About the role
CMDB Senior Developer (ServiceNow CMDB, CSDM, Discovery, Service Mapping, CMDB Health, CI Class Manager, IRE, MID Server, Import Sets, Transform Maps, Flexera Migration, Data Governance, ITOM, ITAM)
Toronto, ON - Hybrid (4 Days WFO)
12 months
The CMDB Senior Developer will lead technical design, configuration and data migration activities for the ServiceNow CMDB workstream. The role will support migration of configuration item data and related relationships from Flexera and other source systems into ServiceNow, while ensuring alignment with CSDM, CMDB data governance, discovery, service mapping and reconciliation standards.
Key Responsibilities
Design, configure and enhance ServiceNow CMDB capabilities to support enterprise ITAM, HAM, SAM and service management requirements.
Analyze Flexera CMDB/source data, perform data mapping and support migration into ServiceNow CMDB using import sets, transform maps and reconciliation logic.
Configure CI classes, attributes, relationships, identification rules, reconciliation rules and CMDB Health dashboards.
Partner with integration, discovery and service mapping teams to ensure accurate CI population and lifecycle management.
Support CMDB data quality remediation, duplicate CI resolution, stale CI cleanup and governance reporting.
Participate in workshops with business and technical stakeholders to validate CMDB requirements, data model and CSDM alignment.
Support SIT, UAT, defect resolution, deployment planning, cutover and hypercare for CMDB migration scope.
Prepare technical design documentation, configuration notes, data mapping documents and operational handover materials.
Required Technical Skills
ServiceNow CMDB configuration, CI Class Manager, CSDM, CMDB Health, data certification and CMDB governance.
Hands-on experience with Discovery, MID Server concepts, service mapping dependencies and CI relationship management.
Experience with import sets, transform maps, data normalization, identification rules and reconciliation engine behavior.
Understanding of ITSM, ITOM, ITAM, HAM and SAM data dependencies within ServiceNow.
Ability to troubleshoot CMDB data quality issues, duplicate CIs, relationship gaps and data load exceptions.
Preferred Skills
Flexera to ServiceNow CMDB data migration experience or similar multi-source CMDB migration experience.
Experience in banking, financial services or other regulated enterprise environments.
Experience with CMDB remediation, CSDM adoption and enterprise discovery rollout programs.
Required Certifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Preferred Certifications
CIS-Discovery
CIS-Service Mapping
ITIL 4 Foundation
Experience Requirements
Minimum 5+ years of relevant professional experience is mandatory.
Experience with ServiceNow implementation, configuration, migration, integration, testing, documentation, deployment and hypercare support is required.
Experience Working In Agile/Scrum Delivery Environments Is Required.
Experience in Flexera to ServiceNow migration is highly preferred.
Experience working in banking, financial services or large enterprise transformation programs is preferred.
Educational Qualifications
Bachelor s degree in Computer Science, Information Technology, Engineering or equivalent professional experience.
Key Competencies
Strong written and verbal communication skills with the ability to work with business, technology and vendor stakeholders.
Ability to work in a structured Agile/Scrum delivery model with sprint planning, defect triage and release coordination.
Strong analytical mindset with attention to data quality, traceability, governance and audit-readiness.
Ability to support documentation, knowledge transfer, UAT, production deployment and post-deployment hypercare.
Experience working in large enterprise environments, preferably banking, financial services or regulated industries.
Not the right fit? Search for The CMDB Senior Developer jobs in Toronto, Ontario, Canada
About J&M Group
At J&M Group, we are the strategic partner for businesses ready to redefine their future. We specialize in delivering integrated, intelligent solutions that drive growth, efficiency, and competitive advantage in a rapidly evolving digital world.
Our expertise is built at the intersection of deep industry knowledge and cutting-edge technology. We help clients navigate complexity, not just by solving today's challenges, but by anticipating tomorrow's opportunities.
Our core service pillars include:
Technology & Digital Transformation: We build the robust, scalable technology foundations—including cloud migration, custom software, and data architecture—that power modern enterprises and enable seamless AI integration.
AI & Intelligent Automation: We turn artificial intelligence into your competitive advantage. Our services range from Generative AI and predictive analytics to process automation, designed to unlock new levels of productivity, personalization, and insight.
Strategic Consulting: We serve as an extension of your leadership team, delivering data-driven strategies for operational excellence, market expansion, and sustainable growth, ensuring your business model is future-proof.
Managed Services: We offer reliable, end-to-end management for your critical IT and business operations. Our AI-enhanced services ensure peak performance, security, and cost-efficiency, allowing you to focus on your core business.
Talent & Resourcing: We bridge the critical skills gap by providing expert talent in AI, data science, and digital transformation, helping you build the agile, high-performing teams needed to execute your vision.
Driven by innovation, integrity, and a commitment to partnership, J&M Group is your single source for transforming ambition into achievement.
Ready to build what's next? Connect with us.
