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Food Service Supervisor

Oshawa, Ontario, Canada
Mid Level
Full-Time

About the role

Food Services Supervisor

Job ID: 24032

Social Services Department – Long Term Care Division

Work Location: Hillsdale Terraces, Oshawa, ON

Open: Jul 8, 2026 Close: Jul 21, 2026

Salary: $82,562 to $03,203 per annum

Description:

We are seeking a Food Services Supervisor to join our team at Hillsdale Terraces, 200-bed long term care home located in Oshawa.

Reporting to the Manager of Food Services, the incumbent will supervise the Food Services Department of the home.

Specifically, the incumbent will: Supervise dining and observe residents at meal time, as well as participate in food service audits and identify gaps to target training and relay information to the Registered Dietitian as required Ensure adequate staffing of the Food Services Department by maintaining bi-weekly schedules and monitoring staff absenteeism Manage the day-to-day human resources of departmental staff, which includes hiring, evaluating, disciplining, training and coaching staff to ensure optimal performance and staff retention, and participate in onboarding and orientation of new staff Maintain an appropriate inventory of food and supplies to ensure optimal nutritional care and meet dietary compliance and menu standards Develop and maintain seasonal, theme and special events menus in MealSuite aligning with Ministry of Long Term Care Dietary Compliance Standards, ethnic considerations and texture modifications to meet resident needs and preferences Manage recipes and production sheets in MealSuite and pull sheets, cooking plans and ordering templates with the food service distributors and completing vendors orders each week Assist the Manager of Food Services with various quality assurance initiatives and audits within the department Assist with the development and monitoring of the departmental budget Work collaboratively within a multidisciplinary team in promoting timely and excellent service to residents and families Participate and represent the department on various committees, such as the Health and Safety Committee and Resident Food Committee Ensure that all applicable legislation, Region of Durham policies and procedures and Ministry of Long Term Care Standards are met in the department and assist with the development of policies and procedures as may be required Participate in the nutritional care process for long term care residents including, but not limited to, conducting initial diet histories, quarterly nutrition reviews and dietary referrals for residents at low and moderate nutrition risk Participate in annual care conferences with residents and families and keep families informed of residents' progress Complete the dietary component of the RAI-MDS tool for assigned residents

The successful applicant will possess:

Successful completion of an approved diploma or degree in Food Service and Nutrition Management Current membership in good standing with the Canadian Society of Nutrition Management (CSNM) or the College of Dietitians of Ontario Minimum of a couple of years related supervisory experience in a unionized health care setting preferred Knowledge of general nutrition and therapeutic diets applicable to long term care, with preference given to those with recent experience completing nutritional quarterly reviews Working knowledge of all applicable standards and legislation pertaining to the provision of food and nutrition services in a long term care setting, including Food Premises Act, Fixing Long Term Care Homes Act and Program Standards, Occupational Health and Safety Act and Regulations, HACCAP and WHMIS Excellent interpersonal, written and verbal communication skills Demonstrated leadership and professionalism, with the ability to cultivate a respectful and bias-aware team culture Proficiency in MS Office applications Experience with Synergy MealSuite food service software and Point Click Care or other comparable software systems Ability to work weekends and statutory holidays

Conditions of Employment

All applicants are expected to comply with the Region of Durham's Code of Ethics and Code of Conduct Policies throughout the recruitment process. The successful candidate will be required to provide a satisfactory Police Vulnerable Sector Check dated within two (2) months from date of hire. Additionally, tuberculosis screening will be required in accordance with the FLTC Act (O.Reg. 246/22). Proof of education, qualifications and any other job bona fide requirements will also be collected. Finally, compliance with the Mask Fit Testing Program is required and will be coordinated as part of the orientation process.

External Application Process

Come find a home where exciting and rewarding careers are balanced with your lifestyle. We thank all applicants; however, only those being considered will be contacted. Please apply online (www.durham.ca) no later than midnight (Eastern Standard Time) on the closing date indicated on the Job Posting.

The Region of Durham is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If contacted for an employment opportunity and you require accommodation, or if this information is required in an accessible format, please contact us at: RecruitingHelp@durham.ca and a Recruiter will provide appropriate assistance pursuant to the Region’s Accommodation and Accessibility policies. Please note that resumes should not be sent to RecruitingHelp@durham.ca.

Follow us on social media @RegionofDurham

About Durham Region (The Regional Municipality of Durham)

Government Administration
1001-5000

Durham Region is situated at the eastern gateway of the Greater Toronto Area (GTA), and is made up of eight municipalities ranging from large, urban centres to small towns, hamlets and villages. These include the cities of Oshawa and Pickering; the towns of Ajax and Whitby; the Municipality of Clarington; and the townships of Brock, Scugog and Uxbridge. Did you know that paramedics, recycling programs, water supply, transit, health and social services programs, long term care homes and traffic control signals are just some of the services provided by The Regional Municipality of Durham? Under one corporation, we are a united group of vibrant and diverse communities recognized for our leadership, community spirit and exceptional quality of life. Together, our employees meet the needs of the Durham community through leadership, co-operation and service excellence. Connect with us to learn about current and future employment opportunities, as well as our organizational achievements.

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