About the role
Organizational Unit
University of Victoria -> Student Affairs -> Athletics and Recreational Services
Location
University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)
Posting Close Date
Ongoing until filled
Please note that positions will close at 4 p.m. on the closing date.
Salary Grade
Additional Posting Information
N/A
Hours of Work
Varied hours, varied days
Employee Group:
Casual
of Hires Needed
6
Position Number
Category
Sports and Recreation
About this Opportunity
Hourly Rate:$26.07/hour
The Centre for Athletics, Recreation and Special Abilities (CARSA) at the University of Victoria is seeking individuals to join our Membership Services team in a casual capacity. These positions support front desk operations and help create a welcoming and responsive experience for students, members, and visitors.
Membership Services is staffed seven days a week from 6:00 AM to 11:00 PM, and casual employees may be scheduled for shifts during early mornings, daytime hours, evenings, and weekends based on operational requirements.
These casual positions are scheduled based on operational needs and staff availability. While hours may vary week to week, work is assigned in advance according to operational requirements and staff availability.
Applicants should be comfortable working in a dynamic, customer-service environment and supporting a variety of front desk functions including assisting members, responding to inquiries, and helping ensure smooth daily operations within CARSA.
Please indicate your availability in your cover letter, including any regular days or times you are available to work.
*This posting is ongoing until filled, but application review will commence on 23 March, 2026.*
Job Summary
One of six units with the Division of Student Affairs, Vikes Athletics and Recreation (ATRS) offers eight high performance varsity sport programs (soccer, rugby, basketball, and field-hockey, cross country/track, rowing, swimming and golf), competitive intramural and sport clubs, and a broad array of health and wellness programs to the university and broader community. As a sub-brand of the University, the Vikes programs have a high profile in the greater Victoria community, through partnerships, community programming, alumni outreach and events. Athletics and Recreation’s commitment to excellence in sport, health and wellness, and customer service make it a key contributor to student success on campus, and the department plays a critical role in student recruitment and retention.
CARSA Membership Services provides access to Vikes Athletics and Recreation facilities, events and services, operating as a hub for all department activities and a first point of contact for the campus and broader community. Through Membership Services the Vikes offer event ticketing, fitness memberships, registered activities, intramurals, summer camps, birthday parties, student clubs, varsity programs, host a myriad of high profile community events, and manage facility-related programs such as squash court bookings, facility tours, equipment sales and rentals, and locker rentals.
This CARSA Front Desk Clerk will be responsible for providing exceptional courtesy, operational efficiency, safe work practices, support at events, and audience and client services. They will meet the highest standards of professionalism and appearance, with attention to decorum, etiquette and personal presentation. The Membership Services Staff are responsible for the member/patron experience at CARSA and the positive reflection of the University to the community at large.
The Membership Services desk is staffed seven days a week, from 6:00 am to 11:00 pm, requiring this position to have flexibility to work evenings and weekends according to operational requirements.
Job Requirements
Experience:
An equivalent combination of education, training and experience.
Knowledge/Skills/Abilities:
- Ability to deal effectively with students, faculty, staff, alumni, retirees and general public with positivity, responsiveness and respect.
- Proven ability to provide excellent customer service in a fast paced environment on a daily basis.
- Strong interpersonal skills with the ability to attentively listen, be assertive and exhibit leadership qualities.
- Must be able to handle cash accurately, make change, keep record of receipt; previous cash handling experience.
- Excellent data entry skills with a high degree of accuracy and proven ability to pay attention to detail will completing tasks.
- Ability to multi task in a fast paced environment.
- Demonstrated ability with computers.
- A wide range of knowledge of the university’s campus, facilities and operations.
- Ability to follow direction and comply with policies and procedures.
- Strong written and verbal communication skills.
- Flexibility to adapt to changing priorities, fluctuating tasks and pace in response to operational needs.
- Demonstrated ability to work effectively or in team environment.
- Demonstrated outstanding customer service approach.
Specialized Knowledge/Education:
- Secondary school graduation or equivalent.
- Current Standard First Aid and CPR-C certification.
**Territory Acknowledgement:**We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.
**Equity Statement:**UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.
Read our full equity statement here: www.uvic.ca/equitystatement.
**Accessibility Statement:**If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.
**What UVic Offers:**To learn more click here
About University of Victoria
As a top-ranked university on Canada's West Coast, we're driven by our curiosity, engagement and innovative spirit to help solve the world's biggest problems. We're guided by our principles, our extraordinary natural and cultural environment and our deep respect for learning that has come before. #UVic
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About the role
Organizational Unit
University of Victoria -> Student Affairs -> Athletics and Recreational Services
Location
University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)
Posting Close Date
Ongoing until filled
Please note that positions will close at 4 p.m. on the closing date.
