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Senior Business Analyst

Hybrid
Toronto, Ontario, Canada
Senior Level
Full-Time

About the role

Location: Toronto, ON - Hybrid (2 days, Mondays and Tuesdays) Pay Rate: $39.21/hr - $46.28/hr Contract Length: 12 Months with possibility for extension

We at Raise are hiring a Senior Business Analyst for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.

Responsibilities

Automation & Process Optimization – Design, implement, and optimize automated workflows for payment operations, reconciliation, exception management, and operational controls. Identify opportunities to eliminate manual processes through intelligent automation, AI-enabled workflows, scripting, and low-code/no-code tools. Support automation initiatives using technologies such as Python, SQL, Power Automate, Alteryx, UiPath, or similar platforms. Test Automation & Quality Engineering – Develop and maintain automated test cases and regression testing frameworks for payment systems and operational platforms. Support end-to-end testing activities including system integration testing (SIT), user acceptance testing (UAT), regression testing, and reconciliation validation. Collaborate with technology and QA teams to improve testing coverage, release quality, and operational stability. Payments & Reconciliation Expertise – Support reconciliation and balancing activities across payment ecosystems, including real-time payments, wires, ACH/EFT, card payments, ISO messaging, and settlement processes. Investigate payment exceptions and operational variances, identify root causes, and recommend remediation. Develop automated controls and monitoring solutions to proactively detect anomalies and reduce operational risk. Data Analytics & AI Enablement – Analyze operational and payment data to identify trends, inefficiencies, control gaps, and automation opportunities. Support the implementation of AI and machine learning solutions for operational intelligence, anomaly detection, workflow optimization, and predictive analytics. Build dashboards, reporting solutions, and operational metrics to monitor performance and inform decision-making. Stakeholder & Relationship Management – Collaborate with cross-functional teams including Payments Operations, Technology, Product, Risk, Compliance, QA, and external vendors. Translate business requirements into scalable automation and reconciliation solutions. Communicate complex operational, technical, and analytical concepts effectively to both technical and non-technical stakeholders.

Must Have Requirement

3–7 years of experience Experience in payments operations, reconciliation, exception management, and settlement processes. Strong background in process automation using Python, SQL, Power Automate, Alteryx, UiPath, or similar tools. Experience with test automation, including SIT, UAT, and regression testing. Strong data analytics, reporting, and dashboard development skills. Experience with AI-enabled solutions and intelligent automation initiatives. Proven ability to partner with cross-functional stakeholders and deliver scalable solutions. Strong analytical, problem-solving, and communication skills.

Nice To Have

Worked on large transformation programs Top 5 banking experience.

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com

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About Industry FinTech

Financial Services
11-50

We provide an all in one back office financial technologies platform for entrepreneurs to gain the single most important solution - the ability to be trusted by investors and stakeholders.

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