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Christie Innomed Inc logo

Field Service Technician - Québec

Saint-Eustache, QC
Mid Level

About the role

About Christie Innomed

Serving the medical imaging field since 1954, Christie Innomed develops, distributes, integrates, and supports innovative products and solutions that enhance the performance of Canadian healthcare facilities in medical imaging and health IT solutions.

Today, Christie Innomed is a leader in medical imaging and healthcare IT, with over 250 specialists supporting more than 1,500 hospitals and clinics across Canada.

Job Description

Summary

Reporting to the Regional Service Manager, you will be responsible for repairing, maintaining, calibrating, and installing medical imaging diagnostic systems to ensure optimal operation and provide exceptional support to our clients.

Key Responsibilities

  • Participate in the installation and calibration of new equipment in hospitals and clinics;
  • Apply Christie Innomed policies, procedures, and best practices;
  • Provide field service for commissioning, inspections, troubleshooting, repairs, proactively resolve issues, and perform preventive maintenance on diagnostic imaging equipment;
  • Ensure proper maintenance of medical imaging equipment;
  • Meet client expectations regarding service quality and communication;
  • Complete product documentation, test reports, service records, etc.;
  • Travel to hospitals and clinics to perform planned or unplanned service activities related to analog and digital radiography systems, mammography, and computed radiology;
  • Effectively manage assigned time and projects;
  • Participate in a rotating on-call schedule to respond to client requests outside regular hours.

Job Requirements

Qualifications and Experience

  • College diploma in Electronics, Computer Science, Electromechanics, or another relevant field of study;
  • Minimum of 2 years of experience maintaining diagnostic imaging equipment, preferably in a hospital or medical environment;
  • Additional specific skills may be required depending on the modality, including radiography, fluoroscopy/radiography, mammography, as well as knowledge of PACS, RIS, and DICOM terminology, considered an asset;
  • Strong mechanical or electromechanical skills;
  • Ability to lift and move equipment weighing up to 40 lbs;
  • Good practical knowledge of computer systems, Windows operating system, and networks, considered an asset.

Other Requirements

  • Excellent oral and written communication skills;
  • Commitment to customer satisfaction and retention;
  • Strong analytical and problem-solving skills;
  • Excellent organizational skills and attention to detail;
  • Ability to manage stress and adapt to different types of clients;
  • Demonstrate initiative, act confidently, and work independently.

Join Our Team

All applications will be considered. Please note that only those selected for an interview will be contacted.

Christie Innomed develops, distributes, integrates, and supports innovative products and solutions that enhance the performance of Canadian healthcare facilities in medical imaging and information management.

We are committed to promoting inclusion and equal opportunities. Accommodations are available to all candidates upon request throughout our recruitment process. Please contact Human Resources at rh.hr@christieinnomed.com if you require an accommodation. We will work with all candidates to meet their accessibility needs.

The use of masculine terms to refer to individuals is solely for readability purposes.

About Christie Innomed Inc

Hospitals and Health Care
51-200

Christie Innomed is a developer, integrator, and distributor of Medical Imaging - Medical Informatics & Healthcare IT management solutions. Over 200 professionals across North America support hospitals and clinics to optimize their imaging rooms and to enhance their performance in terms of screening, diagnosis, and management by making improvements in the areas of workflow, technology, training, and support services.

Christie Innomed integrates its proficiency in radiology, its expertise in systems architecture and application development, and its in-depth knowledge of the wide range of complementary products that it offers into optimal, open-ended, enduring solutions.