PLEA Community Services is currently seeking a Casual On-Call Youth Care Worker (Float) for our Youth Addictions programming (working with both Daughters & Sisters and Waypoint teams) located in Surrey, BC. The proposed start date for this position is as soon as possible. This position requires BCGEU membership.

PLEA Community Services is permitted by the British Columbia Human Rights Tribunal to exclusively hire women for all positions that work directly with participants in its Daughters & Sisters Program.

The Youth Care Worker provides care to youth with moderate to severe behavioural challenges and substance misuse issues, and assists them to live successfully in a Family Caregiver home. The employee will ensure that the youth’s physical, emotional, social, educational and medical needs are met, and introduce fun and fulfilling new routines and activities.

Hours of Work: The selected candidate must be available for a minimum of one 7-hour weekday and one 7-hour weekend shift per week within the program's hours of operations, including days and evenings.

Education/Experience Requirements: A Diploma (6o credits/two years) in a related human/social services field, and six (6) or more months of recent related experience.

Closing date for Internal Applications: Tuesday, October 21, 2025 at 4:30PM. If the position is not filled internally, it will remain open until filled.

Who we are:

PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community-based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives.

What You Will Do:

• Monitor youth in residential settings and ensure their safety and well-being. Recognize, analyse, and deal with potential emergency situations such as aggressive behaviour to ensure no harm comes to the youth and/or the public. Identify and reports critical incidents to their manager. Comply with youth safety plans.
• Ensure effective communication and coordination between the Family Caregiver, internal staff, and the youth. Liaise with external stakeholders such as the school, family, and the community, where appropriate.
• Provide feedback to the youth on their behaviour, teach coping techniques and adaptive behaviour strategies, and provide guidance and support to youth on a one-to-one and/or group basis.
• Teach youth to relate in a socially appropriate manner through the use of daily routines and activities. Provide life skills training such as meal preparation, housekeeping, personal care skills and personal finance as required by their service plans.
• Participate in various youth-focused activities in accordance with the youth's service plan.
• Participate in the assessment, goal setting and program planning (service plan) for youth living in a staffed resource home. Document, implement and provide input into the evaluation of the youth's progress.
• Provide crisis intervention and emotional support to youth in accordance with established policy.
• Coordinate, schedule and accompany youth to appointments and community outings.
• Perform residence/program maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment and meal preparation.
• Maintain reports such as statistics, logbooks, and case notes on daily activities with youth.
• Assist the youth in self-administering medication in accordance with established policy.
• Protect and uphold confidentiality.
• Perform other related duties as required.

What You Will Bring:

• Effective interpersonal skills and the demonstrated ability to build trusting and effective relationships with youth, Family Caregivers, internal staff, professionals and families.
• Effective de-escalation, crisis management and problem-solving skills.
• Demonstrated teamwork and collaboration skills.
• Demonstrated ability to work independently and take initiative, make sound decisions and follow service and safety plans in high pressure situations.
• Effective time management and organizational skills.
• Effective oral and written communication skills.
• Demonstrated ability to be sensitive and understanding of individuals' social realities including issues of race, culture, religion, gender identity/expression, sexual orientation, poverty and lifestyle.
• Demonstrated knowledge of issues and trends related to the program.
• Knowledge of Microsoft Office suite and database systems.

PLEA Benefits and Perks:

• Access to the Employee and Family Assistance Program (EFAP): counselling support services and wellness resources for employees and their immediate family members.
• Discounted gym membership at Club 16 Trevor Linden and She's Fit.
• Perkopolis membership: an exclusive discount program for a variety of products and services (clothes, furniture, dining, auto, events, etc.)
• Agency-Sponsored Social Events (i.e., summer barbecue, annual holiday party, and team days).

Minimum Requirements:

• Satisfactory Criminal Record Clearance.
• Must possess a valid Basic First Aid certificate (formerly OFA Level 1) or be willing to obtain one prior to hire.
• Must have access to a personal vehicle for work-related travel. This position requires travel in the Lower Mainland and the Fraser Valley.
• Must possess and maintain a valid Class 5 B.C. Driver's License, and suitable driver's abstract/claims history.
• Documentation that the applicant is legally authorized to work on an ongoing basis in Canada.

Note: PLEA conducts primary source verification of applicant's credentials including education, training, work history, and licensure.