Salary Grade
Additional Posting Information
N/A
Hours of Work
Varied hours, varied days
Employee Group:
Casual
of Hires Needed
6
Position Number
Category
Sports and Recreation
About this Opportunity
Hourly Rate:$26.07/hour
The Centre for Athletics, Recreation and Special Abilities (CARSA) at the University of Victoria is seeking individuals to join our Membership Services team in a casual capacity. These positions support front desk operations and help create a welcoming and responsive experience for students, members, and visitors.
Membership Services is staffed seven days a week from 6:00 AM to 11:00 PM, and casual employees may be scheduled for shifts during early mornings, daytime hours, evenings, and weekends based on operational requirements.
These casual positions are scheduled based on operational needs and staff availability. While hours may vary week to week, work is assigned in advance according to operational requirements and staff availability.
Applicants should be comfortable working in a dynamic, customer-service environment and supporting a variety of front desk functions including assisting members, responding to inquiries, and helping ensure smooth daily operations within CARSA.
Please indicate your availability in your cover letter, including any regular days or times you are available to work.
*This posting is ongoing until filled, but application review will commence on 23 March, 2026.*
Job Summary
One of six units with the Division of Student Affairs, Vikes Athletics and Recreation (ATRS) offers eight high performance varsity sport programs (soccer, rugby, basketball, and field-hockey, cross country/track, rowing, swimming and golf), competitive intramural and sport clubs, and a broad array of health and wellness programs to the university and broader community. As a sub-brand of the University, the Vikes programs have a high profile in the greater Victoria community, through partnerships, community programming, alumni outreach and events. Athletics and Recreation’s commitment to excellence in sport, health and wellness, and customer service make it a key contributor to student success on campus, and the department plays a critical role in student recruitment and retention.
CARSA Membership Services provides access to Vikes Athletics and Recreation facilities, events and services, operating as a hub for all department activities and a first point of contact for the campus and broader community. Through Membership Services the Vikes offer event ticketing, fitness memberships, registered activities, intramurals, summer camps, birthday parties, student clubs, varsity programs, host a myriad of high profile community events, and manage facility-related programs such as squash court bookings, facility tours, equipment sales and rentals, and locker rentals.
This CARSA Front Desk Clerk will be responsible for providing exceptional courtesy, operational efficiency, safe work practices, support at events, and audience and client services. They will meet the highest standards of professionalism and appearance, with attention to decorum, etiquette and personal presentation. The Membership Services Staff are responsible for the member/patron experience at CARSA and the positive reflection of the University to the community at large.
The Membership Services desk is staffed seven days a week, from 6:00 am to 11:00 pm, requiring this position to have flexibility to work evenings and weekends according to operational requirements.
Job Requirements
Experience:
An equivalent combination of education, training and experience.
Knowledge/Skills/Abilities:
- Ability to deal effectively with students, faculty, staff, alumni, retirees and general public with positivity, responsiveness and respect.
- Proven ability to provide excellent customer service in a fast paced environment on a daily basis.
- Strong interpersonal skills with the ability to attentively listen, be assertive and exhibit leadership qualities.
- Must be able to handle cash accurately, make change, keep record of receipt; previous cash handling experience.
- Excellent data entry skills with a high degree of accuracy and proven ability to pay attention to detail will completing tasks.
- Ability to multi task in a fast paced environment.
- Demonstrated ability with computers.
- A wide range of knowledge of the university’s campus, facilities and operations.
- Ability to follow direction and comply with policies and procedures.
- Strong written and verbal communication skills.
- Flexibility to adapt to changing priorities, fluctuating tasks and pace in response to operational needs.
- Demonstrated ability to work effectively or in team environment.
- Demonstrated outstanding customer service approach.
Specialized Knowledge/Education:
- Secondary school graduation or equivalent.
- Current Standard First Aid and CPR-C certification.
**Territory Acknowledgement:**We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.
**Equity Statement:**UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.
Read our full equity statement here: www.uvic.ca/equitystatement.
**Accessibility Statement:**If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.
**What UVic Offers:**To learn more click here
About University of Victoria
As a top-ranked university on Canada's West Coast, we're driven by our curiosity, engagement and innovative spirit to help solve the world's biggest problems. We're guided by our principles, our extraordinary natural and cultural environment and our deep respect for learning that has come before. #UVic