WHAT WILL YOU DO? As someone with a professional, responsive, and positive attitude, you will be the reliable first point of contact at the Kingston office. As the Office Administrator, you will contribute to overall office initiatives, logistics, and take action to address office-wide situations that need attention. You will work closely with the team of other leaders at the regional office to identify best solutions to office-specific challenges. You will provide in-person reception and broad administrative support.

JOB DUTIES • Act as the first point of contact for staff on administrative-related issue resolution, working with additional levels of support when necessary • Receive, screen, and redirect visitors, company-wide telephone calls, e-mails, and mail • Arrange and closely monitor incoming and outgoing courier shipments • Support employee onboarding activities • Support Health and Safety and facilities maintenance tasks as directed • Support event planning and boardroom use • Communicate updates and reminders on company intranet site • Provide administrative support for all Cambium service lines, following established workflows for report preparation, template maintenance, et cetera • Maintain office equipment, working with service providers when necessary (e.g. photocopier, phone system) • Maintain hard copy and digital files; ensure prompt filing and forwarding of correspondence • Lead and/or participate in improvement of administrative procedures • Be aware of administrative expenditures, controlling costs when able, and notifying manager of variances • Support resolving logistical challenges in a timely and cost-effective manner • Able to help meet client needs even when outside of normal duties and responsibilities • Provide team coverage (vacation, etcetera) as needed including occasional travel to other Cambium offices • Identify opportunities to train and develop junior administrative staff • Fulfil health and safety obligations

Job Requirements • Ability to provide in-person reception support at the office during Cambium’s core hours – Note: remote work and/or flexible work hours are not available for this position • 3+ years of relevant administration experience • A post-secondary diploma or degree in office administration or related discipline • Ability to work independently to troubleshoot problems with excellent reasoning, maturity, professionalism, and discretion • Ability to manage multiple demands effectively and efficiently • Excellent problem-solving, reasoning, resourcefulness, and reliability • Expert organizational skills, time management and prioritization abilities, with attention to detail • Excellent communication skills with the ability to listen and clarify in all methods, with expertise in telephone communication • Excellent written communication skills including expertise in grammar and spelling • Expert and meticulous records maintenance skills • Excellent computer skills, with proficiency in Microsoft Office Suite, Adobe Acrobat, and other project-related software • Ability to work independently, while also being able to collaborate as part of a team.  • Strong interpersonal skills with the ability build trust and influence • Excellent customer service orientation • Flexible and adaptable to changing needs • A high level of integrity and pride in quality work • Desire to succeed and continuously learn • Driver’s License and a reliable vehicle