Description Job Summary

• Assist sales and production staff with various administrative tasks

Essential Duties And Responsibilities

• Maintain and update integration project files on the network
• Assist with resolving problems pertaining to integration orders
• Assist sales staff with proposals and bids
• Schedule meetings for sales and production staff as needed
• Manage incoming and outgoing packages delivered to the office
• Distribute mail/faxes and other office correspondence
• Answer phones and provide high level customer service support
• Create sales orders/PO’s for equipment supplies and tools
• Enter orders into online order system
• Handle quarterly inventory reports in absence of warehouse personnel
• Provide weekly billing status reports
• Work with accounts payable to resolve any billing issues with equipment or labor invoices

Other duties assigned as needed

Skills And Abilities

• Ability to balance multiple tasks with changing priorities
• Ability to work and think independently and ensuring to meet deadlines
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
• Excellent attention to detail and organizational skills
• Must have clear and professional communication skills (written and oral) both internally and externally
• Proficient with Microsoft Office (Word Excel Outlook)
• Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization
• Demonstrated customer service focus and client communication skills

Education and/or Experience

• Minimum high school diploma or equivalent
• Minimum 2-4 years of customer service data entry and/or administration experience preferred

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).

Physical Requirements

The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• This position regularly requires employees to sit walk and standing