Job title: Accounts Receivable Manager

Reporting to: Finance Manager

Department: Fin****ance

Direct Reports: AR team (8 members)

Location: Corporate (hybrid)

Are you looking to join one of Canada's Greatest Places to Work and be a part of making it even better?

“Better Workdays Start Here” is Mister Safety Shoes’ mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and ‘shoemobiles’. The values of caring, respect, and exceptional service start with our team. It’s a philosophy we live throughout the company, making workdays better for each other and our customers.

The Accounts Receivable Manager plays a crucial role in overseeing, managing, and supporting the performance and productivity of the Accounts Receivable department.

Areas of Accountability

• People Leadership

• Compliance, Forecasting, and Process Enhancement

• External Vendor and Supplier Interactions

Duties and responsibilities may include but are not limited to:

People Leadership:

• Assign, communicate, monitor, as well as hold self and team accountable to achieving set goals.

• Conduct regular performance reviews and provide constructive feedback.

• Acknowledge and appreciate positive behaviors and performance with recognition and rewards.

• Facilitate conflict resolution with a commitment to sound judgment and fairness

• Provide training and support to the AR team in reconciliation, error resolution, and report creation.

• Participate in the selection, training, coaching, and supervision of personnel to ensure attainment of high individual productivity.

Compliance, Forecasting, and Process Enhancement

• Develop and maintain Corporate Credit Policy and procedures.

• Timely assessment of the creditworthiness of existing and/or new customers by evaluating applications, financial transactions, and credit/payment history.

• Maintain the integrity of AR subledger by ensuring timelines and accuracy of key transactions (i.e. cash application, miscellaneous reconciliation, dispute management).

• Improve and maintain DSO.

• Become familiar with the company’s enterprise resource management (ERP) computer system (Magstar) and suggest and help implement system improvements.

External Vendor and Supplier Interactions

• Work with sales, operations, customer service departments to provide the best customer experience.

• Responsible for the administration of major customers, including account reconciliations, compliance monitoring, etc.

• Collaborate with the customer representatives by providing analytical and operational support.

Qualifications:

• Post-secondary education in Business, Finance or Accounting, or the equivalent combination of education and experience (over 5 years). People leadership experience would be considered an asset.

• Demonstrates technological proficiency necessary for handling the technical databases and programs essential for job responsibilities.

• Demonstrates analytical proficiency to generate, interpret, and act upon relevant reports and data.

• Contributes to a positive work environment through adherence to established policies and embodiment of organizational culture.

• Ability to engage with internal and external customers in a positive manner to build rapport and foster collaborative relationships.

• Ability to resolve conflict and handle challenging situations with a calm and professional demeanor.

• Ability to organize and manage multiple tasks, prioritize effectively, and ensure smooth execution of job tasks while maintaining a high level of accuracy.

• Ability to practice sound judgment and make decisions in alignment with goals and company policies.

• Ability to lead and motivate a team, providing guidance and direction to achieve set goals.

What do we offer:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions.

• Comprehensive Benefits: We offer benefits after 90 days of employment with us, this includes access to Health Benefits and Employee Assistance Program.

Mister Safety Shoes has been named a Great Place to Work® for 4 years in a row. We are proud to be a 2024 Best Workplaces™ in Canada, a 2024 Best Workplaces™ in Retail & Hospitality and ranked #86 in Best Workplaces™ in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.