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About the role
CMDB Senior Developer (ServiceNow CMDB, CSDM, Discovery, Service Mapping, CMDB Health, CI Class Manager, IRE, MID Server, Import Sets, Transform Maps, Flexera Migration, Data Governance, ITOM, ITAM)
Toronto, ON - Hybrid (4 Days WFO)
12 months
The CMDB Senior Developer will lead technical design, configuration and data migration activities for the ServiceNow CMDB workstream. The role will support migration of configuration item data and related relationships from Flexera and other source systems into ServiceNow, while ensuring alignment with CSDM, CMDB data governance, discovery, service mapping and reconciliation standards.
Key Responsibilities
Design, configure and enhance ServiceNow CMDB capabilities to support enterprise ITAM, HAM, SAM and service management requirements.
Analyze Flexera CMDB/source data, perform data mapping and support migration into ServiceNow CMDB using import sets, transform maps and reconciliation logic.
Configure CI classes, attributes, relationships, identification rules, reconciliation rules and CMDB Health dashboards.
Partner with integration, discovery and service mapping teams to ensure accurate CI population and lifecycle management.
Support CMDB data quality remediation, duplicate CI resolution, stale CI cleanup and governance reporting.
Participate in workshops with business and technical stakeholders to validate CMDB requirements, data model and CSDM alignment.
Support SIT, UAT, defect resolution, deployment planning, cutover and hypercare for CMDB migration scope.
Prepare technical design documentation, configuration notes, data mapping documents and operational handover materials.
Required Technical Skills
ServiceNow CMDB configuration, CI Class Manager, CSDM, CMDB Health, data certification and CMDB governance.
Hands-on experience with Discovery, MID Server concepts, service mapping dependencies and CI relationship management.
Experience with import sets, transform maps, data normalization, identification rules and reconciliation engine behavior.
Understanding of ITSM, ITOM, ITAM, HAM and SAM data dependencies within ServiceNow.
Ability to troubleshoot CMDB data quality issues, duplicate CIs, relationship gaps and data load exceptions.
Preferred Skills
Flexera to ServiceNow CMDB data migration experience or similar multi-source CMDB migration experience.
Experience in banking, financial services or other regulated enterprise environments.
Experience with CMDB remediation, CSDM adoption and enterprise discovery rollout programs.
Required Certifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Preferred Certifications
CIS-Discovery
CIS-Service Mapping
ITIL 4 Foundation
Experience Requirements
Minimum 5+ years of relevant professional experience is mandatory.
Experience with ServiceNow implementation, configuration, migration, integration, testing, documentation, deployment and hypercare support is required.
Experience Working In Agile/Scrum Delivery Environments Is Required.
Experience in Flexera to ServiceNow migration is highly preferred.
Experience working in banking, financial services or large enterprise transformation programs is preferred.
Educational Qualifications
Bachelor s degree in Computer Science, Information Technology, Engineering or equivalent professional experience.
Key Competencies
Strong written and verbal communication skills with the ability to work with business, technology and vendor stakeholders.
Ability to work in a structured Agile/Scrum delivery model with sprint planning, defect triage and release coordination.
Strong analytical mindset with attention to data quality, traceability, governance and audit-readiness.
Ability to support documentation, knowledge transfer, UAT, production deployment and post-deployment hypercare.
Experience working in large enterprise environments, preferably banking, financial services or regulated industries.
Not the right fit? Search for The CMDB Senior Developer jobs in Toronto, Ontario, Canada
About J&M Group
At J&M Group, we are the strategic partner for businesses ready to redefine their future. We specialize in delivering integrated, intelligent solutions that drive growth, efficiency, and competitive advantage in a rapidly evolving digital world.
Our expertise is built at the intersection of deep industry knowledge and cutting-edge technology. We help clients navigate complexity, not just by solving today's challenges, but by anticipating tomorrow's opportunities.
Our core service pillars include:
Technology & Digital Transformation: We build the robust, scalable technology foundations—including cloud migration, custom software, and data architecture—that power modern enterprises and enable seamless AI integration.
AI & Intelligent Automation: We turn artificial intelligence into your competitive advantage. Our services range from Generative AI and predictive analytics to process automation, designed to unlock new levels of productivity, personalization, and insight.
Strategic Consulting: We serve as an extension of your leadership team, delivering data-driven strategies for operational excellence, market expansion, and sustainable growth, ensuring your business model is future-proof.
Managed Services: We offer reliable, end-to-end management for your critical IT and business operations. Our AI-enhanced services ensure peak performance, security, and cost-efficiency, allowing you to focus on your core business.
Talent & Resourcing: We bridge the critical skills gap by providing expert talent in AI, data science, and digital transformation, helping you build the agile, high-performing teams needed to execute your vision.
Driven by innovation, integrity, and a commitment to partnership, J&M Group is your single source for transforming ambition into achievement.
Ready to build what's next? Connect with us.