativity and craftsmanship through its Ready-to-wear, Couture, Leather-goods, Haute Parfumerie and Beauté collections.
The House’s ateliers and headquarters are located at 16, rue Vivienne at l’Hôtel Colbert de Torcy in the heart of Paris.
Temporary Client Advisor - Vancouver, Holt Renfrew
Top Benefits
About the role
CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide.
To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.
YOUR IMPACT:
- Meet individual and store sales targets and consignment goals
- Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
- Adhere to all company policies
- Capture all relevant customer information for entry in database
- Promote store events through email, phone, and personalized notes
- Maintain and expand a client book
- Consistently follow up with any shipping, alteration, or other issues related to clients
- Assist in general housekeeping and the maintenance of the store image
- Support shipping and receiving and inventory control as requested
KEYS FOR SUCCESS Education:
- Business School, University or “equivalent experience”
Experience:
- Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
- Computer literate; learn and use various software packages
Competencies:
- Candidates with client books strongly preferred
- Desire to work in a retail setting, with a focus on sales
- Passion for luxury product with an appreciation for design
- Tech Savvy - ability to learn and utilize various software programs
- Service orientation and customer focused
- Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
Languages: Foreign Languages a plus
Workplace: 737 DUNSMUIR ST, VANCOUVER BC V7Y 1E4
Other Information Potential starting date: ASAP
OUR COMMITMENT CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
CELINE recruits and recognizes all types of talent and singularities.
At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.
About CELINE
CELINE, LVMH owned French luxury house under the creative direction of Michael Rider.
Founded in Paris in 1945 by Céline Vipiana CELINE is renowned for its long history in celebrating French creativity and craftsmanship through its Ready-to-wear, Couture, Leather-goods, Haute Parfumerie and Beauté collections.
The House’s ateliers and headquarters are located at 16, rue Vivienne at l’Hôtel Colbert de Torcy in the heart of Paris.