Description Onsite Document Specialist

Job Outline

Location : Calgary, AB

Job Type: Full Time, Hourly, Permanent

Work Schedule: M-F; 8:00AM-4 :30PM

Pay Range : $23 to $25 per hour, depending on experience, plus benefits and paid vacation

time.

SUMMA RY

An exciting and dynamic print service role working independently within a professional office

environment to support, process and maintain orders for reprographic services, bindery and

wrapping for delivery. Use of various print equipment/machinery to produce and finish jobs to

exact customer standards. In between orders, the work area needs to be kept clean with other

tasks to assist with around the office. Must have a “Whatever it Takes” attitude while at the

same time producing and delivering the highest quality product.

The Onsite Print Specialist will be responsible for the following :

Provide all reproduction services including large format black and white and color, small format

black and white and color, plotting and desktop printing.

Understand and respond to clients’ printing requests and work orders.

Coordinate with ARC Divisions for jobs to be produced off-site when volumes dictate

out- of-house production.

In-house post-production, including trimming, binding, and finishing. Any non-

standard finishing requirements will be sent to the local ARC division or partner for

fulfillment .

Follow daily, established maintenance processes and procedures; maintain routine

upkeep of equipment including cleaning glass and surfaces, clearing paper jams,

replenishing toner and loading paper and minor maintenance as required.

Respond to and coordinate all service calls required by customers. Troubleshoot

printing concerns and engage additional ARC resources as necessary.

Assist end-users in functionality of equipment to optimize use of print devices.

Collect meter usage information.

Inbound and outbound mail and package processing and coordination of all

external mail services including standard mail, Fed-Ex, UPS, couriers, etc.

Supply management and ordering / maintaining adequate supplies for all mailroom

equipmen t.

Education And Experience Ideal candidates will have at least 1 year of experience in a print production

environmen t.

Computer experience (Adobe, Microsoft Outlook, Windows)

Ability to understand and communicate job-related information clearly and

concisely .

Must be able to work within a professional office environment and display reliability

and punctuality while completing all assigned tasks on time.

PHYSICAL DEMANDS

The physical demands described here represent what must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions. Ability to

visualize quality of copied products, grasp, lift and set down objects of moderate weight (10-50

lbs.) on a regular basis. Able to stand for long periods of time and work in noisy surroundings.

While performing the duties of this job, the employee is regularly required to stand; walk; sit;

lift; and communicate very clearly in English.