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Production Support Engineer

Capgemini2 days ago
Toronto, Ontario, Canada
Senior Level
Full-Time

About the role

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Role Summary

Capgemini is looking for a Production Support Engineer (SRE) to work for the Commercial Line of Business. An ideal candidate should be the one that has experience as outlined below:-

Job Description

Monitoring and Alerting: Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.

Incident Response

Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.

Automation

Automate repetitive tasks and processes to improve efficiency and reduce manual effort.

Infrastructure Management

Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.

Capacity Planning

Plan for future capacity needs to ensure systems can handle anticipated workloads.

Release Engineering

Develop and maintain processes for deploying software updates and releases.

Collaboration

Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.

Documentation

Maintain clear and concise documentation of systems, processes, and procedures.

Continuous Improvement

Identify areas for improvement and implement changes to enhance system reliability and performance.

Skills and Qualifications

● 8+ Years experience in production support handling Prod incidents. ● Excellent knowledge of OCP and windows environment.. ● Monitoring tools (Dynatrace) ● Operating System (Windows, Linux) ● Scripting (Shell Scripting, Python, Power Shell) ● Database (SQL database management, MongoDb) ● Container Services (Kubernetes) ● Disaster Recovery Planning and execution.

About Capgemini

IT Services and IT Consulting
10,000+
Founded in 1967

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

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