Competition No: 2025-227

Duration: Regular Full Time

Salary: $108,606 - 113,391 - 118,194 - 122,978 - 127,763/year (2024 Rates)

Schedule:

Special Notes:

Last Updated: 9/18/25

As employees, we joined the City to make a difference in the community. The Burnaby Promise sets out the responsibilities of every employee, every day, in every decision we make. It describes the standards that every employee should strive to meet when interacting with Burnaby residents, external and internal clients, and City colleagues. It gives us the tools to check our actions, particularly in times of conflict or challenge. When every employee lives by the Principles and Commitments in this document, we will collectively create a City we all want to be in, that fosters employee engagement, strengthens our relationships, and better serves our community through service excellence.

Reporting to the Senior Manager IT Strategy and Architecture, the Business Relationship Manager (BRM), establishes and maintains relationships between IT and the business, and enables the information technology solutions that meet the business needs by bridging the gap between business partners and technology solution providers. The primary focus of this position is on Finance and HR applications portfolio. The position also leads a team of specialists who provide IT services and leads discussions about business capability and technology for their respective client departments. Other responsibilities include researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements, developing strategies for enhancing or further leveraging these processes, and preparing project analysis and assisting the business with submitted project prioritization. In this role you will find yourself providing direction and guidance to staff members, monitoring expenditures and resources utilization, and maintaining up-to-date awareness of industry and technology trends to make recommendations for the implementation of new/upgraded systems and technologies. Performs related work as required.

Qualifications include a bachelor’s degree in information technology, computer science, business, computer engineering or a related discipline and 8 years of related experience in business analysis, project management and supervision, or, an equivalent combination of education, training and experience plus required technical skills. The role requires knowledge of project management techniques; business requirement gathering skills, procurement processes and administrative functions, software implementation, business analysis, agile and waterfall methodologies. Sound technical knowledge of administrative principles and practices, and applicable divisional policies and procedures is required.

Our ideal candidate will have the ability to:

• Lead requirement gathering workshops
• Analyze and critically evaluate information gathered from multiple sources.
• Manage stakeholder expectations and resolve conflicts
• Analyze and critically evaluate information gathered from multiple sources
• Manage, lead, coach and motivate staff;
• Work independently and as part of a team;
• Establish and maintain effective working relationship with internal stakeholders and external contacts;
• Communicate effectively with stakeholders orally and in writing

Skill in use of various software applications including MS Office, MS Project and Visio, relevant departmental applications (e.g. SAP, or similar ERP, SuccessFactors, Oracle Taleo, or similar HR systems) and online project management tools is required. Application domain knowledge is an asset.

Please apply online by October 2, 2025.

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.