As part of Diabsolut’s continued growth, we are expanding our team and seeking someone who has experience building an enterprise-grade agentic platform that orchestrates multiple specialized AI agents across delivery, operations, and client engagement. The platform uses MuleSoft Agent Fabric (MAF) as the central broker, wiring together MCP data servers, Azure AI Foundry reasoning engines, and Salesforce Agentforce agents into a unified, governed network.

We are looking for a Senior Technical Architect is a hands-on technology leader responsible for the end-to-end technical design and delivery of Diabsolut's most complex Salesforce engagements. This role partners closely with customers, solution architects, and delivery leaders to translate business outcomes into clean architecture, production-grade code, and durable platform foundations.

The Senior Technical Architect is expected to be a master of the Salesforce platform — Apex, LWC, integration, and DevOps — with deep capability across Agentforce, Data Cloud, and Experience Cloud. They define the technical direction on assigned engagements, write the hardest parts of the solution themselves, and lead junior and offshore developers to a higher standard. They drive customers to Senior Technical Architect outcomes by anchoring decisions in Salesforce best practice and presenting clear, defensible technical recommendations.

Primary Responsibilities:

• Own the end-to-end technical solution on assigned engagements — data model, automation strategy, integration design, security model, and deployment topology.
• Architect and build Agentforce solutions including topics, actions, prompt strategy, evaluation, Einstein Trust Layer configuration, and the Apex / Flow / MCP plumbing behind them.
• Design and deliver Data Cloud foundations including data streams, DMOs, identity resolution, calculated insights, segments, and downstream activations into Service, Marketing, or Agentforce.
• Build production-grade Lightning Web Components and Experience Cloud LWR sites with attention to performance, accessibility, SLDS conventions, and reusable component design.
• Write Apex at a master level — reusable patterns, sensible abstractions, deterministic test coverage, and disciplined handling of governor limits, async behaviour, and platform events.
• Define and enforce CI/CD on every project — Azure DevOps pipelines, Salesforce DX, scratch orgs, unlocked packages, and a Git branching strategy the team actually follows.
• Set the bar on engineering discipline across code review, automated testing, environment hygiene, and technical debt management.
• Lead technical discovery and design sessions with customers — listen first, then translate business outcomes into platform decisions the customer can defend.
• Drive customers to outcomes by anchoring recommendations in Salesforce best practice, presenting trade-offs clearly, and pushing back with evidence when the requested solution is not the right one.
• Mentor junior developers and lead offshore squads — set technical direction, review their work, raise the quality bar, and grow them into stronger engineers.
• Decompose complex requirements into a build sequence that respects dependencies, sprint capacity, integration readiness, and non-functional requirements.
• Contribute to internal accelerators reference architectures, and reusable assets that compound across the practice.

Required Skills & Qualifications:

• Salesforce platform mastery across Apex (advanced), SOQL/SOSL, triggers and trigger frameworks, Flow, governor limits, async patterns, platform events, and the sharing and security model.
• Front-end depth in Lightning Web Components, Aura interop where required, SLDS, and Experience Cloud LWR sites — including custom theming, accessibility, and performance tuning.
• Agentforce — topic and action design, prompt engineering, evaluation, Atlas reasoning patterns, and Einstein Trust Layer configuration.
• Data Cloud — data streams, DMOs, identity resolution, calculated insights, segments, activations, and Zero Copy patterns.
• Integration across REST, SOAP, GraphQL, Platform Events, and CDC; Named Credentials and External Services; OAuth flows; error-handling and retry strategy. Experience with MuleSoft or an equivalent iPaaS is required.
• DevOps and CI/CD with Azure DevOps pipelines, Salesforce DX, scratch orgs, unlocked packages, and a working command of Git principles and branching strategies (GitFlow or trunk-based).
• Architecture judgement — solution design, NFR-first thinking, data modelling, multi-org strategy, environment strategy, and technical debt management.
• Customer engagement skills — able to run a technical workshop with a customer's architecture team and walk out with alignment, not just notes; able to explain complex platform behavior in plain language to both a CIO and a junior developer in the same week.
• Delivery leadership — proven ability to lead distributed and offshore development teams across time zones while maintaining code quality and pace.
• Education — Bachelor's degree in Computer Science, Engineering, or a related field; or equivalent professional experience.
• Experience — 10+ years in software engineering with at least 6 years on the Salesforce platform in a technical architect or principal developer capacity.
• Certifications — Salesforce Platform Developer II required; Salesforce Application Architect or System Architect strongly preferred; progress toward Technical Architect (CTA) is a plus.

Nice to Have:

• MuleSoft Developer or Architect certifications; experience with MuleSoft Agent Fabric is a strong plus.
• Experience integrating Salesforce with Microsoft Azure services (AI Foundry, Service Bus, Functions, Cosmos DB).
• Experience with Salesforce Field Service (FSL) — data model, scheduling, dispatcher console, and mobile flows.
• Experience with Certinia PSA or other PSA platforms.
• Background delivering for industries with complex operational data — utilities, telecom, medical devices, industrial equipment, or professional services.

About Diabsolut

At Diabsolut, we consult on and implement innovative Salesforce and Certinia solutions to help organizations across diverse industries achieve success and deliver exceptional outcomes.

As a Salesforce Summit Consulting Partner and Certinia Premier Partner, we provide specialized expertise in Education Cloud, Revenue Cloud, Field Service, Certinia Professional Services Cloud, Customer Success Cloud, Accounting, and more.

Our mission is to empower clients with not only adaptable solutions but also the knowledge to navigate future challenges confidently. We pride ourselves on building long-lasting relationships alongside robust, scalable solutions. We are heavy users of AI within our delivery to improve both time to value and likelihood of our customers outcomes.