Front of House Keyholder - Part Time - Langford
Top Benefits
About the role
The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer.
We are looking for a customer service focused Part Time Keyholder to join our team in Langford.
Principle Duties/Responsibilities:
- Promote a customer service focused environment.
- Drive sales while maintaining the highest level of customer experience
- Maintain the highest level of product knowledge
- Educate customers on FARM’s range of products
- Defuse difficult situations and handling difficult customers with many issues, challenges, or barriers.
- Point of Sale (POS), cash handling, and database management.
- Understanding and compliance to the FARM’s Policies & Procedures
- Strong understanding of the industry regulatory environment and that FARM and customers must comply with.
- Strong understanding of the operations across all departments necessary for
efficient customer service.
- Ensure the store is maintained to the required standards of customer experience
- Opening and closing procedures
- Other duties as required.
Qualifications and Skills:
- Strong customer service skills
- Working knowledge of POS systems, Word, and Excel
- Strong communication skills, time management, and problem-solving skills
- Works well in high volume, retail environment
- Able to work independently as well as a member of a team
- Strong cannabis knowledge preferred
- Selling it Right Certificate mandatory.
Terms of Employment:
- Must be able to work a variety of night/weekend shifts when required
- Must be willing to cover shifts on short notice
- Reports to: Store Manager, Assistant Manager, Supervisor
Job Type: Part-time
Pay: From $21.00 per hour
Benefits:
- Flexible schedule
- Store discount
Work Location: In person
About The Original Farm
Intro – Our Journey, Our Mission In April 2015, FARMACY opened as the first municipally licensed dispensary in Victoria, BC, operating with the goal to create a safe and welcoming environment for cannabis consumers. By providing the opportunity to educate our customers about the varieties of products available, their uses, effects, and methods of consumption, we reshaped our community’s view of what a “dispensary” could be. Following the federal legalization of recreational cannabis, FARMACY temporarily closed its doors in October 2017 to prepare to reopen under Provincial legalization. In May 2018, the Original FARM was granted Provincial and Municipal approval and reopened as a legal recreational cannabis retailer. Our mission is to continue our role as a leader in the recreational cannabis retail industry, utilizing innovative technology, honest advice, and a shared love for cannabis to provide an exceptional customer experience.
Front of House Keyholder - Part Time - Langford
Top Benefits
About the role
The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer.
We are looking for a customer service focused Part Time Keyholder to join our team in Langford.
Principle Duties/Responsibilities:
- Promote a customer service focused environment.
- Drive sales while maintaining the highest level of customer experience
- Maintain the highest level of product knowledge
- Educate customers on FARM’s range of products
- Defuse difficult situations and handling difficult customers with many issues, challenges, or barriers.
- Point of Sale (POS), cash handling, and database management.
- Understanding and compliance to the FARM’s Policies & Procedures
- Strong understanding of the industry regulatory environment and that FARM and customers must comply with.
- Strong understanding of the operations across all departments necessary for
efficient customer service.
- Ensure the store is maintained to the required standards of customer experience
- Opening and closing procedures
- Other duties as required.
Qualifications and Skills:
- Strong customer service skills
- Working knowledge of POS systems, Word, and Excel
- Strong communication skills, time management, and problem-solving skills
- Works well in high volume, retail environment
- Able to work independently as well as a member of a team
- Strong cannabis knowledge preferred
- Selling it Right Certificate mandatory.
Terms of Employment:
- Must be able to work a variety of night/weekend shifts when required
- Must be willing to cover shifts on short notice
- Reports to: Store Manager, Assistant Manager, Supervisor
Job Type: Part-time
Pay: From $21.00 per hour
Benefits:
- Flexible schedule
- Store discount
Work Location: In person
About The Original Farm
Intro – Our Journey, Our Mission In April 2015, FARMACY opened as the first municipally licensed dispensary in Victoria, BC, operating with the goal to create a safe and welcoming environment for cannabis consumers. By providing the opportunity to educate our customers about the varieties of products available, their uses, effects, and methods of consumption, we reshaped our community’s view of what a “dispensary” could be. Following the federal legalization of recreational cannabis, FARMACY temporarily closed its doors in October 2017 to prepare to reopen under Provincial legalization. In May 2018, the Original FARM was granted Provincial and Municipal approval and reopened as a legal recreational cannabis retailer. Our mission is to continue our role as a leader in the recreational cannabis retail industry, utilizing innovative technology, honest advice, and a shared love for cannabis to provide an exceptional customer experience.