##Job Description

**Section:**Cemetery Services
**Division:**Parks and Recreation
**Department:**Community Services
**Initial Reporting Location:**Civic Memorial Cemetery

**Job Status:**Limited Regular Part Time Position
**Estimated Probable Duration:**Seven (7) Months

**Union Affiliation:**CUPE 4705 Inside Unit
**Hours of Work:**Up to 48 hours bi-weekly
**Shift Work Required:**n/a
**Range of Pay:**Group 6 - $28.02 to $32.94 per hour (Range in effect April 1, 2026)

The start date will follow the selection process.

Acriminal record checkis required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with your application.

**Characteristic Duties:**Under the general supervision of the Manager of Cemetery Services.

1. Act as receptionist and perform administrative and clerical work within the scope of responsibility.
2. Respond to the needs of families, funeral directors, monuments dealers, the public, and staff at the Cemetery covering all mandated services of the Section.
3. Arrange appointments, receive and respond to direct telephone and public inquires providing pertinent information or direct the call to appropriate staff.
4. Receive and process customer service requests in accordance with established protocols.
5. Provide information on mandated Cemetery services.
6. Receive revenue, process payments, invoices, billing advices; balance revenue received from all sources and prepare deposits.
7. Perform typing, filing and miscellaneous clerical duties. Compose and prepare routine correspondence as required. Receive and distribute mail. Take minutes of meetings as required.
8. Work with Cemetery staff ensuring documentation of all individual interment information is recorded accurately using appropriate software in a timely manner.
9. Assist with providing guidance on services provided at Cemeteries including various services, procedures, policies and software specific to the Section.
10. Assist with creating and updating various Cemetery forms, information sheets and booklets concerning current regulations and fees, as well as any amendments to Cemetery Services.
11. Assist with the administration, documentation, tracking and reporting of educational courses or training programs using the Learning Management System (LMS) software application
12. Provide assistance to the public in the completion of contractual forms regarding the purchase of Cemetery services.
13. Order supplies as directed.
14. Maintain attendance records, annual vacation and enter payroll data.
15. Assist with maintenance of a filing system for invoices.
16. Liaise with other departments on various matters related to Cemetery Services.
17. Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
18. Perform other related duties as required.

Qualifications:

• Successful completion of Secondary School (Grade XII) Education.
• Demonstrate interpersonal skills in dealing with people who are in a highly sensitive and emotional state in a courteous and effective manner.
• Demonstrate interpersonal skills in dealing with the public, staff and outside agencies in a courteous, diplomatic and effective manner.
• Knowledge of computer software and administrative systems in Windows and Internet based environment (e.g. file maintenance, word processing, computerized spreadsheet applications, information input and retrieval, etc.).
• Demonstrate working knowledge of the Funeral, Burial and Cremation Services Act of the Province of Ontario.
• Ability to acquire and maintain a Cemetery Sales Representative License with the Bereavement Authority of Ontario.
• Ability to communicate effectively with CGS Employees, Funeral Home Staff, suppliers and the public.
• Ability to demonstrate accurate keyboarding skills (40 w.p.m.).
• Excellent use of English both verbally and in writing is required.
• French verbal and written skills an asset.
• French written skills an asset.
• Satisfactory health, attendance and former employment history.
• Knowledge of specialized software used for Cemetery operations would be considered an asset.
• Provide, at own cost, a current Criminal Record Check.

**Competencies: (click to view)**Competency Library - Level 1 Proficiency

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $27.48 to $31.74 per hour (Range in effect April 1, 2026). The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

##How To Apply

If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.

We must receive your resumebefore 11:59 p.m. on Wednesday, April 8, 2026. For those providing a French language resume, please also include an English version.

• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
  • .doc
  • .docx
  • .txt
  • .pdf
  • .rtf
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

Live outside Canada or new to Canada? The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

Contact Us: For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca