Top Benefits
About the role
Position Number: 50021668 /
Department: Access Centre for Students with Disabilities
Grade: GR09
Campus: Sir George Williams (Downtown)
Salary: $35.07 - $42.18 per hour
Union/Association/HR Policy: CUSSU
Posting deadline: October 31, 2025
Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role.
Recognized as one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.
Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.
As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.
SCOPE
Reporting to the Manager, Access Center for Students with Disabilities (ACSD), the incumbent coordinates the Accommodated Exams Program for students with disabilities.
PRIMARY RESPONSIBILITIES
• Coordinate the overall process concerning accommodated exams held on both Sir George Williams and Loyola Campuses. Identify and resolve student and faculty issues concerning the administration of the examinations as well as adaptive technology issues associated with or related to exams.
- Maintain liaison between the ACSD, the University Exams Office, professors and faculty departments regarding Special exams.
- Assess students’ ability to use the assistive technology recommended by the ACSD Advisor during exams. Ensure exams are converted, in an appropriate and timely manner, into alternate l formats and are available to students. Ensure that equipment and software are available and in good order on both campuses.
- Train and oversee the tasks of the invigilators.
- Inform students with disabilities of university accommodated exam procedures. Inform students how to apply for medical-deferral, replacement and supplemental exams and how to proceed during an emergency situation.
- Produce term reports for Faculties and an annual report on the Accommodated Exams Program.
- For in person exams, verify exam packages to be returned to professors upon completion. Organize exam rooms. File and organize exams records.
- Follow-up with professors about incomplete exam information. Confirm the academic requirements of any given exam to maintain academic integrity.
- Liaison with CTL and the Exam office on any relevant exams related information as it relates to ACSD.
- Perform other duties in support of the operation of the unit.
REQUIREMENTS
• Diploma of Collegial Studies (two-year pre-university DEC) and four to seven years of related work experience.
• Good knowledge (Level 4) of spoken and written English in order to communicate effectively with faculty and students; basic knowledge (Level 3) of spoken French.
• Knowledge of additional languages is an asset.
• Good knowledge (Intermediate level) of Excel; basic knowledge of Access and Word; ability to learn adaptive technology.
• Excellent interpersonal and communication skills, with the ability to deal sensitively with students and faculty.
• Client-focused with a strong desire to resolve delicate situations.
• Approachability (is sensitive and patient with others) and composure (is a calming influence in a difficult situation).
• Keen attention to detail and ability to multi-task.
• Good understanding of disability-related issues.
• Aptitude to work in a service-oriented environment as both a member of a team and independently.
• Ability to work outside normal operating hours during the final examinations periods.
• Knowledge of adaptive/assistive software such as Kurzweil, Jaws, etc. (in order to adapt exams received electronically into alternate media) is an asset.
• Interest in developing skills in adaptive/assistive software is desirable.
Due to the volume of applications, only selected candidates will be contacted by our Talent Team.
Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.
Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.
Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca
Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada’s reporting requirements, the University is obliged to gather information about applicants’ status as either Permanent Residents of Canada or Canadian citizens.
Top Benefits
About the role
Position Number: 50021668 /
Department: Access Centre for Students with Disabilities
Grade: GR09
Campus: Sir George Williams (Downtown)
Salary: $35.07 - $42.18 per hour
Union/Association/HR Policy: CUSSU
Posting deadline: October 31, 2025
Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role.
Recognized as one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.
Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.
As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.
SCOPE
Reporting to the Manager, Access Center for Students with Disabilities (ACSD), the incumbent coordinates the Accommodated Exams Program for students with disabilities.
PRIMARY RESPONSIBILITIES
• Coordinate the overall process concerning accommodated exams held on both Sir George Williams and Loyola Campuses. Identify and resolve student and faculty issues concerning the administration of the examinations as well as adaptive technology issues associated with or related to exams.
- Maintain liaison between the ACSD, the University Exams Office, professors and faculty departments regarding Special exams.
- Assess students’ ability to use the assistive technology recommended by the ACSD Advisor during exams. Ensure exams are converted, in an appropriate and timely manner, into alternate l formats and are available to students. Ensure that equipment and software are available and in good order on both campuses.
- Train and oversee the tasks of the invigilators.
- Inform students with disabilities of university accommodated exam procedures. Inform students how to apply for medical-deferral, replacement and supplemental exams and how to proceed during an emergency situation.
- Produce term reports for Faculties and an annual report on the Accommodated Exams Program.
- For in person exams, verify exam packages to be returned to professors upon completion. Organize exam rooms. File and organize exams records.
- Follow-up with professors about incomplete exam information. Confirm the academic requirements of any given exam to maintain academic integrity.
- Liaison with CTL and the Exam office on any relevant exams related information as it relates to ACSD.
- Perform other duties in support of the operation of the unit.
REQUIREMENTS
• Diploma of Collegial Studies (two-year pre-university DEC) and four to seven years of related work experience.
• Good knowledge (Level 4) of spoken and written English in order to communicate effectively with faculty and students; basic knowledge (Level 3) of spoken French.
• Knowledge of additional languages is an asset.
• Good knowledge (Intermediate level) of Excel; basic knowledge of Access and Word; ability to learn adaptive technology.
• Excellent interpersonal and communication skills, with the ability to deal sensitively with students and faculty.
• Client-focused with a strong desire to resolve delicate situations.
• Approachability (is sensitive and patient with others) and composure (is a calming influence in a difficult situation).
• Keen attention to detail and ability to multi-task.
• Good understanding of disability-related issues.
• Aptitude to work in a service-oriented environment as both a member of a team and independently.
• Ability to work outside normal operating hours during the final examinations periods.
• Knowledge of adaptive/assistive software such as Kurzweil, Jaws, etc. (in order to adapt exams received electronically into alternate media) is an asset.
• Interest in developing skills in adaptive/assistive software is desirable.
Due to the volume of applications, only selected candidates will be contacted by our Talent Team.
Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.
Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.
Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca
Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada’s reporting requirements, the University is obliged to gather information about applicants’ status as either Permanent Residents of Canada or Canadian citizens.