Full-Time | On-Site

Department: Human Resources

Reports To: HR Manager

GROW YOUR CAREER WITH A TEAM THAT BUILDS, INNOVATES, AND LEADS

Since 1991, ICE Western Sales has been a leader in designing and manufacturing complex, custom HVAC solutions for global commercial and industrial markets. Operating from a state-of-the-art 5-acre facility in Calgary, we’ve grown steadily, expanded into the U.S., and launched Titan Matrix, a new division serving tech-driven industries like data centers. Our innovation-driven culture, advanced technology, and global reach are powered by a talented team of 300+ skilled professionals committed to excellence.

POSITION SUMMARY

We are seeking an HR Administrator to join our Human Resources team. This role plays a critical part in supporting the full employee lifecycle, including but not limited to onboarding, employee records management, benefits administration, offboarding, etc. The ideal candidate will bring strong administrative experience, attention to detail, and the ability to manage confidential information in a fast-paced environment.

WORK SCHEDULE

Day Shift, Monday to Friday

KEY RESPONSIBILITIES

• Maintain, update, and audit employee records within the HRIS system to ensure accuracy and compliance

• Support the full employee lifecycle, including recruitment, onboarding, training and development, performance management, internal changes, and offboarding processes

• Coordinate onboarding and offboarding activities, including documentation, orientation, system setup, access changes, and exit processing

• Administer employee benefits programs, including enrolment, changes, terminations, and ongoing employee support

• Respond to employee inquiries regarding benefits, HR policies, and general HR processes

• Prepare and issue HR documentation such as employment letters, contracts, and status change notices

• Track and maintain employee attendance records, vacation balances, and various types of leave

• Support payroll and benefits processing through accurate data entry, verification of employee changes, and coordination with payroll as required

• Assist with HR reporting, audits, and compliance requirements, ensuring documentation is complete and accurate

• Support HR initiatives, projects, and continuous improvement activities as assigned

• Ensure confidentiality, accuracy, and integrity of all employee and HR data

• Perform other related duties as assigned to support HR operations and organizational needs

QUALIFICATIONS

• Post-secondary education in Human Resources, Business Administration, or related field

• 1–3 years of experience in an HR administrative or HR support role

• Experience with benefits administration considered an asset

• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

• Experience with HRIS systems (BambooHR or similar preferred)

• Strong organizational, communication, and interpersonal skills

• High attention to detail and ability to manage multiple priorities

• Ability to work independently and collaboratively within a team

Must have a reliable vehicle and a valid driver’s license to travel between our two Calgary sites (3 – 5 km apart, mileage reimbursed)

WHAT WE OFFER

• Competitive pay based on experience

• Health, vision & dental coverage – premiums fully covered by ICE Western

• Paid vacation

• RRSP match

• Company events and team initiatives