Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our

Vision, Mission, and 11 Guiding Values

; we affectionately refer to it as theAggregate Systemand it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over

30 years of quarterly profitability

without a great team dedicated to empowering innovation. People like you.

Visit our

careers

page to see what exciting opportunities and company

perks

await!

Job Description:

Aperçu du poste
L’Ingénieur d’Applications Terrain Senior (FAE) agit en tant qu’expert technique confirmé et conseiller de confiance auprès des clients, en fournissant un soutien d’ingénierie avancé pour les produits et solutions de l’entreprise. Ce rôle fait le lien entre les clients et les équipes internes d’ingénierie, de vente et de gestion de produits, afin d’assurer une intégration réussie des produits, des victoires de conception et une satisfaction optimale des clients.

Responsabilités principales

• Servir de point de contact technique principal pour les clients clés, en fournissant une connaissance approfondie des produits et un soutien à leur mise en application.

• Collaborer avec les équipes commerciales pour identifier les besoins des clients, proposer des solutions et favoriser les opportunités de design-in.

• Accompagner les clients tout au long du cycle de vie des produits, y compris les phases de pré-vente, conception, développement et post-vente.

• Réaliser des présentations techniques, des démonstrations de produits et des sessions de formation pour les clients et partenaires.

• Analyser les exigences des clients et fournir des recommandations sur l’utilisation optimale des produits, l’architecture système et l’intégration.

• Travailler en étroite collaboration avec les équipes internes d’ingénierie, de gestion de produits et de R&D pour transmettre les retours clients et influencer le développement des produits.

• Dépanner et résoudre des problèmes techniques complexes, en escaladant vers les équipes d’ingénierie lorsque nécessaire.

• Développer et maintenir des relations solides avec les décideurs et les parties prenantes techniques chez les clients.

• Se tenir informé des tendances du secteur, des produits concurrents et des technologies émergentes.

• Encadrer et fournir un soutien technique aux FAE juniors et aux autres membres de l’équipe.

Position Overview

The Senior Field Applications Engineer (FAE) serves as a senior technical expert and trusted advisor to customers, providing advanced engineering support for the company’s products and solutions. This role bridges the gap between customers and internal engineering, sales, and product teams, ensuring successful product integration, design wins, and customer satisfaction.

Key Responsibilities:

• Serve as the primary technical point of contact for key customers, providing in-depth product knowledge and application support.
• Collaborate with sales teams to identify customer needs, propose solutions, and drive design-in opportunities.
• Support customers throughout the product lifecycle, including pre-sales, design, development, and post-sales phases.
• Conduct technical presentations, product demonstrations, and training sessions for customers and partners.
• Analyze customer requirements and provide guidance on optimal product usage, system architecture, and integration.
• Work closely with internal engineering, product management, and R&D teams to relay customer feedback and influence product development.
• Troubleshoot and resolve complex technical issues, escalating to engineering teams as necessary.
• Develop and maintain strong relationships with key decision-makers and technical stakeholders at customer sites.
• Stay current with industry trends, competitive products, and emerging technologies.
• Mentor and provide technical guidance to junior FAEs and other team members.

Requirements/Qualifications:

Qualifications

• Diplôme de Bachelor ou Master en génie électrique, génie informatique ou dans un domaine technique connexe.
• Solide expérience dans la mise en production de conceptions, avec un historique de progression professionnelle au sein d’une organisation.
• Plus de 8 ans d’expérience en conception dans des domaines produits pertinents (ex. systèmes embarqués, logiciels/firmware, matériel, Ethernet).
• Expérience en relation client dans un rôle d’ingénieur d’applications terrain, d’ingénieur support technique ou dans un poste similaire orienté client.
• Excellentes compétences en résolution de problèmes, analyse et dépannage.
• Excellentes aptitudes en communication et en présentation, avec une capacité à interagir avec des publics techniques et non techniques.
• Capacité démontrée à gérer plusieurs projets et priorités dans un environnement dynamique.
• Disponibilité pour voyager chez les clients selon les besoins.
• Maîtrise bilingue de l’anglais et du français.

Compétences préférées

• Expérience avec les cycles de conception produits et les processus de design-in clients.

• Connaissance des normes et protocoles industriels pertinents aux produits Microchip.

• Expérience préalable en mentorat ou en encadrement d’équipes techniques.

Qualifications:

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related technical field.
• Strong track record of taking designs to production with a history of career development within an organization.
• 8+ years of design experience in relevant product areas (e.g. embedded systems, software/firmware, hardware, ethernet).
• Customer facing activity as a field applications engineer, technical support engineer, or a similar customer-facing engineering role.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and presentation abilities, with experience engaging both technical and non-technical audiences.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Willingness to travel to customer sites as required.
• Bilingual proficiency in English and French

Preferred Skills:

• Experience with product design cycles and customer design-in processes.
• Familiarity with industry standards and protocols relevant to the Microchip products.
• Prior experience mentoring or leading technical teams.

Travel Time:

0% - 25%

Pay Range:

We offer a total compensation package that ranks among the best in the industry. It consists of competitive base pay, restricted stock units, and quarterly bonus payments. In addition to these components, our package includes health benefits that begin day one, retirement savings plans, and an industry leading IESPP program with a 6-month look back feature. Find more information about all our benefits at the link below:

Benefits of working at Microchip

The annual base salary range for this position is $145,000 - $195,000.*

• Range is dependent on numerous factors including job location, skills and experience.

Ontario Accommodation:

Your accessibility is important to us. If you would like to contact us about our website or need help completing the application process, please email us at

CanadaHR@Microchip.com

.

In accordance with applicable laws (including human rights and accessibility legislation in Ontario), accommodation will be provided in all parts of the hiring process. Let us know what type of accommodations you require to help remove barriers so that you can participate throughout the interview process.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

To all recruitment agencies:Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.