Medical Office Administrator

Job Brief

Phoenix Recovery Center is seeking a dependable Medical Office Administrator that is responsible for supporting our physician and nurse. They will work on a fulltime basis and apply their exceptional organizational and interpersonal skills to interact with external clients, customers, vendors, consultants, suppliers, guests and visitors at our clinic as required.

As our Medical Office Administrator, you must be detail orientated and reliable since this position has a great deal of responsibility. Excellent communication skills and a strong work ethic are necessary to succeed in this position.

Responsibilities

• Receive and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our clinic as required.

• Protects patients and employees by adhering to infection-control policies and protocols.

• Maintains up to date records by recording and filing physicians’ orders; new appointments and prescriptions daily.

• Assist with the urine screening program; properly complete labelling; filling out requisitions using identified standard operating procedures.

• Maintains up to date lists, tracking and all related appointments for necessary bloodwork requests; urinalysis testing; other medical requisition forms for our patients on a daily basis.

• Communication and follow-up with physicians for requested medical information.

• Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, filing and tracking all correspondence relating to these files.

• Have medical files prepared and ready for the day for the Physician scheduled to work; also be prepared to communicate with the physician any additional patient information as required.

• Order necessary office supplies; physician/nurse supplies and other medical supplies needed for our medical office.

• Use of Microsoft Word, Excel, Outlook, Adobe Acrobat, and other medical related computer software as required.

• Monitor readiness and cleanliness of office area.

• Contributes to team effort by accomplishing related work as assigned.

Required

• Graduate of a recognized Medical Office Administration Program.
• Excellent computer skills, Proficiency in Microsoft Office – Outlook, Excel & Word.
• Good organizational and time management skills. Ability to multi-task is critical.
• Ability to coordinate and manage multiple conflicting priorities often under pressure.
• Exceptional interpersonal skills and strong leadership ability.
• Strong and effective verbal and written communication skills.
• Be able to maintain confidentiality and client discretion at all times.
• Must be detailed oriented to ensure accurate deliverables with ability to take initiative to meet deadlines.
• High level of motivation, maturity & dependability.
• Must be a fast learner and open to constructive feedback.
• High level of business maturity in a fast paced, high output practice.
• Team player and an ability to collaborate.
• Positive attitude and the ability to reflect a professional company image.