Basic Purpose: What is the overall function of the job?

• To maintain TAT directives for department and customer
• To produce high quality defensible analytical data, safely and on time by following applicable Standard Operating Procedures
• To gain expertise in the area of work by intense training
• To participate in building a strong team of analytical professionals
• To resolve analytical problems and suggest improvements in processes
• Sample pick-up as applicable

Key Accountability/Responsibilities: What specifically is this job expected to accomplish?

• Required to review/update all Control Charts and bring any inefficiencies promptly to management

• Ensures and maintains TAT directives for the department

• Follows all applicable Standard Operating Procedures (with emphasis on quality control)

• Knowledge of and adherence to QA regulations - ensures a high level of accuracy in sample prep/analysis/documentation and reporting

• Knowledgeable in PCLI LIMS/EXCEL, SAP, MAX LIMS, etc.

• Able to communicate verbally as well as sending/receiving emails etc.

• Communicate all relevant information (eg. instrument issues, priority testing, etc.) to the next shift as well as Management

• Perform routine daily checks such as SAP check, BF bath check, Control Chart, Daily Order

• Distinguish and communicate SOP non conformances to management

• Supports and complies with Bureauveritas policies, Quality System and Partners in Safety program

• Validates and reports data promptly to the client

• Prioritize and delegate daily workload to accommodate rushes and specialty analysis and make independent decisions to support the client while following all protocol

• Performs more complex sample preparation & analyses

• Understands analysis procedures and problem solves minor issues (being proactive)

• Identifies and discusses all non-routine samples with fellow Analysts/Sr. Analyst and Management

• Develops/update SOP’s/FCD’s and general work instructions as assigned by management

• Reporting to laboratory management on the performance of the management system and any need for improvement;

• Ensuring the effectiveness of laboratory activities.

• Development, modification, verification and validation of methods

• Analysis of results. Where applicable, this may include statements of conformity or opinions and interpretations

• report, review and authorization of results.

• authorizing the resumption of work in the event that work has been halted due to nonconforming work or other reasons.

• Provides technical expertise, training and mentoring to staff

• Recommends solutions (technical/ staffing), which will make the lab more effective and competitive

• Ensures instruments are appropriately maintained

• Follow up with staff to ensure Balance checks, Temperature checks, Maintenance check and end of shift checks are completed

• identification of deviations from the management system, including standard operating procedures and work instructions

• initiation of actions to prevent or minimize such deviations

• Acts as a positive change agent in supporting Bureauveritas’s new initiatives (operational and cultural)

• Interacts in professional manner with other Bureauveritas staff & clients

• Ensures a safe environment for staff and customers

• Develops a strong supportive relationship with the Supervisor, Senior Analysts & colleagues from other locations

• Works jointly with management in the development of own career path

• All other responsibilities as assigned by Supervisor/ Manager

Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?

Knowledge:

• A level of education, which culminates with a certificate at a minimum or a diploma (preferred) and/or combination of education and experience. This must be acquired through recognized educational institution in the field of study or extensive experience in a laboratory setting. Attendance at technical seminars, workshops etc. an asset
• Increase dependability & punctuality in support of their peers and team
• 1 to 3 years of experience in related area of testing is a benefit
• Strong sense of urgency and the ability to adapt as needed
• Strong time management, communication, multi-tasking and priority setting skills
• Ability to work independently and as part of a team
• Strong attention to detail & record keeping skills
• Flexibility to deal with different situations and personalities - the ability to deal with people and promptly advise management of any concerns
• Able to assess problems and recommend solutions

Work Relationships

Internal: Customer Service, Sales, technical support groups, Human Resources, purchasing, buildings, management, staff from other locations

External: Some interaction with customers and clients

Working Conditions: Physical work environment, physical effort, visual and listening attention, and travel

• High level of work production in fast paced lab environment
• The job requires flexible working hours, overtime and shift work
• Some lifting and carrying (~40lbs) and may involve long periods of standing
• Hazardous materials are handled using established safety procedures and appropriate personal protective equipment.